Would you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
About Softcat
As one of the UK's leading IT infrastructure providers and a FTSE 250 listed company, we have built a reputation for excellence. Our strategy is simple – we believe that highly engaged employees are the key to building customer trust and loyalty over the years. This trust and loyalty, combined with our market leading growth and performance, enables us to invest in our technology and services capabilities.
This investment in turns drives even more engaged employees. We are committed to giving everyone the opportunity to step up and show how much they can achieve. Our success is truly a collective effort - we succeed when all our people succeed.
Why join Softcat's internal technology team?
Softcat is an amazing success story and as part of our continued growth we are investing significantly more in a new technology strategy going forward. Softcat's internal Technology Team is undergoing an exciting transformation this evolution aims to provide greater opportunities for our people's professional development and prepare us to execute our more ambitious technology strategy effectively.
We're passionate about what we do, how we do it and the positive impact our technologies have on the lives of our employees and customers.
We are looking for an experienced Programme Manager to lead TechFwd, Softcat's strategic internal technology transformation programme. You will oversee the governance, coordination and delivery of a complex, multi-workstream programme aligned to strategic objectives and a modern, product-led operating model.
You will bring experience delivering programmes in waterfall environments, alongside a practical understanding of Agile ways of working, enabling you to operate effectively across both approaches.
Working closely with senior stakeholders across Product, Technology, Business Change and the PMO, you will align priorities, manage dependencies, and provide clear reporting on progress, risks and outcomes.
You will also oversee programme governance, financial management, and benefits realisation across multiple projects and workstreams.
Programme Governance, Delivery & Financial Oversight
Provide structured oversight and control across a complex programme to ensure coordinated delivery, financial control and value realisation.
- Establish and maintain programme‑level plans, roadmaps, governance artefacts and reporting.
- Coordinate delivery across multiple projects and workstreams, managing interdependencies and sequencing.
- Own programme‑level governance, ensuring delivery remains aligned to agreed scope, priorities, timelines and funding approvals.
- Maintain oversight of programme budgets and forecasts, working with Finance and delivery leads to track spend and manage variance.
- Provide clear, consolidated programme status and financial reporting to senior stakeholders and governance forums.
Risk, Dependency & Change Management
Proactively manage complexity and uncertainty across the programme lifecycle.
- Identify, document and manage programme‑level risks, issues and dependencies.
- Assess the cost and funding impact of risks, delays and proposed changes across the programme.
- Ensure change is assessed holistically, with clear understanding of impacts on delivery, cost, timelines and benefits.
- Support senior stakeholders with clear options, impacts and recommendations to enable effective decision‑
Stakeholder & Senior Leadership Engagement
Build alignment, confidence and trust through strong communication and leadership.
- Act as a primary point of contact for senior business and technology stakeholders for the programme.
- Facilitate programme‑level governance forums, steering groups, decision points and financial performance.
- Translate strategic objectives into clear delivery outcomes and priorities.
- Actively manage stakeholder expectations and resolve conflicts or competing priorities.
Ways of Working & Continuous Improvement
Promote effective, consistent delivery practices across the programme.
- Apply appropriate delivery approaches (Agile, Waterfall or hybrid) at programme scale in line with Softcat frameworks.
- Promote consistent governance standards, delivery assurance and transparency.
- Identify systemic delivery challenges and drive continuous improvement across the programme.
- Coach and support Project Managers and delivery leads as required.
What we need from you
- Proven experience leading or coordinating complex IT or business change programmes with budgetary accountability.
- Strong understanding of programme‑level governance, planning and delivery controls.
- Excellent communication and stakeholder management skills, including engagement with senior leaders.
- Experience managing cross‑project risks, dependencies and change at scale.
- Ability to work confidently across business and technical teams in a fast‑paced environment.
- A structured, outcome‑focused mindset with strong judgement and decision‑making capability.
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
