Project billing Work, Jobs in Manchester, Eng (with Salaries)

Support Engineer
Ping Technology Labs LTD —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
3d
Hotel and Travel Billing Lead
Clarity Travel —Manchester
- Full-time
- Hybrid work
- Hotel
- Accounting
- Resort
- Employee assistance programme
- Employee discount
Quick apply
Billing Manager
Clarity Travel —Manchester
- Full-time
- Hybrid work
- CRM software
- Supervising experience
- Business
- Employee assistance programme
- Employee discount
Quick apply
8d
Hire Desk Administrator
Flannery Plant Hire —Warrington
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexible schedule
4d
Senior Specialist, Billing
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Data analysis skills
- Bachelor's degree
Business Support Administrator
Xeinadin —Manchester
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Accounts Payable Query Clerk
Altrad —Warrington
- Customer service
- Microsoft Office
- Data entry
Quick apply
Project Controls Coordinator
Altrad —Warrington
- No degree
Quick apply
13d
Talent Acquisition Partner
TVS Supply Chain Solutions —Chorley
- Hybrid work
- Project management
- Employee assistance programme
- Employee discount
6d
Team PA
Irwin Mitchell —Manchester
- Administrative experience
- Phone etiquette
- Communication skills
6d
Associate or Senior Associate Accountant
Alvarez and Marsal —Manchester
- Full-time
- Microsoft Excel
- Communication skills
13d
Client Solutions Database Engineer
Kennedys Law - UK —Manchester
- Full-time
- Azure
- SQL
- Mentoring
Associate or Senior Associate Accountant
Alvarez & Marsal —Manchester
- Microsoft Excel
- Communication skills
13d
Business Intelligence Developer / Manchester or London
TransPerfect —Manchester
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
Quick apply
Employment Plus Operations Manager
Pinsent Masons —Manchester
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Director – Project Management - Global VAT Compliance & Reporting (GVCR)
RSM UK —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Project management
Quantity Surveyor
TA Knox —Stockport
- £45,000 - £65,000 a year
- Full-time
- Bachelor's degree
- Construction
- In-person
Quick apply
1d
Banking & Finance Lawyer
Precision Hire Ltd —Manchester
- Full-time
Quick apply
6h
Civil Engineer
American Bureau of Shipping (ABS) —Warrington
- Full-time
- Civil engineering
- Computer literacy
- Engineering
Change Manager - Global PSA Programme (12 month FTC)
Civica —Manchester
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
Quick apply

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project billing jobs near manchester, eng

Support Engineer

Ping Technology Labs LTD
Manchester

Quick apply

Job details

Full-time
£30,000 - £45,000 a year
3 days ago

Benefits

Casual dress
Free flu jabs
Company pension
Language training provided
Company events
Employee discount
Transport links
Bereavement leave
Referral programme
Sick pay

Qualifications

Technical support
SQL
Zendesk
REST
APIs
AI
Communication skills
Python

Full job description

Support Engineer (Customer Success / Technical Support)

Python, REST APIs, SQL
Manchester City Centre (Deansgate) – In-person, 5 days per week
Full-time
Salary between £30,000-45,000 (Dependent on experience and skill set)

About the role

We’re hiring a Junior–Mid Level Support Engineer to own customer success and build our support function from the ground up at a fast-growing proxy infrastructure company used by web-scraping, automation, and agentic AI companies worldwide.

We support thousands of customers across 200+ countries, process 15+ billion proxy requests per month, and handle petabytes of data flowing through our network.

We’ve grown bootstrapped to $2M ARR with +318% YoY platform sign-up growth — and we’re just getting started.

Right now, support runs through the founder. Your job is to change that. You’ll own the entire customer experience — from onboarding and KYC to technical troubleshooting and documentation — and build the tooling and processes that let us scale toward a 24/7 support team. This isn’t a ticket-answering job; it’s a build-the-function job that happens to include answering tickets.

This is a fast-paced, high-ownership startup environment. We move quickly, ship frequently, and expect you to learn fast, take responsibility, and make decisions without waiting for permission.

You’ll gain hands-on experience with support tooling and automation, API integration, KYC and identity verification, trust and safety, and the processes behind a SOC 2 attestation.

What you’ll be doing

Support customers across chat, email, and tickets — proxy integration, connection and blocking issues, billing and account queries
Build internal tooling and automations using APIs to speed up support tasks
Reduce ticket volume at the source by improving customer flows and UX
Own and improve customer-facing documentation and troubleshooting guides
Manage ticket triage and evaluate AI tooling for deflection and auto-triage
Run customer onboarding and KYC flows (iDenfy), including manual review edge cases
Handle abuse reports, AUP enforcement, and account suspensions
Feed ticket themes and pain points back into product decisions

What we’re looking for

Must have

1–3 years experience in a technical support, customer success, or similar role
Basic Python (or similar) for automation and working with APIs
Comfortable with REST APIs and reading API docs independently
Basic SQL for pulling customer data and debugging
Excellent written communication — clear, concise, and empathetic
Comfortable handling sensitive customer data (PII) responsibly
Comfortable working in-person in Manchester, 5 days per week
Strong ownership mindset — happy being the first person in the function

Nice to have

Experience with support platforms (Intercom, Zendesk, Plain, Front, Help Scout)
Familiarity with proxies/networking (residential vs ISP vs datacenter IPs, sessions, geotargeting)
Experience with identity verification tools (iDenfy, Sumsub, Onfido, Persona, Veriff)
Experience with AI support tooling (Intercom Fin, Zendesk AI) or OpenAI/Anthropic APIs
Trust and safety or abuse-handling exposure
Familiarity with SOC 2 or compliance platforms (Vanta, Drata, OneLeet)
Experience writing documentation in Mintlify, GitBook, or Notion
Willingness to relocate in the future is a plus. We plan to relocate our head office to London within the next few years, and compensation would be reassessed as part of any relocation.

What you’ll get

Salary between £30,000-45,000 (Dependent on experience and skill set)
High ownership from day one
The chance to build a support function from scratch
A steep learning curve and rapid growth
A young, ambitious team building a fast-growing company
Clear path toward leading the support team

How to apply

Send a short note on why you’re interested
Examples of customer-facing writing or any support/tooling you’ve worked on
GitHub or project links if available
Apply via Indeed platform.

Job Type: Full-time

Pay: £30,000.00-£45,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Language training provided
Referral programme
Sick pay
Transport links

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

project billing jobs in manchester, eng

Support Engineer

Hotel and Travel Billing Lead

Billing Manager

Hire Desk Administrator

Senior Specialist, Billing

Business Support Administrator

Accounts Payable Query Clerk

Project Controls Coordinator

Talent Acquisition Partner

Team PA

Associate or Senior Associate Accountant

Client Solutions Database Engineer

Associate or Senior Associate Accountant

Business Intelligence Developer / Manchester or London

Employment Plus Operations Manager

Director – Project Management - Global VAT Compliance & Reporting (GVCR)

Quantity Surveyor

Banking & Finance Lawyer

Civil Engineer

Change Manager - Global PSA Programme (12 month FTC)

I want to receive the latest job alerts for project billing in manchester, eng

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