Leader in training Work, Jobs in Manchester, Eng (with Salaries)

Contact Centre Team Leader
LRG —Salford
- Monday to Friday
- Leadership
- Communication skills
Quick apply
Administrator
Industrial Door Systems Ltd —Manchester
- £26,000 - £27,040 a year
- Full-time
- Microsoft Office
- Accounting
- Organisational skills
Quick apply
6d
Youth Helper
St John Ambulance —Manchester
1d
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Operative
Alliance Automotive Group LV —Manchester
- Employee discount
Quick apply
Personal Assistant
Williams Lea —Manchester
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Referral programme
Operations Manager
Popeyes UK —Manchester
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Client Onboarding Coordinator
DGI —Manchester
- Up to £36,000 a year
- Full-time
- Hybrid work
- English
- Project management
- In-person
- Annual leave
Quick apply
4d
Patient Advsior
Optimax Clinics Limited —Manchester
- £26,436.80 a year
- Weekend availability
- Customer service
- Travel
- Patient care
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Junior Account Manager
LOGISTIS LIMITED —Manchester
- £25,000 - £27,000 a year
- Part-time
- Sales
- Marketing
- Customer service
- Referral programme
Quick apply
Junior Sales Assistant
Hiraya Marketing Ltd —Manchester
- £450 - £650 a week
- Full-time
- Customer service
- No experience needed
- Business development
- Referral programme
Quick apply
5d
Project Coordinator
Highview —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
8d
Store Manager
Aldi —Manchester
- £52,910 - £69,000 a year
- Annual leave
Driver Training Team Leader
Northern Trains —Manchester
- £74,927 a year
- Full-time
- Continuous improvement
- IT
- Business
- Employee assistance programme
- Employee discount
10d
Head of Year
Star Academies —Radcliffe
- £29,213 - £34,434 a year
- Call to connect
- Organisational skills
- School
Aftersales Team Leader
BCA —Manchester
- £15.11 an hour
- Monday to Friday
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
4d
Student Experience Officer
KP UK —Manchester
- £26,228 - £27,086 a year
- Full-time
- Computer literacy
- IT
- AI
- Annual leave
- Employee discount
Quick apply
3d
Sales and Marketing Assistant- Entry Level
Citihype Ltd —Manchester
- From £24,989 a year
- Full-time
- Sales
- No experience needed
- In-person
Quick apply
8d
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
8d

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leader in training jobs near manchester, eng

Contact Centre Team Leader

LRG -
Salford

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Job details

Benefits

Company pension

Qualifications

Leadership
Communication skills

Full job description

Job Title: Contact Centre Team Leader

Location: Exchange Quay, Manchester

Brand: LRG

Salary: OTE of £35,000 + with an uncapped bonus/ commission scheme.

Hours: Monday- Friday 9:00am-5:30pm.

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

We are looking for a highly motivated and experienced team leader to manage a team of 6-12 agents in our contact centre. The successful candidate will be responsible for ensuring that core KPIs are achieved and quality assessments are carried out. They will also be responsible for other tasks associated with managing a team of agents.

Key Responsibilities:

Manage a team of 6-12 agents
Ensure that core KPIs are achieved
Carry out quality assessments
Provide coaching and feedback to agents
Ensure that all agents are trained to a high standard
Monitor and report on team performance
Ensure that all company policies and procedures are adhered to
Identify areas for improvement and implement changes where necessary
Work closely with other departments to ensure that the contact centre is running smoothly
Ensure that all sales leads are dealt with in a timely and professional manner

What are we looking for:

Previous experience in a similar role
Excellent communication and interpersonal skills
Strong leadership skills
Ability to work under pressure and meet deadlines
Good problem-solving skills
Ability to motivate and inspire a team
Good knowledge of contact centre operations and best practices

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive base salary and Commission structure
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service with up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

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Refine Your Search

leader in training jobs in manchester, eng

Contact Centre Team Leader

Administrator

Youth Helper

Sales & Loyalty Team Leader

Warehouse Operative

Personal Assistant

Operations Manager

Client Onboarding Coordinator

Patient Advsior

Junior Account Manager

Junior Sales Assistant

Project Coordinator

Store Manager

Driver Training Team Leader

Head of Year

Aftersales Team Leader

Customer Service Manager – Maternity Cover

Student Experience Officer

Sales and Marketing Assistant- Entry Level

Customer Service Manager X2

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