time banking Work, Jobs in manchester, eng (with Salaries)

Customer Service Representative
HSBC Global Services Limited —Manchester
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Banking Representative - Manchester (Market Street)
Metro Bank PLC —Manchester
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
1d
SSAS Administrator
InvestAcc Pension Administration Limited —Salford
- £25,000 - £26,000 a year
- Full-time
- Administrative experience
- Financial services
- In-person
- Free parking
- Work from home
Quick apply
1d
NWE IT Service Desk Intern
Bureau Veritas —Manchester
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Private Banking Executive
Weatherbys Banking Group —Manchester
- Full-time
- Hybrid work
- Financial services
- Banking
Quick apply
Customer Representative
Alexander Mann Solutions (AMS) —Oldham
- £13.87 an hour
- Full-time
- Customer service
- Communication skills
Loans Administrator and Data Analyst
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
4d
Client Executive
Close Brothers —Manchester
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
Associate - Banking & Finance
TLT —Manchester
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
Specialist, Client Operations
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
1d
Branch Manager - Oldham
Nationwide Building Society —Oldham
- From £34,500 a year
- Full-time
- Customer service
- Leadership
4d
Housing & Support Worker
Bridge-It Housing UK Team Ltd —Manchester
- From £26,500 a year
- Full-time
- Travel
- In-person
- Care plans
- Free parking
- Referral programme
Quick apply
4d
Partnership Manager, Manage My Banking
National Westminster Bank PLC —Manchester
- £56,720 - £85,080 a year
- Full-time
- Hybrid work
- Product management
- Agile
- Annual leave
1d
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
17h
KYC Onboarding Specialist
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Travel
- Banking
Quick apply
Finance Manager
pro-manchester —Manchester
- £33,000 - £40,000 a year
- Microsoft Word
- Microsoft Outlook
- English
- Work from home
- Employee discount
Quick apply
2d
Service Desk Analyst
EXL Service —Manchester
- Full-time
- Customer service
- Windows
- Organisational skills
- Employee stock purchase plan
Supply Chain Specialist - Lloyds Living Property Management
Lloyds Banking Group —Manchester
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
2d
Retail Sales Advisor (F/T 37.5h)
Fitshop UK Limited —Manchester
- £24,785 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
9h

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time banking jobs near manchester, eng

Customer Service Representative

HSBC Global Services Limited -
Manchester

Apply Now

Job details

Full-time
From £25,000 a year

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential, as what we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution – you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Applications are open to UK Residents over the age of 18 currently with the valid right to work in the UK for a minimum of 14 months, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application.

There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £25,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].

Apply Now

Refine Your Search

time banking jobs in manchester, eng

Customer Service Representative

Banking Representative - Manchester (Market Street)

SSAS Administrator

NWE IT Service Desk Intern

Private Banking Executive

Customer Representative

Loans Administrator and Data Analyst

Client Executive

Associate - Banking & Finance

Specialist, Client Operations

Branch Manager - Oldham

Housing & Support Worker

Partnership Manager, Manage My Banking

Customer Service Manager X2

KYC Onboarding Specialist

Finance Manager

Service Desk Analyst

Supply Chain Specialist - Lloyds Living Property Management

Logistics Coordinator

Retail Sales Advisor (F/T 37.5h)

I want to receive the latest job alerts for time banking in manchester, eng

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