Service desk engineer Work, Jobs in Maida Vale, Gtl (with Salaries)

Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- SharePoint
- Annual leave
Quick apply
IT Service Desk Analyst
Elexon —London
- £40,000 a year
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
3d
IT Service Desk Apprentice
QA Apprenticeships —London
- £28,000 a year
- Computer literacy
- Travel
- Organisational skills
- Employee assistance programme
4d
Service Desk Engineer
RFA —London
- Computer Science
- Bachelor's degree
- SharePoint
2nd Line Service Desk Engineer Level 2.
Total IT Technology Solutions Ltd —London
- £32,000 - £36,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
2d
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Annual leave
Quick apply
13d
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
10d
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
13d
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Team management
- Mentoring
Quick apply
Tactical Engineer - Band N - Technology - Counter Terrorism Policing HQ
Metropolitan Police —West Brompton
- From £55,662 a year
- Full-time
- Travel
- In-person
- Communication skills
3d
Maintenance Assistant
Point A Hotels —London
- £13.50 an hour
- Weekend availability
- Hotel
- Plumbing
- Annual leave
- Employee discount
Quick apply
IT Support Analyst
Formula 1 —London
- Full-time
- Communication skills
- Store discount
- Annual leave
5d
Hybrid Cloud & Microsoft 365 Engineer
Bestway Group —London
- Full-time
- SharePoint
- Communication skills
- Annual leave
Quick apply
5d
Technical Services Supervisor
Sodexo —London
- Up to £57,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Training & development
- Employee assistance programme
Quick apply
1d
Support Engineer
PolyAI —London
- Hybrid work
- English
- AI
- Analytics
- Annual leave
- Work from home
Quick apply
11d
ICT Team Administrator
Diocese of Westminster —London
- £17.03 an hour
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Data Centre & IT Support Cover Engineer
ONNEC Group —London
- £41,000 - £43,000 a year
- Full-time
- Communication skills
Quick apply
Service Desk Manager
Redsquid Communications —London
- Full-time
- Continuous improvement
- Team management
- Contracts
Quick apply
9d
Support Engineer, Cinema Support
Dolby —London
- Weekend availability
- Bilingual
- Bachelor's degree
- Travel
2d

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Service Desk Engineer (Field)

Charles Square -
London

Quick apply

Job details

Full-time
£42,500 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Gym membership
Car scheme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
LAN
Microsoft Exchange
Microsoft Office Suite
Computer hardware
Organisational skills
Cloud computing
Customer support
Communication skills
Microsoft Azure

Full job description

About Charles Square

Charles Square (CSq) are experienced and trust IT specialists to the financial sector worldwide.

CSq offer Enterprise 24x7x365 Support, Consultancy and Procurement, delivering solutions that set a high bar on reliability, security, and customer experience.

As a young agile company and a Microsoft Gold Partner, we fully embrace the cloud and are recognised leaders in the financial sector in helping companies transform and innovate. We specialise in the successful deployment of technologies in security focused regulated businesses.

Role Outline
For this role we are looking for a Service Desk - Field Engineer based in the London area with a wide range of skills from desktop, server and cloud support. You will be passionate about technology, troubleshooting, learning, and providing guidance and knowledge transfer to your colleagues.

The role will be mainly based on client sites, when not on site you will support the service desk team. You will need to be within commutable distance of central London.

What you will need to succeed

For this role we are looking for someone with previous experience in an IT Solution Provider or MSP environment.
Experience supporting and troubleshooting complex environments.

A passion to play with technology and understand how things work.

Ability to work in a fast-paced environment and manage competing priorities.

Ability to self-manage tasks and accept guidance and positive criticism.

You will have excellent client service skills, experience in taking calls professionally, dealing with time critical issues efficiently as well as being enthusiastic about expanding your technical knowledge.

Required Skills

Minimum 2 years’ experience in a 2nd Line role within a service desk or support environment.
At least 1 years’ experience as a Field Engineer working on multiple customer sites.
Good knowledge of Azure, Microsoft Office, Windows Server, Virtual environments, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus.
Cloud hosted O365 skills required.
MS Exchange and Outlook management skills required.
Knowledge of data backups and schedules including VEAAM and Cloud hosted services.
Demonstrated PC hardware/software trouble-shooting skills.
Excellent team player.
Excellent communication and interpersonal skills; professional telephone demeanour.
Strong customer service skills and attention to detail.
Ability to work under pressure and good organisational skills.

Main Duties

To travel to various customer sites when required to complete onsite support. This may be more regular or on an ad-hoc basis.
To liaise with and build strong working relationships with stakeholders.
To be an ambassador for the company to maintain and enhance the reputation of the company.
To record all calls to ensure accurate information about the client’s systems is maintained and available to other support personnel and account managers.
When not on a customer site to provide service support via phone call/email
Escalate issues in line with guidance.
To have a flexible approach and attitude.
To work with other support staff to build knowledge and skills pertinent to the sites supported.

Company Benefits

31 days annual leave
Overtime income
Pension
Health Shield (Cash Plan)
CSq Benefit Hub
Shop St.
Cinema Tickets
Gym Membership
Training
Social Events
Cycle 2 work scheme
Electric leased car scheme
Access to discounted Hardware and Software

Equal Opportunities & How to Apply

Charles Square is committed to creating an inclusive and welcoming environment where diversity is valued and everyone can do their best work. We encourage applications from all qualified candidates and are proud to be an equal opportunities employer.

If you require any reasonable adjustments during the recruitment process, please let us know when you apply and we will be happy to accommodate.

Quick apply

Refine Your Search

service desk engineer jobs in maida vale, gtl

Service Desk Engineer (Field)

First Line Service Desk Analyst

IT Service Desk Analyst

IT Service Desk Apprentice

Service Desk Engineer

2nd Line Service Desk Engineer Level 2.

Service Desk Engineer [Desk & Field]

Desktop Support Engineer

Onsite IT Support Engineer (Client Facing)

IT Service Desk Lead

Tactical Engineer - Band N - Technology - Counter Terrorism Policing HQ

Maintenance Assistant

IT Support Analyst

Hybrid Cloud & Microsoft 365 Engineer

Technical Services Supervisor

Support Engineer

ICT Team Administrator

Data Centre & IT Support Cover Engineer

Service Desk Manager

Support Engineer, Cinema Support

I want to receive the latest job alerts for service desk engineer in maida vale, gtl

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