Collection agent Work, Jobs in Malpas, Chs (with Salaries)

Inbound Collections Agent
DCBL —Runcorn
- £25,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
1d
Letting Agent
The Letting Experts —Chester
- £70,000 - £100,000 a year
- Remote
Quick apply
12d
Operations Support Agent
FedEx EU —Newcastle-under-Lyme
- £14.02 an hour
- Full-time
- Data entry
Driver Liaison (Mon-Fri) - Ellesmere
BCA Automotive —Ellesmere Port
- Monday to Friday
- Communication skills
Quick apply
Senior Education Consultant
Parthenon Education —Norbury
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Master's degree
- Business development
Quick apply
9d
Debt Recovery Field Agent
DCBL —Borough of Halton
- £30,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
- Free parking
- Employee assistance programme
Quick apply

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Inbound Collections Agent

DCBL -
Runcorn

Quick apply

Job details

Permanent | Full-time
£25,000 a year
1 day ago

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Computer skills
Customer support
Customer interaction
Negotiation
Office experience

Full job description

Inbound Collections Agent Job Description

Have what it takes to get the right outcome?
Have a background in collections, customer service or sales?
Fancy joining an award-winning team?

We have an exciting new opportunity for Inbound Collections Agents to join an award winning, rapidly expanding organisation at a time of transformation!

DCB Legal Ltd, an SRA Regulated Law Firm, is a specialist in the provision of legal services relating to Civil and Commercial litigation, debt recovery, property, and High Court Enforcement disputes. We are not a full legal service provider, instead, we focus on providing a contemporary low touch, bespoke legal service in our specialist field of debt recovery and litigation.

Due to our rapid growth, we have several exciting telephone based, Inbound collection Agent positions available.

Your new role:

As an Inbound Collections Agent your role is to be the maximise case resolution through the taking of payments, setting up payment arrangements and answering customer telephone queries.

Expected start date September 2026.

What’s in it for you:

Starting Salary £25,000.00, and a genuine potential OTE £32,800 after successful completion of probation.
Monday to Friday working with NO weekends and NO bank holidays!
Working hours – rota between the hours of 0800hrs and 1800hrs Monday to Friday
Monday – Friday schedule (36.5 hours per week)
Early finish Fridays
Dress Down Fridays
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Newly refurbished offices
Free Mersey Gateway bridge pass
Free parking
Free tea and coffee facilities
Free monthly lunch
Company social events
Full training provided.
Career development and progression opportunities
Rapidly expanding multi-functional operation

Your new role and responsibilities:

Handle calls and queries appropriately, in a polite and professional manner
Take payments over the telephone
Negotiate suitable payment arrangements with customers
Answer customer queries using Client systems
Review debtor evidence in line with acceptable company standards
Adhere to client business parameters
Comply with company policies and regulatory requirements on every call

What we need from you:

Excellent listener and communicator
Strong customer service skills
Ability to affectively work in a team
Be self-motivated and work well towards targets
Good PC Literacy skills, including a good working knowledge of Microsoft Office package
Good Negotiation skills
Previous experience in a fast-paced office/call centre environment desirable but not essential
Previous experience in debt recovery or payment management desirable but not essential as full training is provided

Please note: This is not a hybrid role, and the position is located at our Manor Park office in Runcorn. By submitting your application, you are agreeing for DCB Legal to store your personal information on file for Recruitment purposes

Benefits:

Company events
Company pension
Discounted or free food
Free parking

Schedule:

Day shift
Monday to Friday
No weekends

Work Location: In person

Want to know more about DCB Legal:

DCBL Website – HERE

DCBL LinkedIn - HERE

Quick apply

Refine Your Search

collection agent jobs in malpas, chs

Inbound Collections Agent

Letting Agent

Operations Support Agent

Driver Liaison (Mon-Fri) - Ellesmere

Senior Education Consultant

Debt Recovery Field Agent

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