Client services occupations Work, Jobs in Mamhilad, Mon (with Salaries)

Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Customer Service - Customer Service Representative
Multi-Color Corporation —Nantgarw
- Full-time
- Customer service
- Communication skills
Quick apply
Customer Experience Advisor
LegalAndGeneral —Cardiff
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Financial services
- Employee discount
- Flexible schedule
Quick apply
2d
Customer Experience Advisor
Legal & General Investment Management —Cardiff
- From £25,000 a year
- Monday to Friday
- Customer service
- Administrative experience
- Financial services
- Employee discount
- Flexible schedule
1d
Customer Support Coordinator
Taylor Wimpey —Bristol
- Customer service
- Annual leave
- Employee discount
8d
Customer Care Administrator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
10d
Account Coordinator - Ross on Wye
HSL Compliance Limited —Ross-on-Wye
- £26,000 - £29,000 a year
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Customer Care Coordinator
Wain Homes (South West) Ltd —Bristol
- £24,420 - £35,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Employee assistance programme
Quick apply
8d
Assistant Client Manager
Savills —Cardiff
- Organisational skills
- IT
- Communication skills
- Annual leave
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Consultant, Client Success
The Currency Cloud Services Limited —Cardiff
- Analysis skills
8d
Internal Sales Support - Key Accounts
Motonovo Finance —Cardiff
- Temporary
- Hybrid work
- Microsoft Excel
- Organisational skills
- Time management
- Employee assistance programme
Internal Sales Support - Key Accounts
Aldermore Bank PLC —Cardiff
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Time management
Key Account Manager
Admiral —Cardiff
- Weekend availability
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
Customer Support Executive - German Speaking
Shiner —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Work from home
Quick apply
9h

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client services occupations jobs near mamhilad, mon

Onboarding Specialist

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
£26,599 a year

Qualifications

Microsoft Excel
Organisational skills

Full job description

Job Title: Onboarding Specialist
Working Pattern: Hybrid – Includes 3 days a week on site each week
Contract Type: Full time, permanent
Role overview:
We are looking for an Onboarding Specialist for our Payroll, HR and budget planning software, whose role is to proactively assist new and existing customers of all levels with onboarding, product training and ongoing integration queries. The role entails effectively set-up and supporting customers on how to effectively complete their ongoing payroll, HR and budget management using our EduPay and BPS solutions, understand their requirements and working with the customer to identify appropriate solutions.
Key responsibilities:

Ensure all SLAs are met including but not limited to set up procedures, parallel runs and onboarding admin related to new client set ups for our Payroll, HR and budget planning systems.
Deliver high quality setups and administration for clients, with strong use of the Edupay and BPS software.
Complete accurate parallel runs, identifying issues before they arise and correcting data where appropriate.
Have excellent Microsoft excel skills, being able to manage large volumes of data administration in a professional and confidential manner
Provide client implementation calls including but not limited to; gathering requirements for the effect set up of the BPS and Edupay to ensure smooth onboarding, give a clear outline of the onboarding process to the client, set expectations around time frames and data submissions, and deliver introductory system training.
Proactivity work as part of a team to follow up with clients where outstanding data is required, effectively reset expectations with clients where this creates delays to Go Live.
Provide full detailed product training at the point of Go Live (access) to clients to ensure functionality and understanding of the Edupay and BPS products post sale.
Work effectively as a team to ensure all customers are onboarded as effectively as possible, whilst delivering exceptional customer service.
Review customer complaints and concerns and seek to improve the customer experience.
Deliver consistently against a clear set of objectives and KPI’s relating to both to personal delivery (productivity) and team delivery of customer interactions (NPS).
Demonstrate high levels of engagement and passion about all products and an ability to translate this to all our customers.

What will you need to succeed?
Experience:

Drive and motivation to work in a fast-paced environment with minimum supervision.
Ability to learn quickly and adapt to change as new products are introduced alongside new ways of working.
Ability to communicate effectively to a diverse range of customer types (i.e., senior management, middle management, and product users), using a range of communication channels.
Must be an excellent communicator both verbally and written with great presentational attributes.
Problem solving skills for resolving complaints and complex queries.
Excellent organisational skills for managing multiple customers simultaneously and prioritise workload.
Strong interpersonal skills including effective questioning and listening skills.
Aptitude in using software products of varying complexity.

Quick apply

Refine Your Search

client services occupations jobs in mamhilad, mon

Onboarding Specialist

Customer Service - Customer Service Representative

Customer Experience Advisor

Customer Experience Advisor

Customer Support Coordinator

Customer Care Administrator

Account Coordinator - Ross on Wye

Customer Care Coordinator

Assistant Client Manager

Contract Coordinator

Consultant, Client Success

Internal Sales Support - Key Accounts

Internal Sales Support - Key Accounts

Key Account Manager

Customer Support Executive - German Speaking

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