(1st line) Work, Jobs in Manchester, Eng (with Salaries)

1st Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
12d
Technical Support Advisor 2nd Line Telco
Focus Group —Manchester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
Quick apply
CDD Analyst
Allica Bank —Manchester
- Full-time
- Hybrid work
Complaints Officer
Oldham Council —Oldham
- £31,537 - £34,434 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
13d
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
HR Co-ordinator (Part Time)
REVIV —Manchester
- £30,000 - £35,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Recruiting
- Employee discount
Quick apply
9d
2nd Line IT Service Desk Technician
Blue Box IT —Penistone
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
2d
AI Solutions Technician
Seriun —Burnley
- £30,000 - £40,000 a year
- Full-time
- Azure
- SharePoint
- Software development
- Work from home
- Employee discount
Quick apply
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Sick pay
Food & Beverage Supervisor
Legends Global (Europe) —Manchester
- Hospitality
- Bar
- Customer service
- Annual leave
- Employee assistance programme
IT Field Engineer - Manchester
T-Tech —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
13d
Compliance QA Analyst
Evolution Money —Manchester
- Up to £36,000 a year
- Full-time
- English
- Organisational skills
- Financial services
- Annual leave
Quick apply
Student Services Officer
Rayner Stephens High School —Dukinfield
- £26,403 - £27,694 a year
- Full-time
- Bachelor's degree
- IT
- In-person
- Free parking
Quick apply
Student Services Officer
Ashton Sixth Form College —Tameside
- £26,403 - £27,694 a year
- IT
- School
- Office experience
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Mentoring
Cloud & Infrastructure Engineer (Graduate Opportunity)
CTI Digital —Manchester
- Full-time
- Hybrid work
- Azure
- Computer Science
- Annual leave
- Flexible schedule
Quick apply
8d
Sales Development Representative
CTI Digital —Manchester
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
- Annual leave
- Flexible schedule
Quick apply

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1st Line Support Analyst

Sharp -
Stockport

Apply Now

Job details

Permanent | Full-time
12 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
Azure
Ticket management
Firewall
Virtualisation
Customer support
Communication skills
Microsoft Azure
Help desk

Full job description

Company Name:

Sharp Business Systems UK PLC

Location:

Stockport

Advert Closing Date:

Job Number:

JO-2608-2712

Work Type:

Permanent / Full Time

1st Line Support Analyst

Location: Stockport

Hybrid working: 3 x in the office, 2 x from home

Are you personable, technically minded, and ready to take the next step in your IT career? Sharp UK is looking for a 1st Line Support Analyst to join our helpdesk team in Stockport. If you enjoy solving problems, providing outstanding client service, and developing your technical skills, we’d love to hear from you.

What You’ll Be Doing

You will deliver high quality technical support and maintain strong communication throughout when dealing with our valued clients. Reporting directly to the Helpdesk Manager, you’ll play a key role in managing and resolving support requests while helping us maintain our excellent reputation and client satisfaction.

Your responsibilities will include:

Owning, updating, and progressing support tickets to give clients confidence in our service.

Meeting Key Performance Indicators (KPIs) to ensure high standards of service delivery.

Organising and prioritising your daily workload to meet client expectations efficiently.

Using your technical knowledge to resolve issues and escalate where necessary.

Communicating clearly, professionally, and positively with clients and colleagues.

Actively developing your technical skills and contributing to team productivity.

Representing Sharp IT Services professionally to support client retention and business growth.

What We’re Looking For

We’re seeking a motivated team player with a passion for IT and a strong client-service mindset. You’ll ideally bring:

A friendly, professional, and approachable attitude
A strong desire to grow your skills in IT support
Excellent verbal and written communication skills
At least 2 years’ experience in IT support
Intermediate knowledge of:
- Microsoft Server and Desktop Operating Systems
- Microsoft 365 and Azure
- Virtualisation, Networking, Firewalls, and Cyber Security
Basic understanding of backup solutions and antivirus tools
Awareness of Remote Monitoring and Management (RMM) tools

Apply Now

Refine Your Search

(1st line) jobs in manchester, eng

1st Line Support Analyst

Technical Support Advisor 2nd Line Telco

1st Line Support Engineer

IT Support Analyst

CDD Analyst

Complaints Officer

IT Support Engineer (1st Line)

HR Co-ordinator (Part Time)

2nd Line IT Service Desk Technician

AI Solutions Technician

3rd Line Support Engineer

1st line Service Desk Agent

Food & Beverage Supervisor

IT Field Engineer - Manchester

Compliance QA Analyst

Student Services Officer

Student Services Officer

3rd Line Support Engineer

Cloud & Infrastructure Engineer (Graduate Opportunity)

Sales Development Representative

I want to receive the latest job alerts for (1st line) in manchester, eng

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