Insurance agent Work, Jobs in Manchester, Eng (with Salaries)

Customer Service Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Manchester
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Support Executive
Thirdfort —Manchester
- From £27,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- AI
- Health & wellbeing programme
- Work from home
Quick apply
5d
Collections Support Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
EU Export Operator
SEKO Logistics —Manchester
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
10d
Executive Assistant – Store Operations
Ready Steady Store Ltd —Manchester
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- QuickBooks
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Field Representative - 3 Month Fixed Term Contract
Resolvecall —Manchester
- £26,689.78 a year
- Full-time
- Data entry
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Experienced Life Insurance Advisor - Office Based
Essential Insurance —Sale
- £35,000 - £75,000 a year
- Part-time
- Customer service
- In-person
- Negotiation
- Free parking
- Profit sharing
Quick apply
5d
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Employee assistance programme
- Employee discount
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Macclesfield
- £3,800 a month
- Full-time
Quick apply
Field Interviewer - Oldham
the National Centre for Social Research —Oldham
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Field Interviewer - Stockport
the National Centre for Social Research —Stockport
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Customer Service Agent (Italian Speaking) - Inbound B2B
Deliveroo —Manchester
- £27,700 a year
- Weekend availability
- CRM software
- Communication skills
- Life insurance
Duty Office Executive
Travel Counsellors —Manchester
- 12 hour shift
- Hybrid work
- Maths
- Communication skills
- Resort
Quick apply
Corporate Recovery Administrator/Senior Administrator
Xeinadin —Manchester
- Mentoring
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
Field Interviewer - Bolton
the National Centre for Social Research —Bolton
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Graduate Surveyor / Surveyor / Senior Surveyor - Building Consultancy - Manchester
Lambert Smith Hampton Ltd —Manchester
- Full-time
- Hybrid work
- Hotel
- Business development
- Project management
Presales Solutions Consultant
Godel Technologies —Manchester
- From £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- English
- Travel
- Work from home
- Gym membership
Quick apply
2d
Field Interviewer - Warrington
the National Centre for Social Research —Warrington
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Conveyancing Assistant
Mallory Pryce —Denton
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply

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Customer Service Agent

JaJa Finance Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£29,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Complaint handling
Technical support
Quality assurance
Financial services
Customer interaction
Communication skills
Time management

Full job description

️ Customer Service Agent

Hybrid, 2 days per week in office

Manchester, XYZ Building 2, Floor 1, Suite 5, Hardman Boulevard, M3 3AQ

Operations

Full Time

£29,000

Who we are

Jaja is a UK‑based consumer finance business with a simple mission: to empower customers to buy, borrow and build using smart tech, strong data, and clear design. We launched our digital credit card in 2018 and we’re continuing to grow, with new products and experiences in the pipeline. Our goal is to strip out unnecessary complexity and give people more control over their money — or as we put it, Make Simple. Our values guide how we work: Care Deeply. Adapt & Thrive. Challenge Everything. Go For It. Own It. Make It Simple. We’re scaling quickly, and there’s a lot of exciting change happening across the business.

Customer Experience Agent

You will join a dynamic team of Customer Experience Agents, supporting customers over the telephone in our multi-channel contact centre. By fostering a culture of continuous learning and adaptability, we empower our agents to provide exceptional support, no matter the platform. If you’re passionate about delivering outstanding customer experiences and thrive in a dynamic environment, we want you on our team! High levels of customer engagement are required so you will need excellent communication skills, making use of various methods of communication available to manage this throughout every interaction. In accordance with process, you will need to work to agreed SLA’s and work with your Team Manager to make recommendations to improve processes.

What’s the opportunity?
You will work in a dynamic, fast paced environment, working with a passionate set of colleagues who excel at delivery you will have a varied and interesting role that is not constrained by the status quo.

Key Accountabilities:

Handling Customer Inquiries: Efficiently manage incoming calls resolving customer inquiries and provide accurate information about our products and services.
Supporting Customers: Identify solutions and explain alternative channels to enable customers to self-serve.
Resolving Issues: Quickly address customer problems, complaints, and queries at the first point of contact, ensuring a positive customer experience.
Providing Technical Support: Offer technical support and troubleshooting assistance regarding our products or services.
Customer Relationship Management: Maintain and update customer records in the database, ensuring accurate documentation of interactions.
Effective Communication: Communicate clearly and effectively with customers to understand their needs and provide appropriate solutions.
Collaboration: Work with team members and other departments to escalate complex issues and improve service delivery.
Continuous Improvement: Gather and share customer feedback to help improve products, services, and processes.
Adhering to Policies: Follow company policies and regulatory guidelines to ensure compliance and maintain high quality assurance and service standards.

Essential skills and Experience

Proven Call Centre Experience: Demonstrated success in dynamic call centre environments.
Financial Services Expertise: Solid background in the financial services sector.
Exceptional verbal Communication Skills – Empathetic, a good listener, ability to handle calls with vulnerable customers

Adaptability: Thrives in fast-paced, ever-changing environments.

Organizational Mastery: Strong organizational and time-management skills.

Customer Journey Insight: Comprehensive experience across the entire customer journey

What's in it for you?

The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever
Competitive salary
Pension contributions, including Salary Exchange facility
Annual bonus potential
Private medical cover
25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
Your birthday off each year as an additional day's leave
4x life insurance cover
Option to join our company health insurance programme, provided by Vitality
Access to our confidential Employee assistance programme

We're committed to creating an inclusive workplace where everyone feels valued, respected, and able to thrive. We welcome applications from all qualified candidates and particularly encourage applications from LGBTQ+ individuals, people with disabilities, neurodivergent individuals, and those from ethnic minority and diverse religious backgrounds. We believe that different perspectives strengthen our team, drive innovation, and help us better serve our customers. If you require any adjustments or support during the recruitment process, please contact our Talent Partner.

Quick apply

Refine Your Search

insurance agent jobs in manchester, eng

Customer Service Agent

JUNIOR SALES ADVISOR

Customer Support Executive

Collections Support Agent

EU Export Operator

Executive Assistant – Store Operations

Customer Service Field Representative - 3 Month Fixed Term Contract

Experienced Life Insurance Advisor - Office Based

Customer Solutions Specialist

JUNIOR SALES CONSULTANT

Field Interviewer - Oldham

Field Interviewer - Stockport

Customer Service Agent (Italian Speaking) - Inbound B2B

Duty Office Executive

Corporate Recovery Administrator/Senior Administrator

Field Interviewer - Bolton

Graduate Surveyor / Surveyor / Senior Surveyor - Building Consultancy - Manchester

Presales Solutions Consultant

Field Interviewer - Warrington

Conveyancing Assistant

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