customer representative Work, Jobs in maidenhead, brk (with Salaries)

Financial Assessment Officer
Royal Borough of Windsor and Maidenhead —Maidenhead
- £30,193 - £34,104 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
4d
Prison Custody Officer at HMP Bronzefield
Sodexo —Ashford
- £35,574.59 a year
- Overtime
- No experience needed
- English
- Communication skills
- Free parking
- Gym membership
Quick apply
Customer Advisor
B&Q —Slough
- £13.10 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
3d
Customer Service Representative (m/f/d) - Part time (30 hours per week)
Symrise —Marlow
- Part-time
- Customer service
- English
- Organisational skills
Quick apply
7d
Contract Support Co-ordinator
CBRE —Maidenhead
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Sales Representative
Retail Innovation Group —Slough
- £24,784.00 - £24,784.50 a year
- Holidays
- Sales
- Travel
- Communication skills
Quick apply
Saturday Viewing Staff
Savills —Windsor
- Communication skills
4d
Customer Experience Representative
Instron —High Wycombe
- Full-time
- Computer literacy
- Microsoft Office
Customer Service Representative
Hollister Limited U.K. —Winnersh
- Temporary
- CRM software
- Microsoft Excel
- Customer service
3d
Warehouse Administration
DSV —Slough
- Full-time
- Customer service
- Administrative experience
- Warehouse experience
- Annual leave
- Employee discount
Enrolment Support Agents
Buckinghamshire New University —High Wycombe
- £13.45 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
5d
Customer Service Administrator
Snopake Ltd —London
- From £28,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
1d
Customer Care Representative
BD —Winnersh
- £25,000 - £38,125 a year
- Customer service
- IT
- In-person
Customer Representative - Guildford
Nationwide Building Society —Guildford
- From £25,250 a year
- Full-time
- Customer service
- Banking
1d
Customer Services Representative
Linehaul Express Ltd —Slough
- £26,000 - £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Customer Representative - Leatherhead
Nationwide Building Society —Leatherhead
- From £25,250 a year
- Part-time
2d
Customer Service Representative
Sole Bliss Ltd —Watford
- £25,000 - £27,500 a year
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Customer Representative - Harrow
Nationwide Building Society —Harrow
- From £25,250 a year
- Temporary
- Customer service
- Banking
2d
Broker Support Representative
CRS Ltd —Windsor
- Financial services
- Communication skills
Waste Management Representative
Biffa Waste Services —Aylesbury
- £26,852 a year
- Full-time
- Customer service
- Microsoft Office
- Employee discount
Quick apply

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customer representative jobs near maidenhead, brk

Financial Assessment Officer

Royal Borough of Windsor and Maidenhead -
Maidenhead

Apply Now

Job details

Full-time
£30,193 - £34,104 a year
4 days ago

Benefits

Free parking
Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Customer service

Full job description

Salary

£30,193 - £34,104 per annum

Contractual hours

Basis

Full time

Package

Generous annual leave allowance and an attractive pension scheme, plus flexible working and much more

Job category/type

Revenues and Benefits

Date posted

02/06/2026

Job reference

REQ02598

We have an exciting opportunity for a Financial Assessment Officer to join us!

This a full-time, permanent role with hybrid working, and a salary of £30,193 - £34,104 per annum.

About us.

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.

This is an excellent opportunity for an enthusiastic Financial Assessment Officer to join our Revenues and Benefits team.

The role:

Residents of the Royal Borough of Windsor and Maidenhead who are in receipt of Adult Social Care services are financially assessed to determine if they are liable to pay a financial contribution towards the cost of their care.

The role of Financial Assessment Officer is to assist service users (or their personal representatives) by completing the financial assessment forms in accordance with council policies and the Care Act 2014 legislation, ensuring they understand the process.

You will be responsible for the prompt and accurate calculation of client contributions for residents in receipt of adult social care services.

In addition to the calculation of contributions, you will be required to respond to general enquiries from service users and representatives about financial assessments, outstanding invoices and the charging policy by phone, letter and face to face meetings, ensuring that the Councils communication standards are adhered to.

You will undertake financial assessments to determine if and how much a person needs to contribute towards the cost of their care and support. You will also administer applications for secured social care loans, known as deferred payment arrangements.

You will demonstrate the ability to work independently, process financial information and support vulnerable adults with their care and support needs, throughout the Financial Assessment process.

What we are looking for:

You will:

have excellent customer service skills
be a good communicator
possess good numerical skills with attention to detail
be able to work as part of a busy team but also independently
It is important that you can manage your own caseload of work and be able to work to targets and deadlines.

It is desirable that the successful candidate has Adult Social Care Financial Assessment experience and knowledge of the Care Act 2014, although this is not essential. We would also welcome applications from candidates who have financial assessment experience in similar fields such as Housing Benefits.

What we offer:

32 days annual leave
Flexible working including a hybrid working pattern for a better work-life balance. Please note that working from home will only be authorised following a successful period of training and regular office attendance will be required, on a rota basis, unless a home working contract is offered.
Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
Free employee parking close to the offices.
Give As You Earn scheme.
Instant Reward Scheme to recognise and reward innovative achievement.
Employee Assistance Programme providing counselling, advice and information.
Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.

If you wish to discuss this position informally, please contact [email protected] (Assistant Director of Revenues, Benefits, Library and Resident Services) if prior to 12.06.26 or [email protected] (Service Lead - Assessment and Social Care Processing) if after 15.06.26

We reserve the right to close the advert prior to the stated end date.

Apply Now

Refine Your Search

customer representative jobs in maidenhead, brk

Financial Assessment Officer

Prison Custody Officer at HMP Bronzefield

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Waste Management Representative

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