Client services Work, Jobs in Malvern, Wor (with Salaries)

Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Super Operations/ Admin Assistant
SO Podiatry —Worcester
- £24,000 - £26,000 a year
- Full-time
- Research
- Business development
- Data entry
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Communications Executive (Administrator)
Innovus —Worcester
- £25,000 - £30,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Computer skills
Quick apply
5d
Sales Executive
WeBuyAnyCar —Malvern
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Groups Facilitator Independent Sexual Violence Advisor (ISVA)
Axis Counselling —Worcester
- From £28,701 a year
- Full-time
- Hybrid work
- Experience working with children
- Travel
- Mentoring
- Annual leave
- Work from home
Quick apply
Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Sustainable Supply Chain Co-Ordinator (Graduate)
Commercial —Cheltenham
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Business
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
HOME BASED - Paraplanner
The Timebank —Hereford
- £36,225 - £80,000 a year
- Part-time
- Computer skills
- Financial services
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
11d
Travel Sales Consultant
Trailfinders —Cheltenham
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Advice Session Supervisor
North and West Gloucestershire Citizens Advice —Cheltenham
- £27,316 - £30,152 a year
- Part-time
- Research
- Supervising experience
- Mentoring
- Free parking
- Store discount
Quick apply
12d
Trainee Account Executive (HF1353740)
Flourish —Hereford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Assistant Account Handler
PIB Group Services Ltd. —Malvern
- £24,570 - £27,000 a year
- Time management
Quick apply
Equine Yard Assistant
THREE COUNTIES EQUINE HOSPITAL —Tewkesbury
- £12.71 an hour
- 8 hour shift
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
Client Services Support Advisor
Allpay —Hereford
- £26,247 a year
- Communication skills
Field Support Coordinator
Smiths News —Worcester
- £13.09 an hour
- Hybrid work
- Customer service
- In-person
- Communication skills
- Annual leave
- Work from home
Driver (FTC)
Alliance Automotive Group LV —Malvern
- Employee discount
Quick apply
ICOOC Community Event Manager role
Armstrong Wolfe —Tewkesbury
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- English
- Financial services
- Communication skills
Quick apply
Customer Service Advisor
Speedy Freight —Hereford
- £26,500 a year
- Full-time
- Business development
- In-person
- Communication skills
Quick apply
8d
Administrator- Asset Portfolio
Innovus —Worcester
- Up to £25,000 a year
- Full-time
- Microsoft Office
- Accounting
- Organisational skills
- Employee discount
- Life insurance
Quick apply
8d
Housing Solutions Officer
Herefordshire Council —Hereford
- £32,061 - £36,363 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
12d

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Client Relations Assistant (Fixed Term Contract)

Holland Cooper -
Cheltenham

Quick apply

Job details

Temporary
£26,500 a year

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join us on a fixed-term contract from 1 November to 1 February, supporting the team through our peak trading period. This is a full-time role, working 9:00am–5:30pm Monday to Friday, with flexibility expected around weekends and extended hours during November and December.

You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented
Proactive and solutions-focused, able to use initiative without waiting to be asked
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
·Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services jobs in malvern, wor

Client Relations Assistant (Fixed Term Contract)

Super Operations/ Admin Assistant

Communications Executive (Administrator)

Sales Executive

Groups Facilitator Independent Sexual Violence Advisor (ISVA)

Sales Operations Co-Ordinator

Sustainable Supply Chain Co-Ordinator (Graduate)

HOME BASED - Paraplanner

Travel Sales Consultant

Advice Session Supervisor

Trainee Account Executive (HF1353740)

Assistant Account Handler

Equine Yard Assistant

Client Services Support Advisor

Field Support Coordinator

Driver (FTC)

ICOOC Community Event Manager role

Customer Service Advisor

Administrator- Asset Portfolio

Housing Solutions Officer

I want to receive the latest job alerts for client services in malvern, wor

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