Training specialist Work, Jobs in Manchester, Eng (with Salaries)

Training Specialist
Mitie —Manchester
- Full-time
- Hospitality
- Travel
- Contracts
9d
Operations Specialist Support Team (OSST) HOLMES Indexer
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Administrative experience
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Communal Spaces Specialist
OnwardHomes —Manchester
- £37,250 a year
- Call to connect
- Microsoft Access
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
12d
Technical Support Specialist
Ultraleds —Manchester
- £32,000 a year
- Full-time
- CAD
- Customer service
- Presentation skills
- Free parking
- Employee discount
Quick apply
6d
Training & Development Specialist - Signalling
Siemens —Manchester
- Full-time
- Hybrid work
- Communication skills
- Teaching
- Time management
Economic Crime - Internal Investigator
The Co-operative Bank —Manchester
- Up to £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
6d
Tech Onboarding & Support Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
Quality Checker
JLA —Manchester
- Up to £30,000 a year
- Full-time
- Sales
- Travel
- In-person
Quick apply
12d
Level 7 Assessor
The Manchester College —Manchester
- £19,758.60 - £28,403.40 a year
- Part-time
- English
- Education
- Bachelor's degree
- Annual leave
- Employee assistance programme
Achievement Tutor
The Manchester College —Manchester
- £26,344.80 - £37,871.20 a year
- Part-time
- Education
- Annual leave
- Employee assistance programme
Fire Risk Assessor
UK Test Ltd —Manchester
- £200 - £500 a day
- System design
- Bachelor's degree
- Organisational skills
Quick apply
9d
Contact Centre Executive
Hillview Finance Limited —Salford
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
Public Health Intelligence Specialist Apprenticeship Level 7
Calderdale Council —Halifax
- £34,434 - £36,363 a year
- Full-time
- Remote
- Leadership
5d
Mobile Health & Performance Specialist (Driving Role)
Myometrix Ltd (Telomyx) —Frodsham
- £30,000 a year
- Weekend availability
- First Aid Certification
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Learning & Development Support Specialist
EG On The Move Ltd —Blackburn
- £28,000 - £32,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
1d
Employment Specialist (Individual Placement and Support)
Change Grow Live —Nelson
- £30,268.05 - £32,802.41 a year
- Team management
- No degree
- Communication skills
- Annual leave
- Employee assistance programme
14d
Rent Support Specialist
OnwardHomes —Manchester
- £31,350 a year
- Call to connect
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee discount
18h
Venue Sourcing Specialist - Meeting & Events
Absolute Venues —Hale
- £28,000 - £30,000 a year
- Full-time
- Sales
- English
- Hotel
Quick apply
1d
Communications Data Investigator, Single Point of Contact
HM Revenue and Customs —Manchester
- £31,096 - £37,919 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
8d
Community Support Worker
isw care —Ashton-Under-Lyne
- £13.50 - £14.00 an hour
- Full-time
- Management
- English
- Case management
- Annual leave
Quick apply

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Training Specialist

Mitie -
Manchester

Apply Now

Job details

Permanent | Full-time
9 days ago

Benefits

Company car

Qualifications

Hospitality
Driving Licence
Contracts
SIA
Leadership
Communication skills

Full job description

Training Specialist – Retail Security

Location: North Region
Hours: Full-time, flexible working required including evenings and travel
Benefits: Attractive salary dependent on experience, company car, Mitie Perks and wider Mitie benefits package

About the Role

This is a fantastic opportunity to join the Mitie and Marks & Spencer partnership in a highly visible Training Specialist role, supporting retail operations across multiple M&S stores.

As a Training Specialist, you will be responsible for embedding the M&S Gold Standard across your region, ensuring our security colleagues deliver a consistently safe, secure, welcoming and customer-focused experience every day.

This role bridges the gap between world-class hospitality and proactive safety. You will work closely with Operations Managers, Store Managers and frontline Security Protection Officers to build confidence, raise standards and ensure every customer interaction reflects professionalism, warmth, visibility and care.

You will lead onboarding, training, coaching, observations and service audits across the contract, identifying skills gaps and evaluating training requirements through store visits, feedback and management requests. Training will be delivered both in person and online via Microsoft Teams, ensuring consistency in world-class service delivery, strong stakeholder engagement and achievement of key performance indicators.

What You'll Do

Customer Experience Excellence & Retail Security Standards

Implementation and ongoing development of the M&S Gold Standard across your region.

Champion a customer-first culture within retail security operations.

Coach teams to deliver a highly visible, approachable and reassuring security presence.

Complete retail security training to assist with development of security officers.

Ensure colleagues understand how to balance customer service, loss prevention, safety and operational excellence.

Promote a “One Team” approach between Mitie security colleagues and M&S store teams.

Training, Onboarding & Capability Development

Lead onboarding for all new starters, ensuring colleagues understand service standards, partnership expectations and the M&S way of working.

Deliver engaging training programmes both in-store and virtually via Microsoft Teams, driving consistency across the region.

Identify skills gaps through observations, feedback and management requests, creating targeted development plans to improve capability and performance.

Support Operational Managers to build coaching capability and maintain world-class service standards.

Coaching, Observation & Performance Improvement

Conduct regular store visits, providing real-time coaching and feedback to colleagues and managers.

Assess customer interactions, professionalism and service behaviours, identifying opportunities for improvement.

Track colleague development and address performance gaps through targeted coaching interventions.

Recognise and share best practice to drive consistency across the contract.

Audit, Assurance & Service Standards

Conduct customer experience audits, quality checks and service observations across the region.

Measure performance against service standards, operational expectations and contractual KPIs.

Develop improvement plans where gaps are identified and monitor progress to completion.

Ensure service standards remain consistent while evolving training and coaching approaches to meet business needs.

Stakeholder Engagement

Build strong relationships with M&S Store Managers, Mitie Operational Managers and frontline teams.

Act as the link between service expectations and frontline delivery, ensuring alignment across the contract.

Provide insight, feedback and recommendations to drive continuous improvement.

Support governance reviews with meaningful updates on training, capability and service performance.

What You'll Bring

Essential

Experience in customer experience, hospitality, retail, security leadership, learning and development or service excellence.

Retail security experience

Proven experience coaching, training and developing frontline teams.

Strong communication and facilitation skills, with the ability to engage and inspire teams in a fast-paced retail environment.

Ability to deliver both in-person and virtual training.

Calm, confident and professional approach to challenging situations and conflict de-escalation.

Full UK driving licence and willingness to travel extensively across your region.

Desirable

SIA Licence or willingness to complete if successful

Coaching or training qualification.

Experience conducting audits, mystery shops or service reviews.

Apply Now

Refine Your Search

training specialist jobs in manchester, eng

Training Specialist

Operations Specialist Support Team (OSST) HOLMES Indexer

Communal Spaces Specialist

Technical Support Specialist

Training & Development Specialist - Signalling

Economic Crime - Internal Investigator

Tech Onboarding & Support Specialist

Quality Checker

Level 7 Assessor

Achievement Tutor

Fire Risk Assessor

Contact Centre Executive

Public Health Intelligence Specialist Apprenticeship Level 7

Mobile Health & Performance Specialist (Driving Role)

Learning & Development Support Specialist

Employment Specialist (Individual Placement and Support)

Rent Support Specialist

Venue Sourcing Specialist - Meeting & Events

Communications Data Investigator, Single Point of Contact

Community Support Worker

I want to receive the latest job alerts for training specialist in manchester, eng

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