Job Title: Site Operations Lead
Location: Stoke on Trent
Salary: Competitive
Hours: Monday to Friday 08:00 to 18:00
Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.
We are currently seeking an experienced and motivated Site Operations Lead to join our Stoke operation. This is a high-profile leadership role responsible for overseeing warehouse and transport activities, driving operational excellence, maintaining compliance standards, and ensuring exceptional service delivery to both internal and external customers.
The successful candidate will lead warehouse and transport teams, champion continuous improvement initiatives, and ensure operational performance targets are consistently achieved.
If you're an ambitious logistics professional who thrives in a fast-paced environment and enjoys leading from the front, we'd love to hear from you.
Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success!
The Simarco Culture and values...
~ Communication ~ Innovation ~ Accountability ~ Integrity ~
Key Skills and Qualifications to succeed in this role:
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Minimum 5 years' experience managing warehouse and transport/logistics operations.
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Proven experience implementing and maintaining quality management programmes, such as BRC standards.
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Strong leadership, coaching, and people management skills.
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Sound knowledge of Warehouse Management Systems (WMS) and Transport Management Systems (TMS).
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Excellent organisational, planning, and problem-solving abilities.
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Strong communication and stakeholder management skills.
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Ability to work effectively under pressure in a fast-paced environment.
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Proficiency in Microsoft Office and operational reporting tools.
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Strong understanding of Health & Safety legislation and compliance requirements.
Desirable Qualifications:
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NEBOSH or IOSH qualification.
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Degree or Diploma in Logistics, Supply Chain Management, or a related field.
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CPC (Certificate of Professional Competence) qualification.
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Forklift or warehouse safety certifications.
Key duties & Responsibilities:
As Site Operations Lead, you'll take ownership of the day-to-day performance of our warehouse and transport operation, ensuring goods move safely, efficiently, and on time.
Oversee all inbound and outbound warehouse activities, including receiving, storage, picking, packing, dispatch, and European cross-dock operations.
Ensure inventory audits are completed and warehouse management systems remain accurate and reconciled.
Monitor warehouse productivity and implement continuous improvement initiatives.
Maintain warehouse layout and optimise space utilisation.
Monitor fleet performance, vehicle utilisation, and driver compliance.
Ensure compliance with transport legislation, driver hours regulations, and company policies.
Lead, motivate, coach, and develop warehouse and transport teams.
Manage workforce planning, shift allocation, and operational resources.
Track and report on key performance indicators including delivery performance, warehouse accuracy, productivity, cost control, and customer service levels.
Produce operational reports for senior management.
Drive site standards and maintain compliance through the Safety Culture system.
Promote and maintain a positive safety culture across all warehouse and transport operations.
Conduct risk assessments, incident investigations, and corrective action reviews.
Ensure compliance with ETSF operational requirements and customs regulations.
Maintain compliance with explosive licence regulations where applicable, including safe storage, handling, transport, and documentation.
Support internal and external audits and ensure corrective actions are implemented effectively.
We can offer you:
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We offer a highly competitive salary
- 25 days annual leave, plus 8 bank holidays
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Company Pension Scheme
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Discount platform - including top high street retailers
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Full training and support
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Cycle to work & Tusker car scheme
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Regular engagement initiative including treat days!
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Learning Management System for continuous learning
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Mental health forum in place to support with well being
- Simarco Stars - recognition & rewards
This is more than an operations role. It's an opportunity to lead people, influence change, and play a key role in the continued success of one of the UK's leading independent logistics providers.
Apply today and help shape the future of logistics at Simarco.
Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings. We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.
