Duty manager Work, Jobs in Malvern, Wor (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Early Years Trainer
Shoots Training —Worcester
- £25,418 - £30,160 a year
- Full-time
- Travel
- In-person
- Leadership
- Employee discount
Quick apply
Compliance Monitoring Manager
Buyline Ltd —Gloucester
- £40,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Accounting
- Banking
Quick apply
10d
Bar/Restaurant Manager
The Malvern Hills Hotel and Restaurants —Malvern
- From £14.20 an hour
- Full-time
- Serving
- Bar
- Sales
Quick apply
11d
Materials & Logistics Assistant
Roger Oates Design —Ledbury
- £26,227 a year
- Full-time
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Contract Administrator
Hewer Facilities Management LTD —Gloucester
- £26,500 - £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
11d
MRP System Manager
Transcal Engineering Limited —Pershore
- £40,000 - £50,000 a year
- Full-time
- Management
- ERP systems
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Finance Manager
Primrose Hospice —Bromsgrove
- £41,418 a year
- Part-time
- Hybrid work
- Accounting
- Hospice
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Branch Manager
Xylem —Malvern
- £90,000 - £120,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Annual leave
Retail Manager
Park Holidays UK —Worcester
- £30,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Deputy F&B Manager
Farncombe Estate —Broadway
- £39,750 a year
- Full-time
- Management
- Cooking
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
Sewing Assistant
Roger Oates Design —Ledbury
- £13.45 - £13.70 an hour
- Full-time
- Warehouse experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Front of House & Audience Experience Manager
The Cheltenham Trust —Cheltenham
- £34,000 - £37,000 a year
- Full-time
- Hospitality
- Supervising experience
- Continuous improvement
Quick apply
8d
Property Manager
SBK Lettings —Evesham
- £28,000 - £30,000 a year
- Full-time
- Maintenance
- Travel
- In-person
- Annual leave
- Employee discount
Quick apply
9d
Branch Manager
MS-Group Limited —Ross-on-Wye
- £28,080 a year
- Employee discount
Quick apply
Senior Care Assistant
Banyan Care Homes Limited —Worcester
- £14.55 an hour
- Part-time
- Medication administration
- In-person
- Leadership
Quick apply
4d
Management Accountant
Hudson Kapel Fleet Solutions —Worcester
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- QuickBooks
- Financial services
- Free parking
- Annual leave
Quick apply
5d
Group Manager - Operations
Mellors Catering Services Limited —Redditch
- £34,873.50 a year
- Full-time
- Hybrid work
- Management
- Cooking
- Leadership
Quick apply
4d
Site Manager
Slicker Recycling —Stourport-on-Severn
- £50,000 a year
- Full-time
- Management
- Laboratory experience
- Supervising experience
- Employee discount
Quick apply
Festival Manager
Ludlow English Song Weekend —Ludlow
- £35,000 a year
- Part-time
- Hybrid work
- English
- Organisational skills
- Contracts
- Flexitime
- Work from home
Quick apply

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Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in malvern, wor

Client Excellence Lead

Early Years Trainer

Compliance Monitoring Manager

Bar/Restaurant Manager

Materials & Logistics Assistant

Contract Administrator

MRP System Manager

Finance Manager

Branch Manager

Retail Manager

Deputy F&B Manager

Sewing Assistant

Front of House & Audience Experience Manager

Property Manager

Branch Manager

Senior Care Assistant

Management Accountant

Group Manager - Operations

Site Manager

Festival Manager

I want to receive the latest job alerts for duty manager in malvern, wor

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