Hotel & accommodations guest services staff Work, Jobs in Manchester, Eng (with Salaries)

Guest Services Assistant
Holiday Inn Express Manchester City Centre —Manchester
- Part-time
- Hospitality
- Customer service
- English
- Annual leave
- Referral programme
Quick apply
9d
Host
Roomzzz —Manchester
- £12.75 an hour
- 12 hour shift
- Hotel experience
- Employee discount
Hotel Team Member - Part Time
Travelodge —Manchester
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
13d
Hotel Team Member
Travelodge —Manchester
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
11d
Hotel Receptionist
Crowne Plaza Manchester —Manchester
- £13.44 an hour
- Overtime
- Bilingual
- Hospitality
- Hotel
- Store discount
- Health & wellbeing programme
Quick apply
5d
Casual Guest Service Agent
B&B Hotels —Manchester
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
Quick apply
6d
Day Concierge
Select Estates —Manchester
- £13.75 an hour
- Part-time
- Hospitality
- Microsoft Excel
- Customer service
- Employee discount
Quick apply
13d
Casual Receptionist
Holiday Inn Manchester City —Manchester
- Part-time
- Hotel
- Front desk
- Hotel experience
Reception Team Member
Travelodge —Salford
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
8d
Hotel Receptionist
Hotel Football —Manchester
- £13.30 an hour
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
14d
Ground Floor Team Member
Premier Inn —Manchester
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
4d
General Assistant
Stay Inn Hotel —Manchester
- Full-time
- Bar
- No experience needed
- Hotel
Night Reception Team Member
Travelodge —Salford
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
8d
Guest Services Assistant
Valor Hospitality —Manchester
- £13.07 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
3d
Guest Service Manager
Hampton by Hilton Manchester Northern Quarter —Manchester
- Part-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Casual Receptionist
Millennium Hotel and Resorts UK —Salford
- £12.21 an hour
- Weekend availability
- Customer service
- Hotel
- Hotel experience
- Free parking
- Referral programme
Quick apply
11d
Nights Team Member
Premier Inn —Manchester
- Up to £13.66 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
4d
Receptionist
Hotel Indigo Manchester —Salford
- £12.71 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Front of House Receptionist
THG Ingenuity —Manchester
- Hospitality
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
13d
Receptionist
Dalata —Manchester
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
13d

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Guest Services Assistant

Holiday Inn Express Manchester City Centre -
Manchester

Quick apply

Job details

Part-time
9 days ago

Benefits

Cycle to work scheme
Annual leave
Transport links
Referral programme

Qualifications

Hospitality
Customer service
English
Guest services

Full job description

Job Ref: HEA3165

Branch: Holiday Inn Express Manchester City Centre

Location: Express by Holiday Inn - City Centre Manchester, Manchester

Salary/Benefits: Retention bonus and other benefits

Contract type: Permanent

Hours: Part Time

Shift pattern: 6am to 1pm/weekend/15:00 to 23:00

Hours per week: 0

Posted date: 26/06/2026

Closing date: 07/08/2026

When guests enter one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Assistant, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that makes our guests feel at home in any location.

Your day-to-day

Be the warm welcome that kicks off a memorable guest experience
Encourage guests to partake in our loyalty program
Take and manage guest bookings, and up-selling opportunities and tell them about ways to improve their stay
Handle cash and credit transactions
Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes
Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
Take pride in your appearance and place as a brand ambassador
Always know what events and activities are on the day’s schedule
Jump into other ad-hoc duties when your colleagues need your help

What we need from you

Excellent customer service skills
Hospitality experience preferred
Must speak fluent English

Why you should apply

Exclusive access to the employee recognition reward scheme - Heeton Rewards
Service-based annual leave (increasing up to a maximum of 5 extra days)
Employee Friends/Family discounted rates at Heeton-operated hotels and IHG employee travel Programme
Referral scheme
Life Assurance, Income Protection andEmployee Assistance schemes
Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more
Heeton is an expanding company which offers excellent career, training and development opportunities
Fantastic career potential with one of the UK's fast-growing hotel operators
Retention bonus on completion of 3 and 6-month service

A convenient central Manchester hotel with excellent transport links is a short walk from Manchester city centre. The M60 and M62 motorways are both close by, and Manchester Airport is only 10 miles away. Nearby Manchester Piccadilly station has direct trains to London.

In line with the requirements of the Asylum Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

The Holiday Inn Express® Manchester CC - Oxford Road hotel is a short walk from Manchester city centre. Manchester Airport is only 10 miles away. Nearby Manchester Piccadilly station has direct trains to London. While you’re here, catch Premier League action at Old Trafford or the Etihad Stadium, and shop for bargains at the Manchester Arndale and the Trafford Centre.

147 Rooms
Air-conditioned bedrooms
Connecting suites for families
A spacious lobby for informal meetings
Comfortable bedrooms have flat-screen TVs and blackout curtains to help you sleep.

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in manchester, eng

Guest Services Assistant

Host

Hotel Team Member - Part Time

Hotel Team Member

Hotel Receptionist

Casual Guest Service Agent

Day Concierge

Casual Receptionist

Reception Team Member

Hotel Receptionist

Ground Floor Team Member

General Assistant

Night Reception Team Member

Guest Services Assistant

Guest Service Manager

Casual Receptionist

Nights Team Member

Receptionist

Front of House Receptionist

Receptionist

I want to receive the latest job alerts for hotel & accommodations guest services staff in manchester, eng

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