Phone operator Work, Jobs in Manchester, Eng (with Salaries)

Sales Assistant – IT Hardware & Trade Sales
XUM Enterprise Ltd - Trafford Park —Manchester
- £27,500 - £34,000 a year
- Full-time
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Sales & Reservations Team Member
Dukes 92 —Manchester
- Up to £12.86 an hour
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
Portfolio Manager
Student Cribs —Manchester
- From £30,000 a year
- Weekend availability
- Data entry
- In-person
- Office experience
- Sick pay
Quick apply
Executive Assistant
Light & Wonder —Manchester
- Full-time
- Spanish
- Microsoft Outlook
- English
2d
Hygiene Operator (Patak's)
AB World Foods (Patak's) —Leigh
- £34,294.74 a year
- Full-time
- Power tools
- Construction
- In-person
- Free parking
- Profit sharing
Quick apply
Field Service Engineer - Manchester / Stockport
Bandai Namco Amusement Europe Head Office —Manchester
- Weekend availability
- Annual leave
Quick apply
Publicity and Data Officer
Cheshire East Council —Middlewich
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- English
- Travel
- IT
- Employee assistance programme
13d
Guest Service Manager
Valor Hospitality —Manchester
- £14.18 an hour
- Full-time
- Customer service
- Hotel
- Computer skills
- Free parking
- Employee discount
Quick apply
14d
Inside Sales Representative
Gunn JCB —Altrincham
- Full-time
- Sales
Quick apply
Multiskilled Operator RTE (Patak's)
AB World Foods (Patak's) —Leigh
- £27,742.66 a year
- Full-time
- In-person
- Communication skills
- Mechanical knowledge
- Free parking
- Profit sharing
Quick apply
Property Portfolio & Business Development Coordinator (Part-Time)
Bowen Asset Management —Widnes
- £32,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Work from home
Quick apply
Cover Team (Patak's) | RTE
AB World Foods (Patak's) —Leigh
- £36,072.08 a year
- Full-time
- In-person
- Leadership
- Free parking
- Profit sharing
Quick apply
Transport Workshops Manager
Kirklees Council —Kirklees
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
2d
Field Service Engineer
LiuGong UK —Altrincham
- £19.50 - £21.00 an hour
- Full-time
- Schematics
- Construction
Quick apply

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Rapid Response Customer Service Representative
FMG —Huddersfield
Motoring Benefits - Take advantage of exclusive colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
£29,741.59 a year
Quick apply
Sales & Renewals Executive
Your Repair —Stoke-on-Trent
The Sales and Renewals Executive will manage inbound sales inquiries and handle plan renewals, ensuring a seamless customer experience and driving sales growth.
£26,500 a year
Quick apply
1d

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phone operator jobs near manchester, eng

Sales Assistant – IT Hardware & Trade Sales

XUM Enterprise Ltd - Trafford Park
Manchester

Quick apply

Job details

Full-time
£27,500 - £34,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Sales support
Sales
Xero
Zendesk
Computer hardware
B2B
B2B sales
Organisational skills
MailChimp
IT
Communication skills

Full job description

About XUM Enterprise Ltd

XUM Enterprise Ltd is not your average IT hardware company. Based in Manchester and operating globally, we specialise in laptops, desktops, servers, memory, storage and networking equipment. We source, refurbish and distribute thousands of units every month across Amazon, eBay, Back Market and direct B2B trade channels, while driving the circular economy through sustainable IT operations.

Our business operates across the UK, UAE, China and Europe, with continued expansion into new international markets. We run on ISO-aligned systems, WAMITAB and CIWM standards, supported by industrial-scale refurbishment, international logistics and disciplined in-house processes.

We move fast, we care about accuracy and we take performance seriously.

This Role Is Different

This is not a retail sales role and it is not a generic customer service position.

We are specifically looking for someone who understands technology, IT hardware, or trade sales environments. We need someone who can quickly understand products, specifications, stock movement and customer requirements without needing constant explanation.

You do not need to know everything on day one, but you must already be comfortable around computers, laptops, components, IT products, or technical trade environments.

If your experience is only in retail shop sales, call centres, or non-technical account management, this role will likely not be the right fit.

The Role

As a Sales Assistant – IT Hardware & Trade Sales, you will support the Trade Sales team with customer communication, quoting, order processing and day-to-day sales operations.

You will work closely with account managers, warehouse staff and purchasing teams to keep orders moving accurately and efficiently.

The role involves handling communication across Microsoft Teams, WhatsApp, Zendesk, email and phone while also supporting operational tasks through Linnworks, Xero and internal systems.

This is a fast-paced environment where organisation, responsiveness and attention to detail matter.

What You’ll Be Working With

You will regularly work with products including:

Laptops
Desktop PCs
Servers
RAM / Memory
SSDs & HDDs
Networking equipment
Enterprise IT hardware

You should be comfortable understanding:

Basic computer specifications
Product models and generations
Storage and memory terminology
General IT hardware categories

You do not need to be an engineer, but you must be technically confident enough to understand what customers are discussing.

Key Responsibilities

Sales & Customer Support

Support the Trade Sales team with customer communication and order management
Respond to trade customer enquiries via Teams, WhatsApp, Zendesk, email and phone
Assist with quotations, pricing requests and stock checks
Maintain professional and organised communication with customers

Order Processing & Operations

Create and manage sales orders and purchase orders
Support invoicing, billing and credit note processes
Assist with order tracking and customer updates
Help ensure orders move efficiently from sales through to dispatch

Systems & Administration

Work with systems including Linnworks, Xero, Zendesk and Mailchimp
Keep records, tickets and customer information accurate and up to date
Support internal reporting and workflow organisation

Team Support

Work closely with warehouse, purchasing and finance teams
Escalate issues early and help solve problems proactively
Support operational tasks where required

We Believe in Rockstar Hiring

At XUM, we hire people who can perform, not passengers who need chasing.

We would rather hire one organised, technically aware, commercially minded person who takes ownership than multiple average operators who constantly need supervision.

This role suits people who enjoy being busy, solving problems and working in high-output environments.

What We’re Looking For

Essential

Experience in sales support, trade sales, IT sales, ecommerce operations or B2B support
Strong communication and organisational skills
Comfortable working with computers and IT hardware terminology
Ability to multitask and manage workload under pressure
High attention to detail
Confident using multiple systems and communication platforms simultaneously

Highly Desirable

Experience in IT hardware, electronics, refurbishing, distribution or wholesale
Knowledge of laptops, desktops, servers or computer components
Experience using Linnworks, Xero or Zendesk
Experience working in B2B or trade-focused environments

This Role Suits You If

You already have an interest in computers or IT hardware
You enjoy fast-paced environments where there is always something happening
You are organised and commercially aware
You like solving problems and keeping operations moving
You take ownership rather than waiting to be told what to do
You want to grow within a serious, process-driven company

Benefits

Company pension
Free parking
On-site parking
Career growth opportunities within a rapidly growing business
Exposure to international trade and large-scale IT operations

Job Type: Full-time

Pay: £27,500.00-£34,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Experience:

B2B sales: 4 years (required)
Computer hardware sales: 4 years (required)

Work Location: In person

Quick apply

Refine Your Search

phone operator jobs in manchester, eng

Sales Assistant – IT Hardware & Trade Sales

Rapid Response Customer Service Representative

Sales & Reservations Team Member

Portfolio Manager

Executive Assistant

Hygiene Operator (Patak's)

Field Service Engineer - Manchester / Stockport

Publicity and Data Officer

Guest Service Manager

Inside Sales Representative

Multiskilled Operator RTE (Patak's)

Property Portfolio & Business Development Coordinator (Part-Time)

Cover Team (Patak's) | RTE

Transport Workshops Manager

Field Service Engineer

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