Private healthcare Work, Jobs in Manchester, Eng (with Salaries)

Patient Call Handler
The Functional Gut Group —Manchester
- £30,000 a year
- Overtime
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
3d
Patient Advsior
Optimax Clinics Limited —Manchester
- £26,436.80 a year
- Weekend availability
- Customer service
- Travel
- Patient care
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Bank Healthcare Assistant
Spire Healthcare —Manchester
- Call to connect
- Communication skills
- Annual leave
3d
Radiology Assistant
Spire Healthcare —Manchester
- Part-time
- Communication skills
- Annual leave
9d
Sales Support Administrator - Office Based
Ultraleds —Manchester
- Up to £29,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Bank Healthcare Technician
Optegra —Manchester
- £13 - £16 an hour
- Part-time
- BLS Certification
- Microsoft Office
- IT
Quick apply
5d
Healthcare Assistant – Theatre
Circle Health Group —Bolton
- £24,947 a year
- Part-time
- Hospital
- IT
- Communication skills
- Employee discount
- Life insurance
Healthcare Assistant – Theatres
Circle Health Group —Bolton
- £24,947 a year
- Part-time
- Hospital
- IT
- Communication skills
- Employee discount
- Life insurance
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
9d
Care Coordinator
Lotus Home Care —Calderdale
- £27,800 a year
- Weekend availability
- IT
- Time management
Quick apply
6d
Playworker - Out of School Clubs
St Vincent's Nursery - The Sunshine Club —Altrincham
- Up to £19,575 a year
- Part-time
- Childcare
- Working with children
- In-person
- Free parking
- Referral programme
Quick apply
6d
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager
Popeyes UK —Manchester
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Private Patient Coordinator
Newmedica —Manchester
- Up to £30,000 a year
- Sales
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Theatre Practitioner (Bank)
Circle Health Group —Cheadle
- Up to £27 an hour
- Part-time
- Hospital
- Communication skills
- Annual leave
10d
People Advisor
Bruntwood —Manchester
- £35,000 - £38,000 a year
- Full-time
- Human resources
- Annual leave
11d
NHS Patient Services Administrator - Hybrid
Optegra —Manchester
- £24,840 - £26,910 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Quick apply
6d
Private Jets Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Cheadle
- £35,000 a year
- Full-time
- Customer service
- Travel
- Communication skills
- Gym membership
Quick apply
5d
Female Support Worker
Cedar Health and Wellbeing —Blackburn
- £13.45 an hour
- Weekend availability
- Working with children
- In-person
- Care plans
- Annual leave
- Referral programme
Quick apply
4d
Recruitment Consultant
Dental Guide —Manchester
- £20 an hour
- Part-time

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private healthcare jobs near manchester, eng

Patient Call Handler

The Functional Gut Group
Manchester

Quick apply

Job details

Full-time | Fixed term contract
£30,000 a year
3 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Customer service
GP surgery experience
GCSE
Administrative experience
Organisational skills
Medical terminology
Communication skills
Time management
Office experience

Full job description

KEY RESPONSIBILITIES:

The Patient Call Handler is responsible for managing incoming and outgoing calls, providing patients with accurate information, and ensuring a high standard of customer service. The role supports the smooth operation of clinical services by effectively handling enquiries, booking appointments, and directing patients appropriately.

MAIN DUTIES AND RESPONSIBILITIES:

· Answer incoming calls from patients in a professional and empathetic manner

· Respond to patient enquiries, requests and concerns providing clear and accurate information

· Deliver a high standard of patient care and customer service at all times

· Handle sensitive situations with professionalism and discretion

· Manage challenging calls calmly and effectively

· Navigate high call volumes efficiently

· Escalate urgent or complex queries to the appropriate clinical or management team

Appointment Management and Patient Communication

· Book, amend, and cancel patient appointments in line with service procedures

· Prioritise urgent cases appropriately (following protocols)

· Provide clear information about services, opening times, and procedures

· Relay messages accurately to clinicians and staff

· Record call details and outcomes clearly within the patient records accurately

· Support general administrative tasks

· Follow practice protocols to identify urgent or emergency cases

· Escalate calls to clinicians when necessary

Confidentiality and Compliance

· Maintain strict patient confidentiality in line with GDPR

· Follow all policies relating to data protection and information governance

· Adhere to safeguarding and clinical safety procedures

QUALITICATIONS AND SKILLS REQUIRED:

· Previous experience in a call handling, customer service, or healthcare environment

· Excellent communication and listening skills

· Ability to remain calm under pressure

· Ability to multi-task, manage conflicting priorities &requests, and problem-solving skills

· Professional and polite telephone manner

· Strong ICT skills with experience of data inputting, using Microsoft packages and Patient Management systems

· Excellent organisational skills to meet the demands of the role, maintaining concentration and accuracy

· Ability to provide empathy and professionalism to all callers

· Previous experience in a GP practice or healthcare setting

· Understanding of medical terminology

· Customer service or qualification (desirable)

GENERAL:

· Willingness to work to all Policies and Procedures in place, including undertaking any mandatory training when necessary.

· Ability to work to any deadlines set, using own initiative or as part of a team.

· Flexibility to work occasional out of hours, travel both within and outside of the UK (all expenses will be covered), and assist with any ad-hoc duties that may be required for the Service needs.

· Willingness to undertake an Standard DBS check.

SALARY AND BENEFITS:

Salary: £30,000 per annum
Contract type: 12-month fixed term contract
Location: Manchester
Hours: 40 hours per week over 5 days (Monday to Friday)
Position is clinic based from 8am to 4.30pm daily
Annual Leave: 25 days starting from 1st March plus Bank Holidays
Overtime and TOIL available
Private Health Cover (following completion of the 6-month probationary period)
Employee pension scheme
Birthday day off
Access to EAP (Employee Assistance Programme)
Bike2work Scheme

Pay: £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

private healthcare jobs in manchester, eng

Patient Call Handler

Patient Advsior

Bank Healthcare Assistant

Radiology Assistant

Sales Support Administrator - Office Based

Bank Healthcare Technician

Healthcare Assistant – Theatre

Healthcare Assistant – Theatres

Customer Service Manager X2

Care Coordinator

Playworker - Out of School Clubs

Sales & Loyalty Team Leader

Operations Manager

Private Patient Coordinator

Theatre Practitioner (Bank)

People Advisor

NHS Patient Services Administrator - Hybrid

Private Jets Sales Consultant - £35,000pa + 10% Uncapped Commission

Female Support Worker

Recruitment Consultant

I want to receive the latest job alerts for private healthcare in manchester, eng

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