Technical customer support engineer Work, Jobs in Manchester, Eng (with Salaries)

IT Infrastructure & Support Technician
Clarion Security Systems Ltd —Manchester
- £32,000 - £38,000 a year
- Full-time
- Social media management
- SharePoint
- In-person
Quick apply
4d
Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
6d
Graduate Wireless Electronic Engineer / Software Developer (Wireless Products Team)
Netbuilder —Manchester
- Up to £36,500 a year
- Full-time
- Maths
- Bachelor's degree
- In-person
Quick apply
4d
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
14d
2nd Line Modern Workplace Engineer
LIMA Networks LTD —Salford Quays
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
Quick apply
12d
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
7d
Technical Support Advisor (Night Shift)
Johnson Controls —Manchester
- Full-time
- Communication skills
- Free parking
- Paid training
Installations Engineer
Manchester Airport —Manchester
- Communication skills
- Free parking
- Employee discount
11d
IT Service Desk/Site Engineer
JN Bentley —Manchester
- Full-time
- Customer service
- Travel
- In-person
Quick apply
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Cloud & Infrastructure Engineer (Graduate Opportunity)
CTI Digital —Manchester
- Full-time
- Hybrid work
- Azure
- Computer Science
- Annual leave
- Flexible schedule
Quick apply
7d
Field Service Engineer, All Experience Levels
Sorption Wheel Services Ltd (Dehum) —Glossop
- £30,000 - £48,000 a year
- Full-time
- Carpentry
- Up to 50% travel
- Customer service
- Free parking
- Annual leave
Quick apply
6d
Field Service Engineers North
Tomra —Manchester
- £35,000 - £40,000 a year
- Overtime
- Continuous improvement
- Power tools
- Hand tools
Quick apply
Nights Technical Support
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave
22h
Infrastructure Cloud Engineer
McBride —Manchester
- Full-time
- Azure
- Computer Science
- Analysis skills
5d
IT Field Engineer - Manchester
T-Tech —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
12d
Engineer II, Digital Services Remote Operations
Schneider Electric —Warrington
- Full-time
- Remote
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave
Data Centre Operational Engineer
Easy Compute —Bury
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Travel
- Scripting
- Free parking
Quick apply
13h
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
Technical Support Advisor
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave

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IT Infrastructure & Support Technician

Clarion Security Systems Ltd
Manchester

Quick apply

Job details

Full-time
£32,000 - £38,000 a year
4 days ago

Benefits

Cycle to work scheme
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Scripting and automation in system administration
TCP
Cloud infrastructure
Driving Licence
Cloud architecture
Systems administration experience
Zero Trust Architecture (Architecture security)
Social media management
GCSE
CCTV
Disaster recovery
CCTV system installation
Microsoft Exchange
Network infrastructure
Equipment installation and commissioning
Virtualisation
Operational security implementation
SharePoint
Network architecture
IP networking
VMWare
Cybersecurity
PowerShell scripting
PowerShell
Help desk
Identity & access management
Network Security

Full job description

Role Overview

We are seeking a highly skilled IT Infrastructure & Support Technician to take ownership of the configuration, validation and optimisation of integrated IP-based security systems prior to deployment.

This is not a standard equipment pre-build role. You will be responsible for architecting, configuring, hardening and performance-testing CCTV, Access Control, Intruder and Intercom systems within a controlled pre-build environment — ensuring they are secure, scalable and deployment-ready.

Alongside security systems engineering, you will play a key role in managing and improving our internal IT infrastructure, supporting hybrid cloud environments, virtualised systems and network architecture.

This position suits someone who is equally comfortable configuring VLANs and firewalls as they are commissioning VMS platforms and troubleshooting SIP-based intercom systems.

Core Responsibilities

Security Systems Engineering (Pre-Build & Validation)

Pre-Build configuration of IP-based CCTV, Access Control, Intruder and Intercom platforms prior to deployment by our in house engineers.
Configure network topology including VLAN segmentation, firewall rules, routing, NAT and VPN access
Implement secure remote access solutions and hardened configurations
Validate firmware, patch levels and cybersecurity posture prior to site deployment
Test system resilience, redundancy, failover and storage performance
Pre-stage cloud-connected security platforms and hybrid integrations
Produce configuration documentation, network diagrams and deployment packs
Evaluate and benchmark new hardware, VMS platforms and access control technologies
Provide Tier 3 technical escalation support to field engineers

IT Infrastructure & Systems Administration

Administer and optimise internal infrastructure (Windows Server, Active Directory, DNS, DHCP, Group Policy)
Manage Microsoft 365 tenant including SharePoint, Exchange Online, conditional access and security policies
Support hybrid identity (on-prem AD + Azure AD / Entra ID)
Maintain and optimise virtualised environments (VMware / Hyper-V)
Manage backup solutions, disaster recovery strategy and business continuity planning
Maintain core network infrastructure (Layer 2/3 switching, VLANs, trunking, firewall policy, VPN, SD-WAN where applicable)
Oversee endpoint provisioning, MDM policies, and lifecycle management
Implement cybersecurity best practices including MFA, least-privilege access, system hardening and vulnerability remediation
Lead internal IT improvement projects from design to deployment

Digital & Technical Systems Support

Administer internal helpdesk and documentation systems
Provide 2nd and 3rd line technical support to engineers and key customers
Assist with website infrastructure and hosting environments
Manage and optimise company digital platforms and social channels

Technical Skills & Experience

Essential

Strong understanding of TCP/IP networking, routing, switching and VLAN segmentation
Experience configuring firewalls and secure remote access (VPN, port forwarding, NAT policies)
Advanced Windows administration experience
Experience managing Microsoft 365 / hybrid environments
Good knowledge of VOIP telephony systems
Virtualisation experience (VMware or Hyper-V)
Strong troubleshooting methodology across network, system and application layers
Understanding of cybersecurity principles and secure system design

Highly Desirable

Experience with Enterprise level IP-based CCTV, Access Control & Intercom Systems
Knowledge of ONVIF, SIP, RTSP and related protocols
Experience with PowerShell scripting and task automation
Familiarity with backup & disaster recovery solutions
Experience within the electronic security integration sector

Personal Profile

Analytical and methodical in approach
Strong documentation discipline
Comfortable working at both architectural and hands-on levels
Proactive and solutions-driven
Able to manage multiple technical streams simultaneously

Why This Role Stands Out

Genuine technical ownership of pre-deployment security builds
Influence over infrastructure standards and cybersecurity posture
Exposure to emerging IP security and hybrid cloud technologies
Opportunity to shape internal IT strategy

Job Type: Full-time

Pay: £32,000.00-£38,000.00 per year

Benefits:

Company pension
Cycle to work scheme
On-site parking

Application question(s):

Are you located within 20 miles of Manchester M34?

Education:

GCSE or equivalent (required)

Experience:

system administration: 5 years (required)

Licence/Certification:

Full UK Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical customer support engineer jobs in manchester, eng

IT Infrastructure & Support Technician

Product Specialist/Support Engineer (entry level)

Graduate Wireless Electronic Engineer / Software Developer (Wireless Products Team)

Graduate Software Support Engineer

2nd Line Modern Workplace Engineer

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Technical Support Advisor (Night Shift)

Installations Engineer

IT Service Desk/Site Engineer

EUC Engineer

Cloud & Infrastructure Engineer (Graduate Opportunity)

Field Service Engineer, All Experience Levels

Field Service Engineers North

Nights Technical Support

Infrastructure Cloud Engineer

IT Field Engineer - Manchester

Engineer II, Digital Services Remote Operations

Data Centre Operational Engineer

Senior IT Support Specialist / Project Engineer MSP

Technical Support Advisor

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