dynamics crm Work, Jobs in manchester, eng (with Salaries)

Head of CRM
Grace Media —Manchester
- £50 an hour
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Machine learning
Quick apply
2d
Data Marketing and Analytics Officer
The University of Manchester —Manchester
- £46,049 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
7d
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Salesforce Administrator
SEFE Securing Energy for Europe GmbH —Manchester
- Hybrid work
- Salesforce
CRM Technical Build Executive
Pets at Home —Cheadle
- Full-time
- Hybrid work
- Communication skills
- Marketing
- HTML
14d
CRM & AI Systems Specialist
Gordon Hoffman Solicitors —Salford
- From £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Azure
- SQL
Quick apply
7d
Business Development Manager - Microsoft Dynamics 365 Business Central
ANS Group Limited —Manchester
- Full-time
- Sales
- ERP systems
Brand Ambassador
Service Innovation Group UK —Manchester
- £28,814 a year
- Full-time
- Merchandising
- Time management
- Annual leave
- Employee assistance programme
10d
Commercial Account Manager (Innovation & Civic Partnerships) - Unit M
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Marketing
- Master's degree
- Business development
- Annual leave
- Employee discount
14d
Field Clinical Specialist, CRM (North West England)
Boston Scientific —Bolton
- Travel
- Communication skills
Senior Specialist, Ops Transformation Support
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Analysis skills
- Communication skills
14d
Specialist - Manchester (Trafford Centre)
Hugo Boss —Manchester
- Communication skills
2d
New Car Sales Consultant
VIP Gateway —Salford Quays
- £28,500 - £80,000 a year
- Full-time
- Sales
- In-person
- Negotiation
- Gym membership
- Referral programme
Quick apply
Leasing / Lettings Associate
Ascend Properties —Sale
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Bid Manager
Perch Group —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Financial services
- Health & wellbeing programme
- Sick pay
Quick apply
3d
Strategic Account Manager , Strategic Account Services
Amazon EU SARL (UK Branch) —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Revenue Operations Analyst
beqom —Manchester
- Full-time
- Remote
- Microsoft Excel
- Sales
Quick apply
Mobility Sales Coordinator
VSTMobility —Manchester
- £155,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Annual leave
- Life insurance
Quick apply
13d
Business Analyst: Salesforce and Sales Tools
Worldpay (UK) Limited —Manchester
- Microsoft Outlook
- Sales
- Salesforce
- Employee assistance programme
Quick apply
Business Development Executive
Add People —Altrincham
- £30,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
7d

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dynamics crm jobs near manchester, eng

Head of CRM

Grace Media -
Manchester

Quick apply

Job details

Full-time
£50 an hour
2 days ago

Qualifications

Email marketing
Analysis skills
Presentation skills
Machine learning
Customer support
AI
Leadership
Communication skills

Full job description

Grace Media is an innovative and exciting gaming operator, and we are looking for a vibrant CRM Specialist looking to take the next step in their career! Come and join the team in our Manchester Office, based in Ancoats.

As Head of CRM, you will own the full customer lifecycle across both casino and sportsbook products from acquisition through to retention, reactivation, and responsible engagement. You will manage and develop the CRM department, driving optimisation of player retention, promotions, and communications across all channels.

You will be a key strategic voice in the business, working cross-functionally with Product, Analytics, and Customer Support to ensure we deliver the best possible player experience and maximise lifetime value, all within a compliant and responsible gambling framework.

The ideal candidate will combine deep iGaming CRM expertise with a modern, data driven approach, be comfortable with AI-assisted personalisation, predictive segmentation, and continuous testing. As well as a genuine commitment to safer gambling principles.

Responsibilities

Strategy & Execution

Design and execute a full CRM flow to maximise life time expectancy and player value across both casino and sportsbook products. Segmenting the database to control promo spend and increase ROI as well as increasing product cross sell within the rules and regulations of the UKGC. Ensuring at all times that all player communications and on site messaging is compliance and following all best practices.

The focus of this role will be UK targeted with a view to expand into international and other regulated territories in the future

AI, Personalisation & Innovation

Champion the use of AI-driven tools and automation to deliver personalised, dynamic customer journeys at scale. Additionally harnessing AI to automate and improve all areas of the role including reporting, on site design and player messaging.

Collaberate with other departments, including Product, Analytics and Customer Support to ensure that the product being delivered by the company is the best in field and is moving forwards to continue to drive gameplay on the network.

Team Leadership & Collaboration

Lead, mentor and scale the CRM team to perform at their highest ability as well as nurture the team to grow and develop into the next generation of leaders within the department.

Liaise with third party providers to ensure that products that we are receiving are up to date and the best that these third parties have to offer. To keep the department at the forefront of technology and what is available on the market and help drive such possibilities internally.

Analytics & ROI

Monitor and report on key metrics including ARPU, churn rate, ROI, and bonus cost percentages etc. Run continuous testing frameworks for subject lines, creative assets, incentives, and send times.

Experience and Skills

Proven experience in a CRM role within iGaming, with a proven track record across both casino and sportsbook
Demonstrable experience using AI-powered personalisation, predictive segmentation, or machine learning within CRM workflows.
Strong working knowledge of UKGC regulations and responsible gambling requirements as they relate to CRM and player communications
Experience with CRM and email marketing platforms (specific stack TBC — details to follow)
Excellent analytical skills with proficiency in data tools; comfortable working with large datasets to drive decisions
Solid understanding of player retention strategies, bonus mechanics, and lifecycle marketing
Proven experience planning and executing promotional and marketing campaigns across multiple channels
Strong communicator with experience presenting strategy and performance to senior stakeholders
Confident leading and developing a team, with experience delegating, coaching, and managing to KPIs

Quick apply

Refine Your Search

dynamics crm jobs in manchester, eng

Head of CRM

Data Marketing and Analytics Officer

Customer Success Manager

Salesforce Administrator

CRM Technical Build Executive

CRM & AI Systems Specialist

Business Development Manager - Microsoft Dynamics 365 Business Central

Brand Ambassador

Commercial Account Manager (Innovation & Civic Partnerships) - Unit M

Field Clinical Specialist, CRM (North West England)

Senior Specialist, Ops Transformation Support

Specialist - Manchester (Trafford Centre)

New Car Sales Consultant

Leasing / Lettings Associate

Bid Manager

Strategic Account Manager , Strategic Account Services

Revenue Operations Analyst

Mobility Sales Coordinator

Business Analyst: Salesforce and Sales Tools

Business Development Executive

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