it field & Work, Jobs in manchester, eng (with Salaries)

2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
11d
IT Field Support Engineer
Chroma Technology —Warrington
- From £28,000 a year
- Full-time
- Azure
- SharePoint
- IT
Quick apply
3d
Home Energy Advisor
M Group —Manchester
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
IT Technician
Remtek Systems Ltd —Salford
- £28,000 - £30,000 a year
- Overtime
- Windows
- Computer networking
- IT
- Free parking
- Annual leave
Quick apply
5d
IT Customer Experience Support Analyst
Anaplan —Manchester
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
2d
Field Service Engineer - Greater Manchester & Liverpool
Matthew Algie —Manchester
- £35,000 - £37,000 a year
- Full-time
- Customer service
- Maintenance
- IT
- Annual leave
- Employee assistance programme
2d
website creator
PROTEC BOXING RINGS LTD —Rochdale
- £15 an hour
- Part-time
- In-person
- Free parking
Quick apply
2d
Regional IT Field Engineer
OCU Group —Stockport
- Full-time
- Microsoft Access
- Management
- Customer service
Quick apply
Systems Development Officer
Salford Council —Salford
- £39,152 - £41,771 a year
- Computer Science
- SQL
- IT
11d
IT Field Service Engineer
Eurofins UK Forensic Services —Birchwood
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Annual leave
Quick apply
10d
Shift Technician
LANXESS Solutions UK Ltd. —Manchester
- Weekend availability
- Bachelor's degree
- Communication skills
- Life insurance
4d
Field Support Engineer - ITS
TK Elevator —Wythenshawe
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Operations Support Technician
Viridor —Runcorn
- £49,935 a year
- Full-time
- Engineering
- Communication skills
IT Manager
Vernon Building Society —Stockport
- £52,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
10d
Field Interviewer - Stockport
the National Centre for Social Research —Stockport
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Gameplay Capture Artist
Cloud Imperium Games —Manchester
3d
Field Engineer
OCU Group —Stockport
- Full-time
- Customer service
- Communication skills
Quick apply
Field Interviewer - Oldham
the National Centre for Social Research —Oldham
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Windows
- Free parking
Quick apply
Chief Information Officer
Your IT Expert Solutions Ltd. —Manchester
- £125,000 - £155,000 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
- Health & wellbeing programme
- Language training provided
Quick apply
6d

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2nd Line IT Support Analyst

Mission Mars (Head Office) -
Manchester

Quick apply

Job details

Full-time
£30,000 - £32,000 a year
11 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality
Driving Licence
Azure
Continuous improvement
Driving
CompTIA Network+
IT support
Communication skills
Active Directory
CompTIA A+

Full job description

£30,000-32,000 per annum + up to 30% bonus per annum (paid quarterly)

2nd Line IT Support Analyst - Mission Mars

Location:Office Based, Mission Mars Support Centre - Manchester City Centre (with travel to sites as required)

Reporting To:IT Manager

Salary:£30,000-32,000 per annum + up to 30% bonus per annum (paid quarterly)

Role Overview

We are looking for a proactive and customer-focused 2nd Line IT Support Analyst to join our growing IT team. The role involves providing advanced technical support across all Mission Mars venues,ensuring systems remain operational and colleagues receive excellent IT support.

You will provide 2nd line support across a range of systems,applications,devices,and network infrastructure,helping to maintain reliable IT services within a fast-paced and customer-focused business

This role requires strong technical knowledge,excellent communication skills,and the ability to work effectively in a guest focused hospitality environment where service continuity is essential.

Key Responsibilities

Technical Support:

Provide 2nd line support for hardware,software,networking,and business applications.
Support desktop,laptop,mobile,EPOS,printer,and peripheral devices.
Diagnose and resolve Microsoft 365,Windows,and user account issues.
Maintain and support Active Directory,Azure AD,and group policies.
Assist with server administration,patching,and system monitoring.
Support telephony and communications systems.
Support hospitality-specific systems including:EPOS systems,Booking and reservation platforms,Food delivery services
Ensure business-critical systems remain operational during trading hours.
Liaise with third-party vendors for issue resolution and maintenance.
Manage support tickets within agreed SLAs.
Document fixes,procedures,and troubleshooting steps.
Escalate major incidents appropriately.
Provide excellent customer service to non-technical users.
Build positive relationships with operational teams and site managers.

Skills & Experience Required

Essential:

Previous experience in a 2nd line IT support role.
Strong knowledge of:
Microsoft 365
Active Directory / Azure AD
Networking fundamentals (Unifi/Draytek)
Hardware troubleshooting
Experience supporting multiple sites or remote users.
Experience with ticketing systems
Enthusiastic and eager to learn
Team player with a positive attitude
Organised and detail-oriented
Able to remain calm under pressure
Passionate about technology and continuous improvement

Desirable:

Experience working in hospitality in either a guest facing or office support role
Experience with EPOS systems
Full UK driving licence

Qualifications

Candidates must either:

Have already started a recognised technical qualification or certification or be part-qualified in a relevant technical discipline such as:

CompTIA A+
CompTIA Network+
Microsoft Certifications
ITIL
HND/HNC or Degree in IT,Computing,or related field

What’s in it for you

Competitive salary + bonus scheme of up to 30% per annum (paid quarterly)
Pension scheme
Loyalty bonus
50% discount on food & drink at all Mission Mars venues
Free or discounted tickets to gigs and events at Albert Hall
Wellbeing support & employee assistance programmes
A vibrant,collaborative office culture with regular socials and events
Real opportunities for growth in a fast-growing,ambitious business

At Mission Mars,we’re committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview,just let us know on [email protected]

Quick apply

Refine Your Search

it field & jobs in manchester, eng

2nd Line IT Support Analyst

IT Field Support Engineer

Home Energy Advisor

IT Technician

IT Customer Experience Support Analyst

Field Service Engineer - Greater Manchester & Liverpool

website creator

Regional IT Field Engineer

Systems Development Officer

IT Field Service Engineer

Shift Technician

Field Support Engineer - ITS

Operations Support Technician

IT Manager

Field Interviewer - Stockport

Gameplay Capture Artist

Field Engineer

Field Interviewer - Oldham

IT Field Service Engineer - Hope Works & South

Chief Information Officer

I want to receive the latest job alerts for it field & in manchester, eng

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