Crm manager Work, Jobs in Maida Vale, Gtl (with Salaries)

CRM Manager
Uswitch.com —London
- Full-time
- Hybrid work
- Work from home
- Employee assistance programme
Quick apply
13d
CRM Manager
Tails.com —Richmond
- Hybrid work
- Project management
- Continuous improvement
- Organisational skills
- Employee discount
10d
CRM Manager
Steer —Hemel Hempstead
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
CRM Operations Manager
The Barrister Group —London
- £40,000 a year
- Full-time
- Hybrid work
- Social media management
- Marketing
Quick apply
10d
CRM Manager - UK
Medik8 —Borehamwood
- £50,000 - £60,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee discount
Quick apply
CRM Manager
Nightcap PLC —London
- £45,000 a year
- Full-time
- Hospitality
- Analysis skills
- Organisational skills
Quick apply
Email CRM & Automation Manager
Mumsnet —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- School
- Employee assistance programme
- Employee discount
Quick apply
CRM Manager, Core Banking
Monzo —London
- £68,000 - £88,000 a year
- Remote
- Analysis skills
- Organisational skills
- Financial services
- Work from home
- Flexible schedule
3d
CRM Manager
Sony Music Entertainment Canada —London
- Salesforce
- SQL
- Project management
5d
CRM Manager
Driftrock Limited —London
- Full-time
- Remote
- SQL
- Analysis skills
- Travel
- Annual leave
- Employee discount
Quick apply
15h
CRM Manager
Motorway —London
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
Quick apply
6d
CRM Relationship Manager, Senior Executive
WPP Media —London
- Hybrid work
- Analysis skills
- Communication skills
- HTML
- Annual leave
- Employee discount
10d
CRM Manager
The Fold —London
- Marketing
- Employee assistance programme
CRM Manager
Walkers Global —London
- CRM software
- Microsoft Excel
- Microsoft Outlook
Senior CRM and Engagement Manager
Golfbreaks —Windsor
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
3d
International CRM Manager
Tripadvisor —London
- Hybrid work
- Analysis skills
- In-person
- AI
- Employee assistance programme
- Employee discount
Quick apply
Group CRM & Loyalty Transformation Lead
McArthurGlen UK Ltd —London
- £63,000 - £80,000 a year
- Full-time
- Hybrid work
- English
- Employee discount
Quick apply
17h
CRM Loyalty & Lifecycle Manager
The White Company —London
- Sales
- Work from home
- Employee discount
Senior CRM Manager - (Global)
Wise Australia Investments —London
- £62,000 - £88,000 a year
- SQL
- Analysis skills
- Communication skills
Global Senior CRM Manager
AESOP Corporate —London
- Full-time
- Hybrid work
- Management
- Salesforce
- Leadership
- Employee assistance programme
12d

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CRM Manager

Uswitch.com -
London

Quick apply

Job details

Full-time
13 days ago

Benefits

Cycle to work scheme
Company pension
Work from home
Company events
Employee assistance programme
Car scheme

Full job description

Description

Hybrid: 2 days per week in our Tower Bridge office (Tuesdays & Thursdays)

At Uswitch, our goal is to be the UK’s favourite way to choose and manage home-life essentials - from broadband and mobiles to energy and insurance. As we continue to grow and expand our services, we are looking for talented individuals who share our passion for making a positive impact on people's lives. If you want to be part of a team that is transforming the way consumers navigate their household services, we would love to hear from you!

We’re part of RVU, a group of online brands that include: Confused, Tempcover, money.co.uk, and Mojo Mortgages.

We’re looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategies, you will champion the continuous improvement of our CRM capability across channels, including web and app environments. You’ll be commercially and analytically minded, and enjoy capturing the hearts and minds of our customers through creative, engaging communications that drive loyalty and long-term value.

Although your role will cover all of our core verticals — Energy, Broadband, and Mobiles — your primary focus will be on supporting Energy customers. As the market-leaders in this space, you’ll play a key role in guiding users through volatile market conditions and helping them save on their bills wherever possible.

What you'll be doing

Setting the contact strategy for your area, leveraging industry-leading tools and data capabilities to identify opportunities that help solve genuine customer problems
Building and implementing CRM acquisition, in-life and retention programmes across multiple customer touch points to deliver both customer and business value
Setting and measuring KPIs, and using them to drive positive results and behaviours. You’ll work closely with our CRM Analysts to ensure we're able to track and report on the metrics that matter, leveraging AI to open up new insight
Testing and optimisation; consistently looking for opportunities to test and learn. Applying actionable insights from individual tests to scalable campaign/programme strategies, driving incremental campaign effectiveness improvements
Measuring and reporting on performance across multiple campaigns and CRM programmes on a weekly and monthly basis, including how we’re pacing vs forecast
Staying on the cutting edge of new technologies and data capabilities that improve our ability to operate efficiently and deliver timely, valuable customer experiences.

What we're looking for

Leveraging AI to streamline processes and enhance your output
Owning and delivering multi-channel customer contact/CRM strategies, ideally involving mobile app, push, and email
Using Customer Engagement Platform (Braze) and Customer Data Platform (HighTouch), to create, send, and report on multi-channel customer communications
Using data and technology to deliver relevant, targeted, and personalised experiences for customers across CRM and digital marketing
Management and use of customer segmentation for CRM and digital marketing activity

You don’t need to tick off everything on this list - so don’t let that hold you back from applying. We want to make sure you’re learning plenty during your time with us!

Our commitment to you

We are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this, it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.

What we offer

We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to:

10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”
Employer-matching pension contributions up to 7.5%
A one-off £300 “work from home” budget to help contribute towards a great work environment at home
Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life
25 days holiday (increasing with years of employment to 30 days) + 2 days “my time” per year
Private medical cover, critical illness cover, and employee assistance programme
A healthy learning and training budget
Electric vehicle and cycle to work schemes
Free in-office gym, accessible 7 days a week
Free breakfast in the office daily
You’ll be equipped with great technology (choice of Mac or Windows)
Free access to the Calm and Peppy app for physical and mental health
Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected.

About Uswitch.com

Quick apply

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