Technical support analyst Work, Jobs in Maida Vale, Gtl (with Salaries)

Graduate Technical Support Analyst
Acturis Ltd —London
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
Systems Support Analyst
JH Telecomm —London
- £55,000 a year
- Full-time
- Linux
- In-person
- Annual leave
- Work from home
Quick apply
6d
Junior Software Support Analyst
Systems —London
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
6d
System Configuration & Support Analyst
Verisk —London
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Life insurance
1h
Analyst (Support & Operations)
HCLTech —London
- Microsoft Powerpoint
- Microsoft Outlook
- Software troubleshooting
19h
IT Support Analyst
QuadReal Property Group —London
- Full-time
- Microsoft Outlook
- Customer service
- Mentoring
- Annual leave
4d
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
Technical Analyst
Absorb —London
- Full-time
- Remote
- Communication skills
- Annual leave
4d
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Spanish
- Microsoft Office
- IT
Quick apply
Application Support Analyst
Ki —London
- Full-time
- Hybrid work
- Microsoft Access
- Salesforce
- SQL
Quick apply
Systems Support Analyst (CRM & Ticketing)
ZSL —London
- £33,000 a year
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Service Desk Analyst
London Business School —London
- Software troubleshooting
- Customer service
- Analysis skills
- Annual leave
- Gym membership
Quick apply
12d
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Junior Technical Operations Analyst
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
Technology Support Analyst
Latham & Watkins LLP —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Product Support Analyst
Ravelin Technology —London
- Full-time
- Hybrid work
- SQL
- Machine learning
- APIs
- Annual leave
- Flexible schedule
Quick apply
8d
Support Analyst
Palantir —London
- Weekend availability
- Remote
- Maths
Quick apply
IT Analyst Support Specialist (London, UK)
Alantra —London
- Full-time
- Microsoft Powerpoint
- Azure
- Microsoft Office
18h
Technical Support Analyst
G-Research —London
- Bar
- Azure
- Microsoft Outlook
- Annual leave
2nd Line IT Support Analyst
Level Ten —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Travel
- IT
Quick apply

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Graduate Technical Support Analyst

Acturis Ltd -
London

Apply Now

Job details

Qualifications

Microsoft Outlook
Computer literacy
Bachelor's degree
Communication skills
A Level

Full job description

The Role

As a Support Analyst you will be working closely with our customers to ensure they are getting the most out of our highly configurable and sophisticated software platform.

This position is essential to ensure Acturis continues to maintain its outstanding reputation as the business grows.

Some of the responsibilities and activities you can expect on a day-to-day basis include:

Solving system and user problems
Resolving all questions and issues relating to the Acturis system
Advising customers on system functionality
Helping customer to configure Acturis to meet their needs
Identifying and gathering ideas for new services
Testing new software releases
Visiting customers to analyse their needs and to spot opportunities for improvement

The Career Path

As a Support Analyst at Acturis, you will receive structured targets, quarterly feedback and an annual performance review. You will follow a clearly defined career path that recognises personal development and contribution to the company.

As a Senior or Lead Support Analyst you can expect to be responsible for:

Planning and delivering high quality projects, including managing teams and resources
Coaching and providing constructive feedback for junior colleagues
Working closely with senior customer contacts to develop their relationship with Acturis

Acturis gives early responsibility for line management, including mentoring new joiners, designing and delivering training programmes, and coaching others to develop their skills and responsibilities.

Training

Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:

New joiners receive concentrated initial training and close mentoring
Colleagues are encouraged to complete industry standard training in relevant topics
More senior colleagues can choose courses with time set aside and the course paid for
The Acturis management team run training sessions to pass on experience and best practice

About You

You will be a self-starter who thrives when collaborating in a team full of brilliant and motivated people, with diverse interests and backgrounds. Everyone at Acturis has an outstanding academic background and we share a common passion for innovation.

Successful applicants will also have the following attributes:

Achieved a 2:1 or above at Bachelor’s-level in any degree subject
Excellent A-levels, ideally including an A in Maths.
First-rate problem-solving skills.
Logical, well organised, and practical.
Confident and eager to take on responsibility and the ability to learn new skills quickly.
The ability to work well as part of a team, seamlessly collaborating with others.
Computer literate (e.g. Word, Outlook, Excel) and able to pick up new concepts
Customer-focused with an ability to build professional relationships.
Strong communication skills are essential.

Apply

We are always keen to hear from talented individuals who are eager to kick-start their career in software. If you are curious and have an ability to look at old problems in news ways, then we would love to hear from you. send your CV and Cover Letter. For any general enquires you may email our recruitment team at [email protected]

Application Process

Apply < CV Review < Online Test < Remote Interview (MS Teams) < In-person Interview < Job Offer

Successful candidates will usually be contacted within 14 days of applying. Due to the high-volume of applications we receive, we are unfortunately unable to inform unsuccessful applicants.

Please note Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. For further information, visit www.acturis.com.

If you will require any reasonable adjustments to be made at any stage throughout the recruitment process then please email [email protected] so that we may accommodate them for you.

Apply Now

Refine Your Search

technical support analyst jobs in maida vale, gtl

Graduate Technical Support Analyst

Systems Support Analyst

Junior Software Support Analyst

System Configuration & Support Analyst

Analyst (Support & Operations)

IT Support Analyst

End User Support Analyst

Technical Analyst

1st Line Support Analyst

Application Support Analyst

Systems Support Analyst (CRM & Ticketing)

Service Desk Analyst

IT Desktop Support Analyst

Junior Technical Operations Analyst

Technology Support Analyst

Product Support Analyst

Support Analyst

IT Analyst Support Specialist (London, UK)