Tech hiring Work, Jobs in Manchester, Eng (with Salaries)

Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Onboarding Specialist
Street Group —Manchester
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Customer Service Advisor - Rides
Booking.com —Manchester
- Weekend availability
- Hybrid work
- Customer service
- English
- Organisational skills
- Relocation assistance
- Annual leave
1d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Production Assistant/Runner
Vitality Entertainment Ltd —Manchester
- £130 a day
- Temporary
- In-person
- Free parking
Quick apply
Full Time Sales Assistant - UNIQLO Manchester Trafford *New Store Opening*
Fast Retailing —Manchester
- From £13.45 an hour
- Full-time
- Customer service
- Employee discount
Sales Executive
PASS ME FAST —Salford
- £25,000 - £60,000 a year
- Full-time
- Sales
- Salesforce
- English
- Employee assistance programme
Quick apply
2d
Bartender
Roxy Leisure —Manchester
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
10d
Operations Analyst
Thirdfort —Manchester
- From £27,000 a year
- Full-time
- Hybrid work
- English
- IT
- Communication skills
- Annual leave
- Work from home
Quick apply
2d
Sales Assistant
Footasylum —Manchester
- £8.00 - £12.71 an hour
- Part-time
- Laboratory experience
- Employee discount
10d
Case Handler / Conveyancer
PLS Solicitors —Altrincham
- Up to £30,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Free parking
- Work from home
Quick apply
9d
Graduate Business Consultant
Canvas Reply —Manchester
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- In-person
Quick apply
9d
Trainee Leakage Technician
Tetra Tech —Manchester
- Overtime
- Heavy lifting
- Driving
- Communication skills
9d
Business Analyst (DV Security Clearance)
CGI —Manchester
- Full-time
- Hybrid work
- Agile
- In-person
Quick apply
Barista -Manchester, Media City
Pret A Manger —Manchester
- £14.40 an hour
- Full-time
- Annual leave
- Employee discount
2d
Trainee Accounts Assistant (AAT Apprenticeship)
MWA Accounting —Manchester
- £20,000 - £23,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Flexible schedule
Quick apply
3d
Weekend Airport Sales Assistant
WHSmith Travel —Manchester
- £12.75 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Operations Administrator
Astra Telematics Limited —Manchester
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
3d
Books - Sales Assistant
WHSmith Travel —Manchester
- Part-time
- IT
- Annual leave
- Employee assistance programme
Quick apply

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Customer Support Advisor

ITCUK -
Manchester

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Business processes
Organisational skills

Full job description

Customer Support Advisor

Job Description

Shift Pattern: 12-hour night shift from 7pm to 7am, 4 days on, 4 days off

This is an opportunity to join a fast-growing technology, marketing and support services business with circa 80 staff based in Didsbury, South Manchester. Founded in 2004 we have grown year on year and have established ourselves as a leader in our field. We offer a relaxed working environment, a casual dress policy and the freedom to learn new skills. We are looking for a highly motivated Customer Service specialist to join the team.

Key Responsibilities and duties

Servicing all inbound contact requests submitted by live chat, email or telephone whilst striving for first contact resolution and maximum customer advocacy.
Creating engaging interactions and developing relationships with customers.
Playing an active role in customer retention, using knowledge of the business processes to offer suitable rewards and incentives.
Escalate and report any player and business impacting issues through the correct channels.
Keep confidential records and financial information private and secure and ensure all contact is dealt with following GDPR/data protection requirements.
Address customer questions about new products, services and promotions to other brands, engage with and effectively promote incentives to improve customer satisfaction and team morale.
Work with the team manager to maintain best practices and implement any feedback provided to help improve customer service culture, response time and tools to improve staff/customer experience.
Complete ad-hoc tasks when necessary.
Utilise systems and technology to deliver great customer care.

The successful candidate will possess

Demonstrates strong interpersonal skills with the ability to communicate effectively and respectfully with a wide range of people.
Communicates clearly and adapts communication style, both verbal and written.
Pays attention to detail and contributes effectively in a team environment.
Applies organisational skills to prioritise tasks in a way that supports both individual and team needs.
Shows commitment to fostering positive and respectful interactions with customers and colleagues.
Uses available strategies and support to respond constructively in challenging or high-pressure situations.

We offer

A competitive Royal London pension scheme
Annual bonus
A company funded Health scheme to help maintain a great work-life balance
Great prospects for career progression and CPD opportunities
Relaxed and friendly working environment aided by our awesome breakout room – Playstation, Nintendo switch, ping pong, bean bags……
Two annual summer and winter parties
Free fruit, tea, coffee and ice cream vans when the sun plays out
Dogs, not every day, but from time to time we bring our 4 pawed pals in for cuddles
Casual dress code
24 days holiday increasing with length of service
Plenty of other benefits including Cycle to work scheme, tech scheme and staff discount scheme
Partnership with Spill, providing you with the access to a therapist service and numerous mental health tools to ensure healthy wellbeing at work
Lastly free car parking and an easy commute to the office either via car or public transport

Job Type: Full-time

Salary: £28,000 basic pay per year with double bank holiday pay and OTE bonus

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

tech hiring jobs in manchester, eng

Customer Support Advisor

Onboarding Specialist

Customer Service Advisor - Rides

Reporting and Insight Analyst

Customer Success Manager

Production Assistant/Runner

Full Time Sales Assistant - UNIQLO Manchester Trafford New Store Opening

Sales Executive

Bartender

Operations Analyst

Sales Assistant

Case Handler / Conveyancer

Graduate Business Consultant

Trainee Leakage Technician

Business Analyst (DV Security Clearance)

Barista -Manchester, Media City

Trainee Accounts Assistant (AAT Apprenticeship)

Weekend Airport Sales Assistant

Operations Administrator

Books - Sales Assistant

I want to receive the latest job alerts for tech hiring in manchester, eng

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