Guest service agent Work, Jobs in Maidstone, Ken (with Salaries)

Ramp Agent
JETEX —Biggin Hill
- £27,000 - £27,001 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Life insurance
Quick apply
Estates Manager
Churchill Retirement PLC —Hornchurch
- £10,714 a year
- Customer service
- Computer literacy
- Microsoft Office
EFL Teachers Summer Dover (Non-Residential)
Move Language Ahead —Canterbury
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply
Divisional HR Manager
HandPickedHotels —Sevenoaks Town and St. John's
- Hospitality
- Management
- Hotel
- Employee assistance programme

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Ramp Agent

JETEX -
Biggin Hill

Quick apply

Job details

Full-time
£27,000 - £27,001 a year

Benefits

Free parking
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
GCSE
Catering
Analysis skills
Driving
Time management

Full job description

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

· Safety of team and equipment/assets at all times.

Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests.
ensuring efficient and accurate communication through various methods to accomplish operational tasks.
Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar.
Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield.
Chock and cone aircraft in line with Jetex SOP’s and safety guidelines.
Provide Opportunities to support Training at Jetex London.
Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times.
Accurately input and record parking histories and services performed for customer aircraft.
Complete Daily GSE and Vehicle checks.
Abide by Biggin Hill Airport emergency response procedures when/if critical events occur.
Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management.
Hazard/Safety awareness related to work area and other equipment’.
Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services.
Assist in maintenance and safe usage of all ramp equipment airside.
Full PPE when on airside.

Required to wear and maintain professional uniform.

Follow safety regulations, company policies, and guidelines from Jetex/London Airports.

Wing walking and marshalling to ensure safe services.

Check aircraft compartments/doors to avoid any damage when loading and offloading.

Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques.

Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator.

Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing.

Knowledge of all equipment and be able to use /identify suitable tow bars.

Provide assistance for Pushback/tow operation.

Constantly checking on FOD and clearing as required.

Read tags and segregate loads based on information received either from supervisor/tags.

Handling/sorting of tools, materials, equipment and supplies.

Staging, driving and operating technical equipment (if licensed) when instructed by supervisors.

Any other duties assigned by Line Manager.

Job Type: Full-time

Pay: £27,000.00-£27,001.00 per year

Benefits:

Free parking
Life insurance
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

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guest service agent jobs in maidstone, ken

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