Administrator bank Work, Jobs in Manchester, Eng (with Salaries)

Banking Hub - Counter Clerk
Bramhall Banking Hub —Bramhall
- From £13 an hour
- Overtime
- Customer service
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
4d
Finance & Banking Administrator (12 Months FTC)
HSS Hire Group —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Office
- Communication skills
- Banking
- Annual leave
- Work from home
Quick apply
Junior Finance Assistant
The Access Bank UK —Northwich
- £20,000 - £22,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
- Employee assistance programme
Quick apply
Fund Operations Administrator
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Time management
5d
Assistant Business Development Manager - Asset Finance
Allica Bank —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
11d
Business Administrator - Trade Finance Team
The Access Bank UK —Northwich
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
Fund Dealing Administrator
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Time management
Senior Specialist, SIPP Administration
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
- Financial services
- School
Assistant Manager or Aspiring manager In GP Surgery
Primrose Bank Medical Centre & Ewood Medical Centre —Blackburn
- £28,275 - £31,200 a year
- Part-time
- Management
- GP surgery experience
- Supervising experience
- Free parking
Quick apply
14d
Senior Vice President, Middle Office Manager
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Analysis skills
- Team management
- Accounting

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Based on your search for administrator bank

Customer Service Telephone Advisor - Manchester
The Co-operative Bank —Manchester
The role of a Customer Service Telephone Advisor will be the first point of contact for customers, taking high volume inbound calls and identifying their…
£28,175 a year
7d
Banking Representative - Manchester
Metro Bank PLC —Manchester
We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams’ sessions with a trainer,…
£26,230 a year

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administrator bank jobs near manchester, eng

Banking Hub - Counter Clerk

Bramhall Banking Hub
Bramhall

Quick apply

Job details

Part-time
From £13 an hour
4 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Driving Licence
Customer service
GCSE
English
Administrative experience
Driving
Cash handling
Communication skills
Banking

Full job description

Post Office Banking Hub Counter Clerk

Position Overview:

A Post Office Banking Hub Counter Clerk serves as the face of the Banking Hub and provides exceptional customer service to its customers. This will create a customer experience of the Banking Hub that is one of excellence.

The clerk’s primary responsibility is to perform a range of banking and bill payment transactions and assist customers with any queries they might have with their own financial needs by working with the community bankers in the Banking Hub.

Banking Hubs are owned by Cash Access UK Ltd, funded by the banks and run by the Post Office. They are a way of bringing back banking services to the people and local communities that need it.

Key Responsibilities:

Customer Service: Greet customers in a friendly and professional manner, establishing a positive rapport. To assist customers with their enquiries, guide them through the transaction process at the counter and refer when required customers to the community banker. The community banker can provide further information about the bank's own products and services.

Transaction Processing: To perform various financial transactions that include cash deposits, cash withdrawals, cheque deposits, and balance enquiries to personal and business bank account holders. You can pay energy, council tax, water, housing, rent and other bills including the major utilities and mobile phone top ups. To accurately process and validate customer transactions, ensuring adherence to Post Office Banking Hub policies and procedures.

Cash Handling: To handle cash transactions securely, ensuring accuracy in counting and balancing individual stock till drawer. To maintain a high level of confidentiality and comply with established security measures minimise the risk of fraud or error.

Product Knowledge: Stay up to date with the Banking Hub’s range of counter products and Services. To educate customers on how they can speak with their community banker so they can discuss banking products such as loans, credit cards, mortgages and insurance.

Problem Resolution: To address customer concerns, complaints, or issues promptly and professionally. To take ownership of problems and ensure they are resolved to the customers satisfaction, escalating complex issues to the supervisor or operator when required.

Compliance: To adhere to all regulatory Post Office Banking Hub guidelines and policies, including Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures. To maintain accurate records and documentation as required by the Post Office and regulatory authorities.

Cross-Selling: To identify opportunities to promote and cross-sell additional Banking Hub products and services to existing and potential customers. To proactively engage customers to maximise their banking relationship to use the community bankers when required and to achieve Banking Hub sales targets.

Use Of Technology: To carry out the role of Banking Hub Counter Clerk, you will be fully trained to be proficient in the use of the computer system to process Banking Hub transactions alongside the relevant cash counting equipment.

Team Collaboration: To collaborate with colleagues and community bankers to ensure smooth operations, efficient customer service, and consistent adherence to established procedures. To participate in training programs to enhance knowledge and skills relevant to the role.

Customer Feedback: As part of the role, you will be responsible for proactively engaging with our customers to gather feedback and reviews for the service they’ve received on the Google’s reviews platform. This enables us to keep a track of the levels of customer satisfaction.

Qualifications and Requirements:

- GCSE Maths Grade C or above and additional education in finance or related fields is an asset. Experience of similar roles will be an advantage.

- Proven customer service experience is a necessity, preferably in a banking or financial institution but not essential as full training will be given.

- Strong numerical and cash handling skills with high attention to accuracy.

- Excellent communication and interpersonal skills to effectively interact with customers from diverse backgrounds.

- Knowledge of Post Office banking and bill payments products and services.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Strong problem-solving abilities and the capacity to remain calm and professional in stressful situations.

- Compliance-oriented mindset and understanding of relevant regulatory requirements.

- Must be able to comply with flexible hours working between the hours of 9am to 5pm Monday to Friday. Required to cover annual leave and absence as and when required.

- The successful candidate will need to provide five years continuous referencing and consent to undertake a DBS criminal record check.

Job Types: Part-time

Contract length: Permanent

Salary: £13 per hour (DOE)

Expected hours: 20-24 per week

Benefits: Company pension

Scheduled Hours: 9am to 1pm Monday to Friday + Overtime/Holiday Cover

Education: GCSE or Equivalent (preferred)

Experience: 2 years Customer service Experience

Language: English (required)

Licence/Certification: Driving Licence (preferred)

Work Location: In person

Pay: From £13.00 per hour

Benefits:

Company pension
Free parking
On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 2 years (preferred)
Administrative experience: 2 years (preferred)

Language:

English (required)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

administrator bank jobs in manchester, eng

Banking Hub - Counter Clerk

Finance & Banking Administrator (12 Months FTC)

Junior Finance Assistant

Fund Operations Administrator

Assistant Business Development Manager - Asset Finance

Business Administrator - Trade Finance Team

Fund Dealing Administrator

Senior Specialist, SIPP Administration

Assistant Manager or Aspiring manager In GP Surgery

Senior Vice President, Middle Office Manager

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