Director of client services Work, Jobs in Manchester, Gtm (with Salaries)

Client Success Director
PHMG Careers —Manchester
- From £35,000 a year
- Microsoft Outlook
- Sales
- Customer service
- Annual leave
- Work from home
Quick apply
Director of Construction Operations
Lazaro Construction Services Ltd —Manchester
- £125,000 a year
- Engineering
- Electrical experience
- Bachelor's degree
- Flexitime
Quick apply
Director of Technical Services
IntelliPK Technology Services Ltd —Halifax
- £5,200 - £8,500 a month
- Full-time
- Azure
- Microsoft Office
- AWS
- Referral programme
- Sick pay
Quick apply
High Net Worth Underwriter - Part Time
Together —Cheadle
- £300,000 a year
- Full-time
- Tax experience
Quick apply
7d
Performance & Support Services Manager
Equans —Manchester
- Full-time
- Annual leave
- Employee assistance programme
7d
Associate Director - Programme Management
Turner & Townsend —Manchester
- Full-time
- Management
- Project management
- Leadership
Quick apply
Regional Operations Director - Places Leisure
Places for People —Manchester
- £80,000 - £90,000 a year
- Travel
- Contracts
- Leadership
- Annual leave
- Employee discount
Head of Communications
CarFinance247 —Manchester
- Up to £70,000 a year
- Monday to Friday
- Financial services
- AI
- Leadership
Quick apply
Associate Director – CDM Services
TFT Consultants —Manchester
- Full-time
- Hybrid work
- Construction experience
- Communication skills
- Office experience
2d
Client Services Manager
Marketing and Commercialisation Agency —Manchester
- £28,000 - £31,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
Quick apply
Head of HSEQ
NSG Environmental —Chorley
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Life insurance
Quick apply
3d
Private Jets Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Cheadle
- £35,000 a year
- Full-time
- Customer service
- Travel
- Communication skills
Quick apply
Advisory Services Graduate (Multiple locations)
AECOM —Manchester
- Full-time
- Hybrid work
- In-person
- Communication skills
- Marketing
5d
Associate Director - FM Operational Readiness
Turner & Townsend —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
High Net Worth Underwriter
Together —Cheadle
- Full-time
- Tax experience
Quick apply
Operations Manager
Impact Food Group —Manchester
- Full-time
- Management
- Cooking
- Travel
Quick apply
3d
Associate Director - PMQS
Gateley —Manchester
- Business development
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Senior Relationship Director | S4 | Large Corporate | Manchester or Liverpool
A01 Santander UK plc —Manchester
- £83,200 - £124,800 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- No degree
Deputy Headteacher
Bright Futures Care —Manchester
- £51,000 - £58,000 a year
- Full-time
- Management
- Data analysis skills
- Leadership
- Annual leave
Manager, Value Creation Services, M&A
Deloitte —Manchester
- Hybrid work
- Microsoft Excel
- Analysis skills
- Project management

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director of client services jobs near manchester, gtm

Client Success Director

PHMG Careers -
Manchester

Quick apply

Job details

From £35,000 a year

Benefits

Annual leave
Work from home
Employee assistance programme
Enhanced paternity leave
Life insurance

Qualifications

Microsoft Outlook
Sales
Customer service
B2B
Communication skills
Negotiation

Full job description

Client Success Director

Old Trafford, Manchester | Starting from £35,000 base (£62,000+ OTE) | North American Hours (4 or 4.5 days per week available - 1 day work from home)

About PHMG:

Established in 1998, PHMG has grown from a Manchester-founded creative business into the world's leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services. In 2025, PHMG entered a defining new chapter as an employee-owned business. Ownership now sits with the people who power our creativity, performance and growth. It strengthens our independence, sharpens our long-term focus and ensures success is shared. We are proud recipients of the King's Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact. Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth. Sound good?

The Role:

An exciting opportunity has arisen to play a crucial role in continuing our company's success. In this role, you'll deliver a world-class sales service to our North American clients, identifying opportunities to retain and grow existing business. By combining sharp product knowledge with persuasive communication, you'll drive client loyalty and directly impact retention targets. The role requires you to be comfortable when communicating with clients of all levels, both over the telephone and via email – so excellent communication skills are a must. You'll be confident when dealing with any situation that arises, self-motivated and a highly skilled problem solver. You're also an exceptional listener, ever empathetic to our clients' needs while respecting our needs, too.

Responsibilities:

Deliver a premium sales service to maximise retention and growth opportunities
Develop expert knowledge of PHMG products to strengthen sales conversations and offer the customer a solution that is tailored to their needs
Identify and resolve client concerns quickly and effectively through effective questioning
Implement retention strategies to achieve and exceed targets.
Orchestrating seamless coordination with internal departments, and accruing profound product expertise to elevate the retention strategy.
Managing a CRM database on a day-to-day basis

Skills, Knowledge and Experience Required:

Previous experience working in a B2B role
Excellent customer service skills
Ability to thrive in an environment targeted towards customer retention and satisfaction
Effective personal organisation; self-starter with drive, ambition and creativity
The ability to negotiate, coupled with excellent written and oral communication
Excellent attention to detail and problem-solving capabilities
Ability to work under pressure with a constant positive outlook when being faced with complex client issues

Benefits:

Free Pure-Gym membership after 3-months served
23 days annual leave plus bank holidays, increasing with length of service
Additional half day off for birthday
Enhanced maternity, paternity and adoption leave
Two volunteer days per year for a charity of your choice
Life insurance and critical illness cover
Free fruit & breakfast
On-site barber and beautician
Car valet service
Dedicated Employee Assistance Programme
Plus many more...

#LI-CL1

Quick apply

Refine Your Search

director of client services jobs in manchester, gtm

Client Success Director

Director of Construction Operations

Director of Technical Services

High Net Worth Underwriter - Part Time

Performance & Support Services Manager

Associate Director - Programme Management

Regional Operations Director - Places Leisure

Head of Communications

Associate Director – CDM Services

Client Services Manager

Head of HSEQ

Private Jets Sales Consultant - £35,000pa + 10% Uncapped Commission

Advisory Services Graduate (Multiple locations)

Associate Director - FM Operational Readiness

High Net Worth Underwriter

Operations Manager

Associate Director - PMQS

Senior Relationship Director | S4 | Large Corporate | Manchester or Liverpool

Deputy Headteacher

Manager, Value Creation Services, M&A

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