Hospitality & Events, University of Chester
Base: Exton Park | Salary: £26,093 –£28,031 (OS5)
Hours: 36.5 per week, 5 days over 7 (rota)
Are you passionate about delivering great customer service? Do you thrive in fast-paced hospitality environments? We’re looking for an enthusiastic and proactive Team Leader to join our Catering Services team at the University of Chester.
This is an exciting opportunity to play a key role in supporting the smooth running of our front-of-house services, ensuring students, staff, visitors and conference guests receive an exceptional dining experience every day.
Why join us?
Be part of a friendly, supportive and experienced team
Opportunities to develop your skills and progress within Hospitality & Events
A varied role across student dining, conferences and high‑profile University functions
Uniform provided
Generous holiday entitlement and access to University pension schemes
A stable, permanent role with great work–life balance
About the role
As a Team Leader, you will help oversee the day‑to‑day activities of our front‑of‑house catering operations. Working closely with Supervisors and the Catering Operations Managers, you will play a key role in staff coordination, customer service and ensuring our high standards of food safety and hygiene are consistently maintained.
Your duties will include:
Supervising Catering Assistants and supporting them in their daily duties
Ensuring staff breaks, presentation standards and working practices are met
Acting as a designated signatory for deliveries and reporting issues where required
Setting up, serving and clearing down dining areas and serveries
Supporting conference and special event catering
Taking till transactions and operating a register
Monitoring cleaning, hygiene and food safety standards, including temperature checks
Helping maintain efficient, customer‑focused service across all catering outlets
You may also be expected to step up in the absence of managers, providing valuable leadership support.
About you
We’re looking for someone who brings energy, reliability and a strong customer‑focused attitude. You will have:
Essential:
NVQ Level 2 (or equivalent)
NVQ Level 3 (or willingness to work towards it)
A full driving licence
Experience working in a catering or similar environment
Great communication skills and the ability to work well within a team
Strong customer service skills
The ability to stay calm under pressure
Good personal hygiene and attention to detail
Flexibility and a positive, adaptable approach to work
Desirable:
Waiting‑on experience
Experience supervising staff
Basic Food Hygiene Certificate
We welcome applications from all backgrounds and are committed to creating an inclusive workplace.
Department/Division
Hospitality and Events
Location
Exton Park
Salary
£26,093 to £28,031
Post Type
Full Time
Contract Type:
Permanent
Closing Date
23.59 hours BST on Thursday 09 July 2026
Reference
2978-26
