site network technical support Work, Jobs in manchester, eng (with Salaries)

2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
9d
Local IT Support Technician
Fieldfisher —Manchester
- Full-time
- IT
- In-person
- Communication skills
14d
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
3d
IT Support Technician
Sports Tours International —Warrington
- £24,500 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Gym membership
Quick apply
4d
Technical Support Specialist
ADI Global Distribution —Oldham
- Full-time
- Remote
- English
- Windows
- Communication skills
1d
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
13d
Network Engineer
Manchester Airport —Manchester
- Full-time
- Hybrid work
- Computer networking
- Free parking
- Employee discount
IT Field Support Engineer
Chroma Technology —Warrington
- From £28,000 a year
- Full-time
- Azure
- SharePoint
- IT
Quick apply
2d
Football Tracking Technician (North)
Hawk-Eye Innovations (HEI) —Manchester
- £13.00 - £18.20 an hour
- Weekend availability
- Driving
- In-person
14d
Apprentice Electrician
Equans —Manchester
- Full-time
- Annual leave
- Employee assistance programme
1d
Process Operator
United Utilities —Manchester
- £32,376 a year
- Full-time
- In-person
- Annual leave
- Employee assistance programme
17h
AGL Technician
M Group —Manchester
- Night shift
- Travel
- Paid training
- Annual leave
UK Secure Network Implementation Engineer
BT —Manchester
- Continuous improvement
- Mentoring
- Computer networking
Trainee Leakage Technician
Tetra Tech —Manchester
- Overtime
- Heavy lifting
- Driving
- Communication skills
1d
Technical Product Owner
Manchester Airport —Manchester
- Bachelor's degree
- Agile
- Free parking
- Employee discount
Trainee ICT Technician
Primary Goal —Wilmslow
- £24,796 - £25,185 a year
- Full-time
- IT
- School
Quick apply
8d
Network Engineer - 6 months - FTC
Intuit ED Ltd —Manchester
- £75,000 - £80,000 a year
- Up to 50% travel
- Engineering
- Master's degree
Quick apply
4d
Field Support Engineer - ITS
TK Elevator —Wythenshawe
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Network Analyst
Muller Group —Manchester
- Full-time
- Hybrid work
- Driving
- Computer networking
- APIs
- Employee discount
- Bereavement leave
Council Tax Technical Officer (Casework & Quality)
ManchesterCityCouncil —Manchester
- £33,143 - £36,363 a year
- Analysis skills
- Presentation skills
- Tax experience
- Annual leave
- Employee discount
7d

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2nd Line IT Support Analyst

Mission Mars (Head Office) -
Manchester

Quick apply

Job details

Full-time
£30,000 - £32,000 a year
9 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality
Driving Licence
Azure
Continuous improvement
Driving
CompTIA Network+
IT support
Communication skills
Active Directory
CompTIA A+

Full job description

£30,000-32,000 per annum + up to 30% bonus per annum (paid quarterly)

2nd Line IT Support Analyst - Mission Mars

Location:Office Based, Mission Mars Support Centre - Manchester City Centre (with travel to sites as required)

Reporting To:IT Manager

Salary:£30,000-32,000 per annum + up to 30% bonus per annum (paid quarterly)

Role Overview

We are looking for a proactive and customer-focused 2nd Line IT Support Analyst to join our growing IT team. The role involves providing advanced technical support across all Mission Mars venues,ensuring systems remain operational and colleagues receive excellent IT support.

You will provide 2nd line support across a range of systems,applications,devices,and network infrastructure,helping to maintain reliable IT services within a fast-paced and customer-focused business

This role requires strong technical knowledge,excellent communication skills,and the ability to work effectively in a guest focused hospitality environment where service continuity is essential.

Key Responsibilities

Technical Support:

Provide 2nd line support for hardware,software,networking,and business applications.
Support desktop,laptop,mobile,EPOS,printer,and peripheral devices.
Diagnose and resolve Microsoft 365,Windows,and user account issues.
Maintain and support Active Directory,Azure AD,and group policies.
Assist with server administration,patching,and system monitoring.
Support telephony and communications systems.
Support hospitality-specific systems including:EPOS systems,Booking and reservation platforms,Food delivery services
Ensure business-critical systems remain operational during trading hours.
Liaise with third-party vendors for issue resolution and maintenance.
Manage support tickets within agreed SLAs.
Document fixes,procedures,and troubleshooting steps.
Escalate major incidents appropriately.
Provide excellent customer service to non-technical users.
Build positive relationships with operational teams and site managers.

Skills & Experience Required

Essential:

Previous experience in a 2nd line IT support role.
Strong knowledge of:
Microsoft 365
Active Directory / Azure AD
Networking fundamentals (Unifi/Draytek)
Hardware troubleshooting
Experience supporting multiple sites or remote users.
Experience with ticketing systems
Enthusiastic and eager to learn
Team player with a positive attitude
Organised and detail-oriented
Able to remain calm under pressure
Passionate about technology and continuous improvement

Desirable:

Experience working in hospitality in either a guest facing or office support role
Experience with EPOS systems
Full UK driving licence

Qualifications

Candidates must either:

Have already started a recognised technical qualification or certification or be part-qualified in a relevant technical discipline such as:

CompTIA A+
CompTIA Network+
Microsoft Certifications
ITIL
HND/HNC or Degree in IT,Computing,or related field

What’s in it for you

Competitive salary + bonus scheme of up to 30% per annum (paid quarterly)
Pension scheme
Loyalty bonus
50% discount on food & drink at all Mission Mars venues
Free or discounted tickets to gigs and events at Albert Hall
Wellbeing support & employee assistance programmes
A vibrant,collaborative office culture with regular socials and events
Real opportunities for growth in a fast-growing,ambitious business

At Mission Mars,we’re committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview,just let us know on [email protected]

Quick apply

Refine Your Search

site network technical support jobs in manchester, eng

2nd Line IT Support Analyst

Local IT Support Technician

1st line Service Desk Analyst

IT Support Technician

Technical Support Specialist

Junior Cyber Security Analyst

Network Engineer

IT Field Support Engineer

Football Tracking Technician (North)

Apprentice Electrician

Process Operator

AGL Technician

UK Secure Network Implementation Engineer

Trainee Leakage Technician

Technical Product Owner

Trainee ICT Technician

Network Engineer - 6 months - FTC

Field Support Engineer - ITS

Network Analyst

Council Tax Technical Officer (Casework & Quality)

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