Helpdesk engineer Work, Jobs in Manchester, Eng (with Salaries)

Data Center Engineer
Datum Datacentres Ltd —Manchester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Life insurance
- Sick pay
Quick apply
3d
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Asset Administrator
Change Housing —Salford
- £28,275 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
1d
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
16h
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Permit Officer
OCS Group —Manchester
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Maintenance
Quick apply
Client Services Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
3d
Customer Help Desk Advisor
JLA —Sowerby Bridge
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
3d
Level 4 Network Engineer Apprentice
Primary Goal —Glossop
- Full-time
- Computer networking
- IT
- School
- Employee assistance programme
- Employee discount
Quick apply
13d
Operations Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
3d
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
3d
Helpdesk Administrator
Mitie —Buxton
- £23,874.96 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Helpdesk Coordinator
Equans —Winsford
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
6d
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Windows
- Free parking
Quick apply
Service and Operations Coordinator
Canning Generator Solutions —Widnes
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Free parking
Quick apply
Planning & Scheduling Administrator
ISS Facility Services —Manchester
- Communication skills
- Time management
Quick apply
Service Delivery Controller
Bellrock Property and Facilities Management —Oldham
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
Mobile Technical Operative - Mechanical
Equans —Manchester
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
FM Electrical Engineer
CubicWorks —Salford
- Customer service
- Organisational skills
- Communication skills
- Referral programme
Quick apply

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helpdesk engineer jobs near manchester, eng

Data Center Engineer

Datum Datacentres Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
3 days ago

Benefits

Discounted or free food
Company pension
Company events
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Data centre experience
Microsoft Excel
Software deployment
Ticket management
English
Microsoft Office
SharePoint
IT
Communication skills
Help desk

Full job description

Company Summary

Datum Datacentres (www.datum.co.uk) has been delivering service-enhanced, carrier neutral colocation services from its high quality Manchester and London-edge data centres since 2012. Our data centres are trusted as a secure environment for our clients’ business-critical IT systems, which we safeguard from downtime.

Our Manchester Data Centres are based in South Manchester and include a brand new 50,000sft data centre, known as MCR2.

We have a track record of supporting our client and delivering a resilient platform for their digital transformation projects. We are trusted by an impressive and growing client list of organisations from SMB to silicon valley, serving vertical markets from finance and insurance through IT security services, defence, and engineering.

Job Overview
We are seeking a skilled and motivated client facing Data Centre Engineer to join our dynamic team, working within our South Manchester campus.

The ideal candidate will be responsible for supporting our clients day-to-day as a key member of the data centre operations team, managing tickets via our helpdesk system, monitoring and helping to maintain our data centres’ security, performance, infrastructure and operational effectiveness, working with key technical and mechanical suppliers, escalating issues to ensure high availability and installing racks, servers and telecommunications infrastructure to meet client requirements.

This role requires an good all-round understanding of IT and technical infrastructure, networking, structured cabling and general technology trends. An interest in data centre technologies such as UPS, generators, power systems and cooling technologies is advantageous.

Duties include - but are not limited to:

Day to day assistance with the management of the data centre environment in line with good practice and company policy.
Monitoring and managing our data centre BMS systems (on site and remotely) and responding to alerts and incidents in a timely manner.
Monitoring and proactively managing requests for change and incident/issue tickets within the engineering service desk call queue, along with telephone and email requests.
Installing server racking, equipment and structured cabling, as required, to support client deployment and ongoing operations.
Implementing solutions for new clients and providing a high quality, responsive, technical remote hands service to live clients in response to inbound requests (and in line with contractual SLAs).
Installing cross connect cables and understanding client-defined patching plans.
Collecting deliveries, unloading pallets, transporting items for clients, maintaining client delivery inventory lists, and performing general data centre logistics tasks
Any related ad hoc data centre tasks

The Applicant

This role is client-facing, so applicants should be personable, positive, friendly and highly organised. Applicants should have excellent written and verbal communication skills, and be comfortable communicating with a varied client base both face to face and virtually.

Internal progression within the company is encouraged throughout the organisation, so an ambitious person with the following skills will be well suited to the role;

Experience in working within a data centre environment with an understanding of the systems and infrastructure generally found within it.
Experience of working with helpdesk systems and client ticket management.
Strong understanding of data centre/server cabling and an in-depth knowledge of hardware concepts and physical component installations.
Well-motivated, tenacious and very keen to learn and develop.
Demonstrable experience in delivering high-quality client-centric service.
Proficient IT skills and proficiency in MS Suite, particularly Word ,Excel and Sharepoint.
A positive attitude, with the ability to contribute to a constructive and enjoyable team culture and workplace.

Advantageous Skills

Good understanding of data centre operations practices.
Experience of structured cabling planning & deployment
Experience of working with data centre technical administration, such as BMS systems and toolsets.
A good understanding of server technologies and applications.
A good understanding of networking, switching and routing.
Proven knowledge of electrical power and IT cabling systems/standards.
Exposure to data centre cooling and power SLAs.

Additional requirements

The successful applicant will be required to go through our high-level security vetting process prior to any employment agreement.
Applicants should live within 30 minutes of MCR1&2 and must be available to participate in a one in three weekly on-call Rota.
This role is 100% site based.

Benefits

Bonus scheme based on objective achievement
Company events
Company pension
Life insurance
On-site parking
Private medical insurance
Income protection insurance
Sick pay

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Manchester M22 5QZ: reliably commute or plan to relocate before starting work (required)

Application question(s):

Willing to apply for BPSS at company expense
Willing to apply for security clearance

Experience:

Data centre: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk engineer jobs in manchester, eng

Data Center Engineer

1st Line Support Engineer

Asset Administrator

IT Engineer Degree Apprentice

Service Desk Manager

Permit Officer

Client Services Coordinator

Customer Help Desk Advisor

Service Coordinator

Level 4 Network Engineer Apprentice

Operations Coordinator

Customer Service Coordinator

Helpdesk Administrator

Helpdesk Coordinator

IT Field Service Engineer - Hope Works & South

Service and Operations Coordinator

Planning & Scheduling Administrator

Service Delivery Controller

Mobile Technical Operative - Mechanical

FM Electrical Engineer

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