Business support engineer Work, Jobs in Manchester, Eng (with Salaries)

Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
1d
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Operations Administrator
Jackson Fire & Security —Manchester
- £30,000 a year
- Full-time
- CRM software
- Administrative experience
- Data entry
- Annual leave
Quick apply
Business Development Manager (BDM)
Fluidic Limited —Warrington
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- CRM software
- Management
- Free parking
- Annual leave
Quick apply
Continuous Improvement Engineer
Pyroguard UK Ltd. —Haydock
- £45,000 - £47,000 a year
- Analysis skills
- Continuous improvement
- Manufacturing
Operations Manager
Quarrybank Group —Cheadle
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
Quick apply
2d
Studio Operations Manager
WM Design Studio LTD. —Warrington
- £30,000 - £38,000 a year
- Part-time
- Hybrid work
- CRM software
- Management
- Databases
Quick apply
10d
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Training & development
Installations Engineer
Manchester Airport —Manchester
- Communication skills
- Free parking
- Employee discount
7d
Global Safety Manager
Alkegen —Macclesfield
- £135,000 - £165,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
Support Services Administrator
BAM UK & Ireland —Salford
- Monday to Friday
- Computer skills
- Communication skills
6d
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Annual leave
Bids and Submission Coordinator
Long O Donnell Associates —Northwich
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Administrative experience
Quick apply
Product Support Engineer
Amadeus IT Group —Manchester Airport
- 12 hour shift
- ERP systems
Facilities Concierge
BAM UK & Ireland —Manchester
- Organisational skills
- Guest services
- Communication skills
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Free parking
- Employee assistance programme
Operations Support Engineer
The Pilot Group —Manchester
- £35,000 a year
- Full-time
- Assembly
- Continuous improvement
- Warehouse experience
- Free parking
Quick apply
14d
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
Data Analyst
Autotrader —Manchester
- £35,000 - £60,000 a year

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Product Specialist/Support Engineer (entry level)

WeBuyAnyCar -
Manchester

Quick apply

Job details

1 day ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Incident documentation
Internal department liaison
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

About The Role

The Role

As a Support Engineer / Product Specialist, you will play a key role in supporting our internal systems and ensuring a seamless experience for colleagues across the business. You’ll act as the bridge between users and technology—troubleshooting issues, improving processes, and contributing to product enhancements.

This is an ideal opportunity for someone starting their career in IT, support, or product operations.

Key Responsibilities

Develop a strong understanding of our internal systems and bespoke products, including features, functionality, and business impact.
Act as a subject matter expert for our Retail Purchasing system, supporting teams such as Finance, Marketing, Transport, Customer Support, and Retail.
Provide first and second-line support via phone, email, and face-to-face queries.
Log, manage, and resolve incidents and service requests using our IT Service Management (ITSM) system.
Troubleshoot technical issues, perform diagnostics, and aim to achieve a high first-time fix rate (target ~80%).
Escalate complex or unresolved issues to third-line support where necessary, ensuring clear documentation and handover.
Work in line with ITIL best practices, ensuring tickets are handled efficiently and consistently.
Collaborate with Product and Development teams by sharing feedback on system performance, user experience, and improvement opportunities.
Maintain accurate records of issues, resolutions, and system changes.

What You’ll Bring

Problem-Solving Skills: Ability to investigate issues, identify root causes, and implement effective solutions.
Customer-Focused Mindset: Friendly, patient, and empathetic approach when supporting users of varying technical ability.
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment.
Attention to Detail: Ability to document issues clearly and follow processes accurately.
Time Management: Capable of prioritising tasks, managing workload, and meeting deadlines.
Communication Skills: Clear and professional communication, both written and verbal.
Team Player: Comfortable working collaboratively across multiple departments.

Nice to Have (Not Essential)

Basic understanding of IT support concepts (e.g., networks, hardware, software troubleshooting)
Familiarity with ticketing systems or ITIL practices
Interest in technology, systems, or product development

What We Offer

Full training and structured onboarding
Ongoing learning and development opportunities
Clear career progression pathways within IT, Product, or Engineering
A fast-paced, supportive, and collaborative working environment
Opportunity to make a real impact in a rapidly growing business

Additional Expectations

Maintain professionalism and confidentiality at all times
Develop a strong understanding of the wider business and how systems support operations
Be flexible and willing to take on additional responsibilities as required

About Us

We’re webuyanycar.com, the UK’s leading car-buying service, with over 500 branches nationwide and growing fast. Behind the scenes, our teams and technology keep everything running smoothly—and that’s where you come in. If you’re keen to learn, enjoy helping others, and want to be part of a supportive, fast-moving environment, you’ll fit right in.

Quick apply

Refine Your Search

business support engineer jobs in manchester, eng

Product Specialist/Support Engineer (entry level)

EUC Engineer

Operations Administrator

Business Development Manager (BDM)

Continuous Improvement Engineer

Operations Manager

Studio Operations Manager

Service Desk Manager

Installations Engineer

Global Safety Manager

End User Support Engineer I

Support Services Administrator

Service Co-ordinator

Bids and Submission Coordinator

Product Support Engineer

Facilities Concierge

Customer Service Advisor

Operations Support Engineer

Senior IT Support Specialist / Project Engineer MSP

Data Analyst

I want to receive the latest job alerts for business support engineer in manchester, eng

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