Client services occupations Work, Jobs in Malmesbury, Wil (with Salaries)

Technical Complaints Specialist
Partnership Recruitment —Swindon
- £38,000 - £45,000 a year
- Hybrid work
- IT
- Financial services
5h
Customer Success Manager
Spruce —Bristol
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Customer Success Executive (Junior)
Harris Computer Systems —Swindon
- £325 a day
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Annual leave
Customer Service Coordinator
Macfarlane Group —Cricklade
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Customer Support Coordinator
Taylor Wimpey —Bristol
- Customer service
- Annual leave
- Employee discount
14d
Client Service Advisor
Tmgroup —Swindon
- £24,788 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
Senior Partner Success Advisor
Onecom —Gloucester
- Monday to Friday
- CRM software
- Customer service
- IT
- Employee discount
Quick apply
Customer Account Executive
Reconomy Connect —Bristol
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Resident Liaison Officer
Wates —Swindon
- Travel
- Communication skills
8d
Coordinator - Aftercare
SNG (Sovereign Network Group) —Bristol
- £25,936 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
CSR
TOPPAN Trident UK Limited —Kingswood
- Microsoft Powerpoint
- Analysis skills
- Travel
Quick apply
1h
Customer Service Advisor
Kinaxia Transport & Warehousing —Yate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
12d
Client Services Manager, Pension Administration
Gallagher Benefit Services —Bristol
- Microsoft Office
- Continuous improvement
- Communication skills
- Employee stock purchase plan
- Life insurance
Customer Support Executive - German Speaking
Shiner —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Work from home
Quick apply
5d
Customer Complaints Officer
Ayvens —Bristol
- Full-time
- Communication skills
- Time management
- Free parking
- Annual leave
Customer Care Coordinator
Wain Homes (South West) Ltd —Bristol
- £24,420 - £35,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Employee assistance programme
Quick apply
14d
Customer Support Advisor
Ayvens —Bristol
- £27,030 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
4d
Service Coordinator
Oxford Metric —Barnwood
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
1d
Account Administrator
MSRec Ltd —Bristol
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Employee discount
Quick apply
7d
Service Coordinator
Industrial Vision & Metrology Systems Ltd —Gloucester
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
1d

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client services occupations jobs near malmesbury, wil

Technical Complaints Specialist

Partnership Recruitment
Swindon

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Job details

Permanent
£38,000 - £45,000 a year
5 hours ago

Benefits

Private dental insurance
Company pension
Private medical insurance

Qualifications

Pension
IT
Financial services
Root cause analysis

Full job description

The opportunity

To professionally resolve customer complaints across Pension, Investment & Mortgage products in accordance with FCA rules and the Treating Client’s fairly principles. To provide technical services, expertise, process enhancements, redress solutions and root cause analysis to the wider Openwork organisation.

This is a hybrid role in Swindon 3 days per week.

The benefits:

Salary - £38,000 - £45,000
Bonus scheme - on target bonus - 10%
Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
Critical illness cover
Income protection - 1x salary
Death in service - 4x salary
27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Key Accountabilities:

Be an expert in resolving complaints across all pensions, investment and mortgage products, propositions, and providers.
Work closely with the Adviser Investigation Team & Data Protection Officer and Legal where appropriate
Achieve FCA/FOS timeframes, whilst investigating client complaints in a fair and unbiased way.
Use knowledge and experience to provide root cause feedback to the business. Escalating sensitive issues to the appropriate level within the organisation
Ensure the Team’s processes, procedures and colleagues remain compliant.

What will you need to succeed?

Level 4 Diploma in Financial Planning (or at least working towards it)
Experience working in complaints within Financial Services
Strong product knowledge across pensions, investment & mortgage products
Excellent communicator and the ability to listen and build relationships effectively.
Good market, risk and business awareness.

Why us?

We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.

We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.

Apply Now

Refine Your Search

client services occupations jobs in malmesbury, wil

Technical Complaints Specialist

Customer Success Manager

Customer Success Executive (Junior)

Customer Service Coordinator

Customer Support Coordinator

Client Service Advisor

Senior Partner Success Advisor

Customer Account Executive

Resident Liaison Officer

Coordinator - Aftercare

CSR

Customer Service Advisor

Client Services Manager, Pension Administration

Customer Support Executive - German Speaking

Customer Complaints Officer

Customer Care Coordinator

Customer Support Advisor

Service Coordinator

Account Administrator

Service Coordinator

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