This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Join us as a Health, Safety & Environmental Business Partner
- This is an excellent opportunity to deliver a relationship managed service to a portfolio of valued clients within our Business Banking segment in Health, Safety & Environmental consultancy
- You’ll be building lasting relationships to grow the volume and value of your portfolio through consistently delivering high quality customer interactions and experiences
- As a key member of our team, you’ll be recognised for building trust and long-term sustainable value for our customers and colleagues
- We're offering a salary between £41,183.00 and £48,450.00 for this role, with a £6,000 car allowance and pension funding
- Travel across Sussex, Kent, South London and surrounding areas is required
We’ll look to you to deliver excellent service to your portfolio of clients, either through face-to-face meetings or video, telephone and email channels. Through a proactive contact strategy, you’ll be working to really understand their needs and provide them with commercial and profitable advice, while encouraging them to adopt and use Mentor’s digital and self-service channels where appropriate.
Additionally, you’ll be:
- Delivering new business growth through referrals, networking and business generation activities
- Leading new business prospect meetings, business networking and relationship building with your internal and external network and new customer lead referrals
- Working collaboratively with our Consultancy Delivery team to make sure that services are delivered in line with customer expectations and timescales
- Proactively managing client retention and renewal pricing conversations for your own portfolio and in support of others
- Maintaining a fully up to date contact strategy plan, focusing on developing new business income and achieving agreed income goals
- Supporting other clients as well as your own, and colleagues with complex technical issues
We’re looking for someone with a strong customer focus and professional qualifications in Health & Safety or Environmental and membership of relevant professional body, minimum CertIOSH and be working towards and expected to attain CMIOSH within 18 months of joining. You’ll have extensive experience in a role relating to Health & Safety and you’ll also have a background in dealing with the provision of advice for complex matters.
We’ll also be looking for you to have:
- Extensive experience of identifying customer needs, identifying risks and prioritising recommendations
- The ability to identify and lead business solutions, bespoke service offerings to customers and provide commercial price quotes
- Excellent time management skills and a flexible approach to serve customers at times that meet their needs
- Strong communication and interpersonal skills to become a trusted adviser to our customers, with the ability to convey clear and easy to understand technical Health, Safety and Environmental advice and guidance both verbally and in writing
You’re applying at an exciting time, as we’re in a period of transition for Mentor to move from being a part of NatWest Group to join the Empowering People Group (EPG).
The two organisations’ values are closely aligned, and the synergies in our offerings for customers make this a natural fit and a great partnership opportunity.
Whilst the role you’ve applied for has been advertised by Natwest Group due to Mentor currently being part of this group, and would be to carry out work for the Mentor provision, the employment would in fact be with AdviserPlus Business Solutions, part of EPG, and not with NatWest. EPG terms and conditions and benefits will therefore apply.
EPG is an award-winning business acting for household brands and names you'll be familiar with. They have offices around the UK and provide comprehensive Human Resource (HR) services, along with SRA-regulated employment law expertise and expanding into H&S via the Mentor offering. They’re committed to delivering exceptional HR and H&S solutions and to their customer and colleague experience.
