Team leader home Work, Jobs in Manchester, Eng (with Salaries)

Collections Officer
Capital on Tap —Manchester
- £27,000 - £34,000 a year
- Full-time
- Conflict management
- Communication skills
Team Member
NEXT —Oldham
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
3d
Resident Liaison Officer
L&Q —Manchester
- £33,688 - £37,093 a year
- Weekend availability
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Chief of Staff to NED
Together —Cheadle
- Full-time
- Travel
- Organisational skills
- Communication skills
Quick apply
Complaints Officer
Oldham Council —Oldham
- £31,537 - £34,434 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
10d
Telesales Team Leader
JLA —Manchester
- £34,500 a year
- Full-time
- Hybrid work
- Customer service
- Training & development
- Free parking
- Annual leave
Quick apply
Team Leader
Home Bargains —Stockport
- £32,032 a year
- Customer service
- Supervising experience
- Team management
- Store discount
- Annual leave
Quick apply
9d
Team Leader
Metro Pub Co - BRA_302 —Manchester
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Hotel Concierge Supervisor
Dakota Hotels —Manchester
- £29,250 a year
- Full-time
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Merchandising Assistant - Levy Merchandising
Levy —Manchester
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Merchandising
- Analytics
- Employee assistance programme
- Employee discount
1d
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
Sales Associate
Ralph Lauren —Manchester
- Part-time
- Merchandising
- Communication skills
- Employee discount
5d
Assistant General Manager - Soho House Manchester
Soho House & Co. —Manchester
- Weekend availability
- Team management
- Training & development
- Guest services
- Employee discount
Quick apply
Operations Team Leader
K3 Advisory Group —Bolton
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
Quick apply
Family Support Team Leader
The Joshua Tree Charity - Supporting families affected by childhood cancers —Manchester
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Recruiting
Quick apply
Area Support Manager - FTC
IVC —Manchester
- £35,000 - £45,000 a year
- Full-time
- Continuous improvement
- Travel
- Human resources
- Employee discount
Skills Coordinator - North West
Acorn Training —Manchester
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Writing skills
- Data analysis skills
- Organisational skills
- Annual leave
- Referral programme
Quick apply
Hotel Receptionist
Hotel Football —Manchester
- £13.30 an hour
- English
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
23h
Team Member (Stock)
NEXT —Handforth
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule

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Collections Officer

Capital on Tap -
Manchester

Apply Now

Job details

Full-time
£27,000 - £34,000 a year

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Sabbatical

Qualifications

Financial Conduct Authority guidelines
Complaint handling
Arrears management
Conflict management
Customer interaction
Communication skills

Full job description

We're Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!

Check out the development opportunities in the Collections team.

Manchester | 3 days in office, 2 from home (Fully office-based for the first 3 months)

⏰ Shifts - 37.5 hours per week Monday - Friday between 8am - 8pm.

What You'll Be Doing
In this role, you will work directly with customers to help them manage financial arrears by setting up fair repayment plans while ensuring compliance with relevant laws and policies. You'll be an empathetic and professional communicator, striving to resolve issues with patience and persistence.

Engage directly with customers to negotiate repayment plans
Analyse financial situations to create tailored solutions
Ensure adherence to GDPR, FCA, and FDCPA regulations
Handle customer complaints and resolve conflicts effectively
Prioritize multiple tasks while maintaining high-quality standards
Work with internal and external teams to support customer outcomes

We're Looking For

Collections experience within financial services
Strong communication skills, both verbal and written
Proven ability to manage challenging customer interactions
Experience using multiple communication platforms (email, SMS, etc.)
Ability and skills to handle difficult conversations and deliver a fair customer outcome

Diversity & Inclusion
We welcome, consider, and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We believe in balancing hard work with a bit of fun, so our office is designed for both productivity and play. From a pool table and PlayStation to a few office dogs roaming around, we've created a space where you can relax and recharge. Check out the perks we offer:

Salary range £27,000 - £34,000 depending on experience
Private Healthcare including dental and optician services through Vitality
✈️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Check out more of our benefits, values, and mission here.

Interview Process:
First stage: 30 minute intro and values call with Talent Partner (Video call)
Final stage: 60 minute CV overview with Team Leaders (In person)

Other Info
Check out our 'Top Tips' for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
Email [email protected] if you have any questions.

Excited to work here? Apply!
If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Apply Now

Refine Your Search

team leader home jobs in manchester, eng

Collections Officer

Team Member

Resident Liaison Officer

Chief of Staff to NED

Complaints Officer

Telesales Team Leader

Team Leader

Team Leader

Hotel Concierge Supervisor

Merchandising Assistant - Levy Merchandising

Customer Contact Centre Advisor

Sales Associate

Assistant General Manager - Soho House Manchester

Operations Team Leader

Family Support Team Leader

Area Support Manager - FTC

Skills Coordinator - North West

Hotel Receptionist

Team Member (Stock)

Helpdesk Team Leader

I want to receive the latest job alerts for team leader home in manchester, eng

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