Global customer reference manager Work, Jobs in Manchester, Eng (with Salaries)

Customer Success Manager - UK - M/F/D
AB Tasty —Manchester
- Full-time
- Hybrid work
- English
- Travel
- In-person
Quick apply
HR Shared Services Assistant
dnata —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Referral programme
2d
Part-time Customer Service Manager
International Workplace Group plc —Bolton
- Up to £19,000 a year
- Part-time
- Customer service
- In-person
- Restaurant
Regional Facilities Manager - North
CBRE —Manchester
- Full-time
- Customer service
- Organisational skills
- IT
HR Shared Services Assistant - Maternity Cover
dnata —Manchester
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Referral programme
2d
Opportunity Development Manager
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
7d
Internal sales
Rhenus SE & Co. KG —Manchester
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee assistance programme
Customer Service Administrator
Oxalis Logistics UK —Huddersfield
- Up to £27,100 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
Underwriter Level 1 - Construction Liability
Munich Re Specialty - Global Markets —Manchester
- Full-time
- Hybrid work
- Customer service
- Communication skills
14d
Installations Supervisor - Manchester
Rhenus SE & Co. KG —Manchester
- Weekend availability
- Management
- Communication skills
- Mechanical knowledge
- Free parking
- Employee assistance programme
8d
Receptionist
NAB-Jones Lang LaSalle Services —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Solution Architect - Global High Tech
Ecolab Inc. —Northwich
- Full-time
- Sales
- Engineering
- Master's degree
Sales Support Administrator
NECSWS —Alderley Edge
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
Quick apply
23h
Dior Ambassador
Parfums Christian Dior —Manchester
- Part-time
- In-person
- Communication skills
Information Manager
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- Machine learning
- Agile
- Leadership
Underwriter Level 3 (Cyber)
Munich Re Specialty - Global Markets —Manchester
- Full-time
- Hybrid work
- Customer service
- Communication skills
Employment Advisor
Get Set UK 1 —Widnes
- £26,500 - £29,000 a year
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Project Manager
Thales —Cheadle
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Business Manager
Get Set UK 1 —Burnley
- £35,000 - £38,000 a year
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
7d
Store Manager - Bury (Full-Time, 12-Month Fixed-Term Contract)
Pandora Jewelry —Bury
- Full-time
- Sales
- Merchandising
- Employee discount

I want to receive the latest job alerts for global customer reference manager in manchester, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Success Manager - UK - M/F/D

AB Tasty -
Manchester

Quick apply

Job details

Permanent | Full-time

Qualifications

Jira
Trello
English
Confluence
Conversion optimisation
AI
Communication skills

Full job description

WHO WE ARE

Ready to shape the future of digital optimization as part of a global leader in AI-powered experience solutions?

AB Tasty recently joined forces with VWO to create one of the most comprehensive and innovative digital experimentation and experience optimization platforms in the market. Together, we empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer journey.

Since 2009, AB Tasty has partnered with 1000+ global brands including Kering, McDonald’s, Ulta Beauty, L’Oréal, Disneyland Paris, and LVMH. With a strong international presence across Europe, North America, and APAC, and a global team of 400+ talents across the AB Tasty and VWO ecosystem, we are building the future of digital optimization - powered by AI, experimentation, personalization, and data.

Our mission is simple: help brands grow by creating meaningful user experiences that drive business performance.

Joining us means stepping into a dynamic, international environment where innovation, ownership, and impact are not buzzwords- but daily realities.

Our culture is driven by strong values:

We bring client satisfaction
We are impactful
We go above and beyond
We live one team, one dream

At AB Tasty, it’s not just about delivering powerful technology. It’s about building an ambitious, collaborative organization where people grow, challenge the status quo, and shape what’s next.

Learn more about AB Tasty and our teams:

About Us
Your Journey with Us
AB Tasty on Welcome to the Jungle

THE TEAM

Join our dynamic UK team in Manchester, where you'll collaborate with Sales, Partner and Marketing Teams. As a Customer Success Manager, you will play a critical role in driving customer satisfaction, retention, and growth by fostering strong relationships and ensuring customers maximise the value of our solutions.

You will act as a strategic advisor, guiding key accounts through their journey, helping them achieve their business goals.

Collaboration tools: Churn Zero, Trello, Slack, Jira, Confluence, and more
Travel: occasional travel to client sites or team-building events

WHAT YOU'LL DO

Own and nurture a portfolio of commercial customers, ensuring long-term success
Act as the main point of contact, providing strategic guidance and data-driven recommendations on long-term testing and personalisation optimisation strategies
Collaborate with Key Account Managers to conduct regular business reviews (QBRs) to demonstrate ROI and drive account expansion
Proactively identify churn risks and implement strategies to improve retention
Maintain a high level of customer engagement and satisfaction with a focus on customer-led strategy
Provide technical consulting on tests and personalisation and assist set-up and learning with the AB Tasty solution
Analyse and identify new areas for optimisation following data analysis
Help provide customer references and case studies; actively provide constructive feedback to the product team to improve AB Tasty products
Work closely with agencies and partners supporting shared customers, ensuring alignment on strategy, execution, and value delivery

WHAT YOU'LL BRING

At least 3 years work of experience in a related field in Customer Success
Customer-focused, organised with a proactive mindset
Fluent in English, with excellent verbal and written communication skills
Analytical thinker who can translate complex data into profitable marketing plans
Interest in UX, e-commerce, analytics or CRO
Desirable: experience working with digital agencies, technology partners, or channel ecosystems in a customer-facing role
Willingness and ability to travel as needed to meet clients on-site, particularly in Manchester and Ireland
Strong soft skills: energetic, enthusiastic, self-motivated, open-minded

If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application!

WHY YOU'LL LOVE IT HERE

Make a real impact: directly influence our success and be a player in the company's growth
Ownership & autonomy: we believe in trust - no micromanagement, just the freedom to excel and take charge of your own journey
International culture: collaborate with a diverse, global team across 8 countries
Accelerate your career: we offer vast opportunities for professional development, education, and upward mobility
Flexible work: enjoy a balanced work schedule, with up to 3 days of remote work per week
Various perks: enjoy various benefits: health insurance, additional days off, and support for remote working expenses

INTERVIEW PROCESS

Discovery interview with Nataliia, Talent Acquisition Specialist
Hiring Manager interview with Scarlett, CSM Team Leader
Case study with the hiring manager
30-minute meeting with Celine, VP Clients and a cultural team-fit interview with some of the UK office members

DETAILS

Contract: permanent full-time
Location: Manchester
Work policy: hybrid

Quick apply

Refine Your Search

global customer reference manager jobs in manchester, eng

Customer Success Manager - UK - M/F/D

HR Shared Services Assistant

Part-time Customer Service Manager

Regional Facilities Manager - North

HR Shared Services Assistant - Maternity Cover

Opportunity Development Manager

Internal sales

Customer Service Administrator

Underwriter Level 1 - Construction Liability

Installations Supervisor - Manchester

Receptionist

Solution Architect - Global High Tech

Sales Support Administrator

Dior Ambassador

Information Manager

Underwriter Level 3 (Cyber)

Employment Advisor

Senior Project Manager

Business Manager

Store Manager - Bury (Full-Time, 12-Month Fixed-Term Contract)

I want to receive the latest job alerts for global customer reference manager in manchester, eng

Related Searches

Explore jobs in more locations

WHO WE ARE

THE TEAM

WHAT YOU'LL DO

WHAT YOU'LL BRING

WHY YOU'LL LOVE IT HERE

INTERVIEW PROCESS

DETAILS

Jobseeker tools

Employer Tools

Browse

Stay Connected