Call operator Work, Jobs in Manchester, Eng (with Salaries)

Switchboard Operator
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
- Customer service
- Communication skills
1d
Data Centre Operator
Computacenter —Manchester
- 12 hour shift
- Customer service
- IT
- Time management
6d
Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Donor Care Operator
Action For Humanity —Salford
- £13.45 an hour
- Part-time
- Sales
- Customer service
- English
- Free parking
Quick apply
Sales Assistant – IT Hardware & Trade Sales
XUM Enterprise Ltd - Trafford Park —Manchester
- £27,500 - £34,000 a year
- Full-time
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
System Analyst
ZIGUP —Huddersfield
- £35,000 - £42,000 a year
- Hybrid work
- Agile
- Communication skills
- Annual leave
- Employee discount
Quick apply
Driver Training Team Leader
Northern Trains —Manchester
- £74,927 a year
- Full-time
- Continuous improvement
- IT
- Business
- Employee assistance programme
- Employee discount
8d
Trainee Press Operator
Taskmaster Resources LTD —Nelson
- £13.05 - £13.80 an hour
- Call to connect
- Welding
- In-person
- Mechanical knowledge
- Paid training
Quick apply
9d
Ground Operator
ISS Facility Services —Tyldesley
- £13.95 an hour
- Monday to Friday
- Customer service
- Maintenance
- Communication skills
Telehandler Operator
FFW Site Services Ltd —Huddersfield
- £20 an hour
- Temporary
- In-person
- Commercial driving
- Mechanical knowledge
- Free parking
Quick apply
1d
Site Service Engineer (Manchester Airport)
Leidos —Manchester Airport
- £34,800 - £43,500 a year
- Weekend availability
- Customer service
- Military
- Driving
- Annual leave
13d
Senior Social Media Exec (Manchester)
The Good Influence —Manchester
- £30,000 - £33,500 a year
- Hybrid work
- Flexible schedule
- Sick pay
7d
Sea Ocean/Air Freight Forwarder Operator with Inside Sales
LGL WORLDWIDE LOGISTICS —Blackburn
- £25,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
10d
Maintenance Operative
Downing.com —Manchester
- Overtime
- Customer service
- Maintenance
- English
Quick apply
CCTV & Access Control Engineer
Hybrid Asset Solutions Ltd —Pendlebury
- £39,000 - £43,500 a year
- Full-time
- Programmable logic controllers
- Communication skills
- Free parking
- Referral programme
Quick apply
Field Service Engineer – Stockport
Inspired Gaming Group —Stockport
- Weekend availability
- Communication skills
- Annual leave
- Life insurance
2d
Mobile Caretaker
ISS Facility Services —Leigh
- £13.95 an hour
- Monday to Friday
- Customer service
- Maintenance
- Travel
6d
Network Engineer
Manchester Airport —Manchester
- Full-time
- Hybrid work
- Computer networking
- Free parking
- Employee discount
Caretaker
Downing.com —Hulme
- Overtime
- Customer service
- English
- Plumbing
Quick apply
Inside Sales Representative
Gunn JCB —Altrincham
- Full-time
- Sales
Quick apply

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Switchboard Operator

The Christie NHS Foundation Trust -
Manchester

Apply Now

Job details

Part-time
£25,272 a year
1 day ago

Qualifications

Customer service
Communication skills

Full job description

The Switch Board Operator will provide professional service and operate within the values and standards of the trust.

Respond to calls that can be distressing from patients, visitors, staff and other callers in a professional and prompt manner, ensuring that the trust values are maintained.

Applicants should be Enthusiastic, Smart, Flexible, Reliable, decisive, show initiative in all situations and have excellent Customer Service skills and Communication skills.

Mon–Fri including bank holidays - 1600 – 2000

The Christie is an international leader in cancer research and development and the largest cancer treatment centre of its kind in Europe.

The Facilities division has a 20hr vacancy for a band 2 Switch Board Operator role within the Switchboard department. All work will be supported by risk assessments.

The Switch Board Operator will provide professional service and operate within the values and standards of the trust.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

1. Use of IT equipment and switchboard systems.

2. Use of IT systems and intranet to find relevant information relating to patient, staff, and visitor requests.

3. Use of IT programmes to enter on-call details and to maintain contact lists up to date.

4. Answer all calls internal and external in a polite, calm, professional manner being able to deal with emotionally distressed patients and visitors in a sensitive and non-confrontational manner, prioritising calls as per operating procedure.

5. Respond to emergency calls in a calm professional manner, following all procedures and training.

6. Carry out daily emergency call test daily and record as procedure and training.

7. Generate electronic emergency notifications (often called ‘crash calls’) in a clear and confident manner, ensuring accuracy at all times.

8. Operate internal messaging system (currently Allocate Alertive) – In accordance with procedures and training.

9. Maintain out of hours on-call lists – liaison with clinical colleagues to ensure details held are correct.

10. Prepare night out of hours on-call lists and ensure correct information is handed over to evening staff.

a. Escalate all switchboard issues immediately to various colleagues, including Digital Services, Duty Manager, Operational Services Manager, Deputy Operational Services Manager.

11. Ensure patient confidentiality to be maintained at all times as per Trust policy.

12. Take part in trust Performance Development Review process.

13. Ensure individual training is kept up to date.

14. Demonstrates knowledge and application of the Trust’s value and behaviours.

Undertake any other duties or responsibilities as required and deemed reasonable by the Operational Services Manager.

This job description is not a complete list of duties but is intended to give a general indication of the range of work undertaken. It will vary over time as demands and priorities within the NHS change. Significant changes in the range of work undertaken will be made only after discussion with the post holder.

Apply Now

Refine Your Search

call operator jobs in manchester, eng

Switchboard Operator

Data Centre Operator

Rapid Response Customer Service Representative

Donor Care Operator

Sales Assistant – IT Hardware & Trade Sales

System Analyst

Driver Training Team Leader

Trainee Press Operator

Ground Operator

Telehandler Operator

Site Service Engineer (Manchester Airport)

Senior Social Media Exec (Manchester)

Sea Ocean/Air Freight Forwarder Operator with Inside Sales

Maintenance Operative

CCTV & Access Control Engineer

Field Service Engineer – Stockport

Mobile Caretaker

Network Engineer

Caretaker

Inside Sales Representative

I want to receive the latest job alerts for call operator in manchester, eng

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