Transformation it service support Work, Jobs in Manchester, Eng (with Salaries)

IT Service Delivery Manager
ThirdGen Digital Technologies Ltd —Manchester
- £3,800 - £6,500 a month
- Full-time
- Management
- Computer Science
- Continuous improvement
Quick apply
5d
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
IT Applications Analyst
Rochdale Boroughwide Housing —Rochdale
- £37,658 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
7d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
IT Asset Catalog Analyst
Barclays —Knutsford
- Data analysis skills
7d
Cloud IAM Support Engineer
Capgemini Sogeti —Manchester
- Hybrid work
IT Infrastructure Engineer
Vix Technology —Manchester
- £40,000 - £50,000 a year
- Full-time
- Google Suite
- APIs
- Communication skills
- Employee assistance programme
Quick apply
eBusiness Executive
Softcat —Manchester
- Hybrid work
- Communication skills
- School
- Flexible schedule
8h
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Data Exploitation Officer
HM Revenue and Customs —Manchester
- £31,096 - £37,919 a year
- Part-time
- Presentation skills
- Communication skills
- Analytics
12d
Web/Mobile Developer
mydentist —Manchester
- Hybrid work
- Software troubleshooting
- Free parking
- Employee assistance programme
Quick apply
DevOps Engineer - Manchester, UK
Capgemini —Manchester
- DevOps
- Scripting
8d
Senior IT Project Manager
Core —Manchester
- Full-time
- Remote
- Communication skills
- Annual leave
- Work from home
Quick apply
13d
Product Support Specialist - Tech
Moody's —Manchester
- Computer Science
- Analysis skills
- Bachelor's degree
4d
Digital Communications Engineer
GMCA —Manchester
- Hybrid work
- No degree
- Mentoring
18h
IT Operations Manager
AMS GROUP —Manchester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
8d
IT Cloud Engineer
Places for People —Northwich
- £40,000 - £45,000 a year
- Hybrid work
- In-person
- Communication skills
- Annual leave
- Employee discount
RISE Adviser - North West - Secondary adviser
Department for Education —Manchester
- £600 a day
- Part-time
- Presentation skills
- Travel
- Leadership
Software Engineer
Oakland —Manchester
- Hybrid work
- Travel
- Software development
- AI
- Annual leave
- Referral programme
13d

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IT Service Delivery Manager

ThirdGen Digital Technologies Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£3,800 - £6,500 a month
5 days ago

Benefits

Employee mentoring programme
Financial planning services
Discounted or free food
Canteen

Qualifications

Report writing
Management
Computer Science
Report generation
Stakeholder collaboration
IT team management
Stakeholder liaison
IT service management
Continuous improvement
Continuous improvement cycles oversight
Technology leadership experience
Information technology team management
Leadership
Information Technology

Full job description

Job Description

ThirdGen Digital Technologies Ltd is seeking an experienced IT Service Delivery Manager to lead the delivery, improvement, and governance of technology services across the organisation. This role focuses on ensuring reliable IT operations, strengthening service performance, and creating seamless experiences for internal users and clients. You will work closely with technical teams, business stakeholders, and external partners to enhance service quality and drive continuous improvement across the technology environment.

Key Responsibilities

Manage the delivery of IT services, ensuring operational performance meets agreed service expectations and business priorities.
Establish and maintain service management processes covering incidents, requests, changes, and service improvements.
Lead relationships with internal teams, technology suppliers, and service providers to maintain effective collaboration.
Review service performance data, identify operational trends, and implement initiatives to improve reliability and efficiency.
Oversee major incidents, ensuring effective communication, root cause analysis, and preventative actions are completed.
Support technology transformation projects by coordinating service readiness, operational planning, and implementation activities.
Develop service reports, governance updates, and improvement recommendations for senior leadership.

Qualifications

Proven experience in IT service delivery, IT operations management, service management, or technology leadership roles.
Strong understanding of ITIL frameworks, incident management, change management, and service improvement practices.
Experience managing technical teams, third-party suppliers, and enterprise technology services.
Ability to balance operational priorities with strategic technology objectives.
Excellent communication, stakeholder management, and problem-solving skills.
Degree in Information Technology, Computer Science, Business Technology, or a related discipline.

Why Work With Us

At ThirdGen Digital Technologies Ltd, service delivery is about creating technology experiences that are dependable, responsive, and continuously evolving. This role offers the opportunity to influence how technology services are managed, introduce improvements that create measurable impact, and collaborate with specialists across a modern digital environment. We value leaders who combine operational discipline with innovative thinking and who are passionate about building stronger connections between technology and business success.

Pay: £3,800.00-£6,500.00 per month

Benefits:

Canteen
Discounted or free food
Employee mentoring programme
Financial planning services

Work Location: In person

Quick apply

Refine Your Search

transformation it service support jobs in manchester, eng

IT Service Delivery Manager

IT Support Technician

Helpdesk Team Leader

IT Applications Analyst

IT Support Engineer

IT Asset Catalog Analyst

Cloud IAM Support Engineer

IT Infrastructure Engineer

eBusiness Executive

Service Desk Analyst - Shared Services

Data Exploitation Officer

Web/Mobile Developer

DevOps Engineer - Manchester, UK

Senior IT Project Manager

Product Support Specialist - Tech

Digital Communications Engineer

IT Operations Manager

IT Cloud Engineer

RISE Adviser - North West - Secondary adviser

Software Engineer

I want to receive the latest job alerts for transformation it service support in manchester, eng

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