It support level 2 engineer Work, Jobs in Manchester, Eng (with Salaries)

Business Systems Support Engineer I
Brand Addition —Manchester
- Full-time
- Hybrid work
- Software troubleshooting
- ERP systems
- SQL
Quick apply
IT Cloud Engineer
Places for People —Northwich
- £40,000 - £45,000 a year
- Hybrid work
- Azure
- SQL
- SharePoint
- Annual leave
- Employee discount
7d
Cloud Engineer
Capgemini —Manchester
- Hybrid work
- Azure
- AWS
- Computer networking
Junior Systems Engineer
ENWL —Blackburn
- £33,775.20 - £39,819.24 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
7d
Network Engineer
Capgemini —Manchester
- Hybrid work
- Azure
- AWS
- Computer networking
Software Engineer - Front end
On the Beach —Manchester
- Full-time
- Hybrid work
- AWS
- APIs
- Annual leave
- Work from home
9d
Workplace Engineer-M365
Capgemini —Manchester
- Hybrid work
- AWS
- SharePoint
14d
Software Engineer IC2 - Search
On the Beach —Manchester
- Full-time
- Hybrid work
- AWS
- APIs
- Annual leave
- Work from home
13d
Postgraduate Semiconductor Process Engineer
Nexperia Germany GmbH —Manchester
- From £34,000 a year
- 12 hour shift
- Doctoral degree
- Engineering
- Master's degree
- Annual leave
- Employee assistance programme
8d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Operational Technology Consultant
PA Consulting —Manchester
- Full-time
- Hybrid work
- Mentoring
- Annual leave
Quick apply
1d
Administration Assistant
Hart Process Services —Stockport
- £13.25 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Flexitime
Quick apply
2d
Intermediate Software Engineer – Java, DevOps & AI
CDL Software —Manchester
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- DevOps
- Java
- AWS
- Free parking
- Referral programme
Quick apply
2d
Java Software Engineer
Capgemini —Manchester
- Hybrid work
- Azure
- Java
- AWS
Infrastructure Engineer (CTI)
HM Revenue and Customs —Manchester
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- DevOps
- Maintenance
- English
- Work from home
13d
Process Engineer - Diffusion
Nexperia Germany GmbH —Manchester
- £54,000 - £66,000 a year
- 12 hour shift
- Microsoft Powerpoint
- Doctoral degree
- Microsoft Office
- Annual leave
- Employee assistance programme
IT Field Service Engineer
Eurofins UK Forensic Services —Birchwood
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Annual leave
Quick apply
Technical Product Owner
Manchester Airport —Manchester
- Bachelor's degree
- Agile
- Free parking
- Employee discount
Lead Manufacturing Test Engineer
Nexperia Germany GmbH —Manchester
- £69,000 - £76,000 a year
- 12 hour shift
- Doctoral degree
- Engineering
- Data analysis skills
- Annual leave
- Employee assistance programme
Technical Support Agent Level 2
Custodia —Knutsford
- £32,000 a year
- Weekend availability
- Azure
- Computer Science
- Bachelor's degree
- Free parking
- Annual leave

I want to receive the latest job alerts for it support level 2 engineer in manchester, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Business Systems Support Engineer I

Brand Addition -
Manchester

Quick apply

Job details

Full-time

Qualifications

Software troubleshooting
ERP systems
Microsoft SQL Server
Magento
Warehouse management system
SQL
Database design
Software quality assurance
REST
Organisational skills
IT
Web services
Communication skills
Office experience
T-SQL

Full job description

We are looking for a bright, professional and enthusiastic individual with experience of working in an office environment; the candidate must have excellent communication skills, able to work well with a team and can also manage their own workload and time management.

The Business Systems Support Engineer I, will report to the IT Support Manager in our ICT department. The role will require the candidate to support Business System issues at a 1st/2nd line level, which may include troubleshooting and issue resolution with a SQL Database environment. The role will cover a range of Business Systems including ERP, Ecommerce sites, Redemption sites, Finance Systems, Reporting Platforms, WMS and Shipping Software. The candidate may need to liaise with our supporting partners such as point-of-sale system provider, payment processor and other partners as identified for existing and new deployments. This role will bring opportunities to get involved with other IT related projects.

This is a hybrid office role, and the candidate should expect to be in the Manchester office a minimum of 3 days per week to support internal stakeholders.

The ideal candidate must have a passion to learn and develop their skills further. Knowledge supporting ERP, WMS, and ecommerce systems is beneficial, and an understanding of TSQL query techniques to troubleshoot data will be useful. The candidate should demonstrate strong problem-solving skills. Knowledge of associated business systems (Finance, Tax, WMS etc.) is a plus.

Responsibilities include:

Supporting end-user issues on a variety of IT Business Systems with a primary focus on an ERP/Order Processing System, WMS platform and Ecommerce platform.
Supporting our customers with first line requests for our Magento ecommerce stores.
Raising support tickets with 3rd party vendors where appropriate.
Investigate ecommerce site issues raised by internal teams or clients, complete first-line troubleshooting and escalate technical defects where needed.
Clearly documenting system issues for feedback to the development team.
Supporting the ICT team with small to medium sized projects and helping to develop a yearly roll-out schedule.
Provide QA support for our ecommerce updates, new developments and configuration changes as needed.
Using TSQL to identify data issues and provide resolutions to issues.
Performing other business systems tasks related to the role for ongoing maintenance and operation of the systems.
Monitor recurring issues, keep accurate support records and contribute to process improvements and knowledge documentation.
Have knowledge and oversight to other associated business systems.

Must have:

Excellent interpersonal and organisational skills.
Experience supporting variety of business systems including ERPs, Warehouse Management Systems and Ecommerce platforms.
Basic understanding of how e-commerce website function, including categories, product data, promotions, user roles and order processes.
Experience working with databases; including good working knowledge of database design and relationships. TSQL experience is desirable.

It would be useful if the candidate had experience with:

Experience working with cXML and Restful Web Services.
Experience supporting Magento 2 or a similar e-commerce platform in a B2B or B2C environment.
SQL Server Administration
Candidate must demonstrate a working knowledge/understanding of a quote to invoice process.
VAT System Knowledge
Working Knowledge of Finance Systems
Software QA, Troubleshooting experience

Quick apply

Refine Your Search

it support level 2 engineer jobs in manchester, eng

Business Systems Support Engineer I

IT Cloud Engineer

Cloud Engineer

Junior Systems Engineer

Network Engineer

Software Engineer - Front end

Workplace Engineer-M365

Software Engineer IC2 - Search

Postgraduate Semiconductor Process Engineer

Reporting and Insight Analyst

Operational Technology Consultant

Administration Assistant

Intermediate Software Engineer – Java, DevOps & AI

Java Software Engineer

Infrastructure Engineer (CTI)

Process Engineer - Diffusion

IT Field Service Engineer

Technical Product Owner

Lead Manufacturing Test Engineer

Technical Support Agent Level 2

I want to receive the latest job alerts for it support level 2 engineer in manchester, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected