Customer care specialist Work, Jobs in Maidstone, Ken (with Salaries)

Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Senior People and Culture Advisor
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
- Work from home
- Employee assistance programme
ADHD Care Navigators & ADHD Prescription Clerks
Psicon —Canterbury
- £26,227 a year
- Call to connect
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Quick apply
Orthodontic Administrator
The Sandford Suite Ltd —Bexleyheath
- £13 - £15 an hour
- Full-time
- Patient care
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
8d
Senior Retail Manager
Heart of Kent Hospice —Aylesford
- Up to £32,000 a year
- Weekend availability
- Sales
- Hospice
- In-person
- Sick pay
Quick apply
11d
Modern Workplace Solutions Specialist
Vanquis —Chatham
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
Quick apply
14d
Customer Experience Assistant
GoSkydive.com —Ashford
- Temporary
- Sales
- Customer service
- English
- Relocation assistance
Quick apply
11d
Sales Assistant
TGJones —Orpington
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Health and Wellness Sales Advisor
Boots —Royal Tunbridge Wells
- £13.56 - £15.59 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Customer Engagement Specialist
Wurth UK Ltd —Erith
- £35,000 - £40,000 a year
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Level 1 Technical Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Computer networking
- Communication skills
- Work from home
- Employee assistance programme
Project Coordinator
Psicon —Canterbury
- £28,677 a year
- Hybrid work
- Microsoft Excel
- IT
- Annual leave
- Work from home
Quick apply
4d
Travel Shop Manager
Around The World Travel Ltd —Ashford
- £24,420 - £28,000 a year
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
Quick apply
7d
Dispensing Optician
Boots —Maidstone
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Product Support Specialist
The Good Travel Collective —Royal Tunbridge Wells
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
7d
Premium Delivery & Installation Driver (HGV Class 2) - UK & European Tramping
Pineapple Contracts —Aylesford
- £50,000 a year
- Overtime
- Heavy lifting
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
Liz Earle - Customer Advisor
Boots —Orpington
- £26.51 - £30,482.35 a year
- Part-time
- Sales
- Store discount
- Employee discount
13h
PA to Director/Property Administrator
Metta Property Management —Westcliff-on-Sea
- £26,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
8d
Support Worker - Shoeburyness
Outlook Care —Southend-on-Sea
- IT
- Communication skills
- Annual leave
- Flexible schedule
External Cleaner - Litter Picker
IPM Facilities Ltd —Wainscott
- £13.45 an hour
- Part-time
- Customer service
- In-person
Quick apply

I want to receive the latest job alerts for customer care specialist in maidstone, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Support & Planning Coordinator

Apogee Corp -
Maidstone

Apply Now

Job details

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Work from home
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support

Full job description

Maidstone
Job Summary ABOUT US
With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT – delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!
Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * JOB DETAILS
As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally.
This is not just a support role. It is a pivotal position where customer experience meets operational excellence. You will balance real-time problem solving with smart planning, ensuring the right engineer is in the right place at the right time.
What you will be doing Acting as the first point of contact for customers via phone, email, and digital channels Managing customer queries with professionalism, empathy, and urgency Scheduling and coordinating field engineers, ensuring optimal route planning and SLA adherence Allocating and prioritising work orders based on skills, availability, and location Communicating updates to customers and internal stakeholders to keep everything running smoothly Escalating complex issues and ensuring they are resolved quickly and effectively Maintaining accurate records, supporting administrative processes, and managing service data Continuously improving service delivery through attention to detail and proactive thinking
A typical working pattern is Monday to Friday, either 08.00 - 17.00, 08.30 - 17.30 or 09.00 - 18.00 with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week afer training SKILLS AND EXPERIENCE REQUIRED
You might already be working in customer support, service coordination, or a helpdesk environment - or you could be someone with strong organisational skills ready to step into a more operational role.
We are particularly interested in people who: Have experience in a customer-focused environment ieally within an office Stay calm and solutions-focused under pressure Communicate clearly and confidently with a wide range of stakeholders Can juggle multiple priorities without losing attention to detail Enjoy problem-solving and making things run more efficiently Are comfortable using systems and tools such as Microsoft Office or service platforms Bring energy, accountability, and a genuine commitment to delivering great service
Experience in dispatching or field service coordination is beneficial, but not essential - attitude and capability matter just as much here.
We value candidates with AI literacy – individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. BENEFITS
Flexible working options
33 days holiday including bank holidays
Holiday purchase scheme
Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
2 paid days off per year for voluntary work to support our local communities
Staff Reward Scheme
Pension scheme
Life assurance 4 x salary
Sponsorship for professional development and memberships
Employee Assistance Programme, including financial wellbeing support
Mental health first aider support programme
Cycle2work scheme
Discounted Gym Membership
Eye care voucher scheme
Free flu vaccinations
Employee social events and recognition activities throughout the year
HP Employee discount programmes
Mobile phone discounts WHY JOIN APOGEE
At Apogee, our values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility – shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.
Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.
We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 – we are committed to making your experience inclusive and accessible.
We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.
Our award-winning customer service speaks for itself – take a look at our excellent Trustpilot reviews and our “Customer Experience Foundation Membership” accreditation.
Our application form is quick and easy – no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.

Privacy Notice

By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third-party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR-aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact [email protected] . For more information please refer to privacy policy

About us
About you
Benefits

Apply Now

Refine Your Search

customer care specialist jobs in maidstone, ken

Customer Support & Planning Coordinator

Senior People and Culture Advisor

ADHD Care Navigators & ADHD Prescription Clerks

Orthodontic Administrator

Senior Retail Manager

Modern Workplace Solutions Specialist

Customer Experience Assistant

Sales Assistant

Health and Wellness Sales Advisor

Customer Engagement Specialist

Level 1 Technical Helpdesk Technician

Project Coordinator

Travel Shop Manager

Dispensing Optician

Product Support Specialist

Premium Delivery & Installation Driver (HGV Class 2) - UK & European Tramping

Liz Earle - Customer Advisor

PA to Director/Property Administrator

Support Worker - Shoeburyness

External Cleaner - Litter Picker

I want to receive the latest job alerts for customer care specialist in maidstone, ken

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected