Employment advisor Work, Jobs in Maidstone, Ken (with Salaries)

Service Delivery Coordinator
THE WIGGETT GROUP —Brentwood
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
5d
Aftersales Advisor
BCA —Tonbridge
- £14.54 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
3d
People Officer
BrettGroup —Canterbury
- Microsoft Office
- Human resources
- Free parking
- Annual leave
Quick apply
4d
Class Teacher
LeighAcademiesTrust —Maidstone
- School
10d
Student Services Manager
LeighAcademiesTrust —Medway
- £21,543 - £28,142 a year
- School
11d
Service Advisor
Vertu Motors —London
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Teaching Assistant
LeighAcademiesTrust —Maidstone
- £19,013 - £25,166 a year
- Full-time
- School
3d
Receptionist
LeighAcademiesTrust —Medway
- £21,543 - £28,142 a year
- School
1d
UCAS Advisor & Oxbridge Coordinator
Newstead Wood School —London
- Full-time
- School
Sales Advisor - Part Time
KIMS Hospital —Maidstone
- £15,300 a year
- Part-time
- Sales
- Hospital
- Customer service
- Free parking
- Annual leave
Customer Service Advisor
South East Water —Snodland
- £25,948.87 a year
- Full-time
- Customer service
- Annual leave
Early Years Assistant
LeighAcademiesTrust —Maidstone
- £19,305 - £25,166 a year
- School
HR Resourcing Advisor
South East Water —Snodland
- Up to £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
2d
Employee Relations Assistant
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,760 - £27,476 a year
- Full-time
8d
Store Manager
Christy UK —Ashford
- Up to £35,000 a year
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Cover Supervisor
LeighAcademiesTrust —Tonbridge
- £17,100 - £29,146 a year
- Classroom experience
- School
Sales Associate
Kate Spade —Ashford
- Part-time
- English
- Employee discount
SEN Teacher
LeighAcademiesTrust —Maidstone
- School
HR Advisor
MHS Homes —Chatham
- £39,227 a year
- Full-time
- Human resources
- Organisational skills
- IT
- Free parking
Quick apply
3d
People & Culture Lead
zendbox —Paddock Wood
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Human resources
- Free parking
- Work from home
Quick apply

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Service Delivery Coordinator

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
5 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Driving Licence
Microsoft Excel
Customer service
Maintenance
Organisational skills
Communication skills

Full job description

Service Delivery Coordinator

Location: Warley, Brentwood

About Us

We are a successful and fast-growing company within Social Housing, with a strong reputation in the Electrical, Fire & Security and Property Service sectors. We pride ourselves on delivering exceptional customer service and operational efficiency across every level of our organisation.

Role Overview

We are seeking a  highly organised and proactive Service Delivery Coordinator  to join our growing team. This role is essential in ensuring planned works are scheduled, coordinated, and delivered efficiently, while maintaining excellent communication with residents, engineers, and internal teams.

Acting as the link between the Customer Service Advisors band the Service Delivery Team Lead, you will oversee appointment scheduling, monitor progress, and help ensure all works are delivered on time, to standard, and with minimal disruption to residents.

If you thrive in a busy, fast-paced environment, have strong attention to detail, and enjoy problem-solving while supporting operational delivery, this role could be perfect for you.

Key Responsibilities

Schedule and coordinate planned works, ensuring appointments are booked in line with project timelines.
Provide day-to-day administrative and operational support to the Contract Support Manager and CSO team.
Monitor shared inboxes, scheduling systems, and trackers to ensure timely responses and accurate information.
Distribute workloads across the CSO team to meet performance and compliance targets.
Act as the first point of escalation for scheduling issues, resident queries, or system challenges.
Maintain and update records, trackers, and internal systems to ensure data accuracy.
Support the onboarding of new CSOs, providing guidance on systems, processes, and company procedures.
Liaise with internal teams (planning, engineers, operations) to align appointment availability with resource capacity.
Identify and escalate process inefficiencies or recurring issues for improvement.
Handle resident communication with professionalism, empathy, and adherence to data protection.
Provide cover for CSOs during peak periods or absences, including taking calls and booking appointments.

Skills & Experience

Essential:

Previous experience in administration, scheduling, or coordination within a customer service or operational role.
Strong Microsoft Excel experience, understanding of formulas and CRM/scheduling software.
Excellent verbal and written communication skills.
Strong organisational skills and attention to detail.
Ability to prioritise and work effectively under pressure in a busy environment.
Team player with the initiative to solve problems and support colleagues.

Desirable:

Experience within social housing, maintenance, or property services.
Knowledge of planned works scheduling processes.
Familiarity with field service management or job scheduling systems.

Other Requirements

Full UK driving licence and access to a vehicle (due to office location and limited public transport).

Benefits

On-site gym
Salary Sacrifice Pension Scheme – after 3 months of employment
23 days annual leave + bank holidays
Option to buy or sell up to 3 additional days annual leave each calendar year
Birthday off – after 1 year of service
Group Life Insurance
Employee Assistance Programme (EAP)
Virtual GP appointments & Online Physiotherapy sessions
Ongoing training and development opportunities

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

employment advisor jobs in maidstone, ken

Service Delivery Coordinator

Aftersales Advisor

People Officer

Class Teacher

Student Services Manager

Service Advisor

Teaching Assistant

Receptionist

UCAS Advisor & Oxbridge Coordinator

Sales Advisor - Part Time

Customer Service Advisor

Early Years Assistant

HR Resourcing Advisor

Employee Relations Assistant

Store Manager

Cover Supervisor

Sales Associate

SEN Teacher

HR Advisor

People & Culture Lead

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