Assurance agent Work, Jobs in Manchester, Eng (with Salaries)

Customer Service Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
5d
Customer Experience Advisor
Rendall & Rittner —Manchester
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
3d
High Risk Recoveries Agent
Clear Business —Sale
- £25,000 - £28,750 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
Partner Support Agent
Oodle Finance —Manchester
- Monday to Friday
- Hybrid work
- Sales
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Customer Service Agent - 4 day week
Metro Rod —Macclesfield
- £26,743 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Support Agent
AccountsIQ —Manchester
- Hybrid work
- Salesforce
- Accounting
- Communication skills
- Annual leave
Quick apply
17h
Sales Executive
PASS ME FAST —Salford
- £25,000 - £60,000 a year
- Full-time
- Sales
- Salesforce
- English
- Employee assistance programme
Quick apply
12d
Collections Agent
Oodle Finance —Manchester
- £26,000 - £30,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Cover Receptionist
LAH Property Marketing —Manchester
- £12.90 - £14.24 an hour
- Customer service
- Front desk
- Communication skills
Quick apply
13d
Billing & Recharge Agent
SIXT UK —Manchester
- Full-time
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
Quick apply
OFR Operations Agent - export Manchester
DHL —Manchester
- Full-time
- Customer service
- English
- Continuous improvement
- Employee assistance programme
Damage Claims Agent
SIXT UK —Manchester
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Contact Centre Agent - Part Time
LSH Auto —Stockport
- Full-time
- Sales
- Customer service
- Front desk
- Referral programme
Quick apply
13d
Resident Services Associate
Downing.com —Manchester
- Overtime
- English
- Data entry
- In-person
Quick apply
3d
Breakdown Response Agent
SIXT UK —Manchester
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Rental Agent
SIXT UK —Manchester
- From £28,332.20 a year
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply
Accounts Receivable Administrator
HSB —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- Organisational skills
- Annual leave
- Employee assistance programme
Paralegal - Court of Protection
Slater Heelis —Sale
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
13d
Compliance Administrator
Williams Stanley and Co —Manchester
- £29,000 - £30,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
Quick apply
Conveyancer
Eventus Recruitment Group —Manchester
- £36,000 - £60,000 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- Financial services
- Annual leave
- Employee assistance programme

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assurance agent jobs near manchester, eng

Customer Service Agent

JaJa Finance Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£29,000 a year
5 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Technical support
Quality assurance
Financial services
Communication skills
Time management

Full job description

About Jaja

Our Mission: Empowering our customers to buy, borrow, and build—driven by tech, fuelled by data, and built for the future.

Our Company Values: Care Deeply, Adapt & Thrive, Challenge everything, Go for it! Own it, Make it Simple

Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making.

We are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as we say it, Make Simple.

We will delight our customers – making the customer experience simpler, more enjoyable, more intelligent – treating customers fairly and giving them more control of their money.

Why Join Us?

This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.

We have a collaborative team structure fueled by an exciting mix of people, welcoming experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself!

** This role requires being in our Manchester office 2 days a week, so please only apply if you're comfortably able to meet this requirement (XYZ Building 2, Floor 1, Suite 5, Hardman Boulevard, M3 3AQ)

Customer Experience Agent

You will join a dynamic team of Customer Experience Agents, supporting customers over the telephone in our multi-channel contact centre. By fostering a culture of continuous learning and adaptability, we empower our agents to provide exceptional support, no matter the platform. If you’re passionate about delivering outstanding customer experiences and thrive in a dynamic environment, we want you on our team! High levels of customer engagement are required so you will need excellent communication skills, making use of various methods of communication available to manage this throughout every interaction. In accordance with process, you will need to work to agreed SLA’s and work with your Team Manager to make recommendations to improve processes.

What’s the opportunity?
You will work in a dynamic, fast paced environment, working with a passionate set of colleagues who excel at delivery you will have a varied and interesting role that is not constrained by the status quo.

Key Accountabilities:

Handling Customer Inquiries: Efficiently manage incoming calls resolving customer inquiries and provide accurate information about our products and services.
Supporting Customers: Identify solutions and explain alternative channels to enable customers to self-serve.
Resolving Issues: Quickly address customer problems, complaints, and queries at the first point of contact, ensuring a positive customer experience.
Providing Technical Support: Offer technical support and troubleshooting assistance regarding our products or services.
Customer Relationship Management: Maintain and update customer records in the database, ensuring accurate documentation of interactions.
Effective Communication: Communicate clearly and effectively with customers to understand their needs and provide appropriate solutions.
Collaboration: Work with team members and other departments to escalate complex issues and improve service delivery.
Continuous Improvement: Gather and share customer feedback to help improve products, services, and processes.
Adhering to Policies: Follow company policies and regulatory guidelines to ensure compliance and maintain high quality assurance and service standards.

Essential skills and Experience

Proven Call Centre Experience: Demonstrated success in dynamic call centre environments.
Financial Services Expertise: Solid background in the financial services sector.
Exceptional verbal Communication Skills – Empathetic, a good listener, ability to handle calls with vulnerable customers

Adaptability: Thrives in fast-paced, ever-changing environments.

Organizational Mastery: Strong organizational and time-management skills.

Customer Journey Insight: Comprehensive experience across the entire customer journey

What's in it for you?

The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever
Competitive salary
Pension contributions, including Salary Exchange facility
Annual bonus potential
Private medical cover
25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
Your birthday off each year as an additional day's leave
4x life insurance cover
Option to join our company health insurance programme, provided by Vitality
Access to our confidential Employee assistance programme

Quick apply

Refine Your Search

assurance agent jobs in manchester, eng

Customer Service Agent

Customer Experience Advisor

High Risk Recoveries Agent

Partner Support Agent

Customer Service Agent - 4 day week

Support Agent

Sales Executive

Collections Agent

Cover Receptionist

Billing & Recharge Agent

OFR Operations Agent - export Manchester

Damage Claims Agent

Contact Centre Agent - Part Time

Resident Services Associate

Breakdown Response Agent

Rental Agent

Accounts Receivable Administrator

Paralegal - Court of Protection

Compliance Administrator

Conveyancer

I want to receive the latest job alerts for assurance agent in manchester, eng

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