It support analyst Work, Jobs in Manchester, Gtm (with Salaries)

1st Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
8d
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
Quick apply
3rd Line Support Analyst
Chubb Fire & Security —Shadsworth with Whitebirk
- £40,000 - £50,000 a year
- Full-time
- Azure
- Free parking
- Employee discount
Quick apply
2d
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
TechHub Support Analyst
Ofcom —Manchester
- Full-time
- Continuous improvement
- SharePoint
10d
IT Service Support Analyst
Bodycote —Macclesfield
- Hybrid work
- Windows
- Continuous improvement
- No degree
8d
Application Support Analyst
Barclays —Knutsford
- Continuous improvement

Discover related jobs

Based on your search for it support analyst jobs.

Junior IT Support Engineer
Partner One Capital —Manchester
Provide on-site support in the Data Center during incidents, RMA, project, and maintenance activities. Minimum of 3 years of experience in a varied IT System…
Quick apply
1d
Graduate Software Support Engineer
Car Benefit Solutions —Bury
The role will help manage support tickets, investigate user queries, problem-solving, document system behaviours, and work with Software Services teams to…
£26,000 - £30,000 a year
Quick apply
11d

I want to receive the latest job alerts for it support analyst in manchester, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support analyst jobs near manchester, gtm

1st Line Support Analyst

Sharp -
Stockport

Apply Now

Job details

Permanent | Full-time
8 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
Azure
Ticket management
Firewall
Virtualisation
Customer support
Communication skills
Microsoft Azure
Help desk

Full job description

Company Name:

Sharp Business Systems UK PLC

Location:

Stockport

Advert Closing Date:

Job Number:

JO-2608-2712

Work Type:

Permanent / Full Time

1st Line Support Analyst

Location: Stockport

Hybrid working: 3 x in the office, 2 x from home

Are you personable, technically minded, and ready to take the next step in your IT career? Sharp UK is looking for a 1st Line Support Analyst to join our helpdesk team in Stockport. If you enjoy solving problems, providing outstanding client service, and developing your technical skills, we’d love to hear from you.

What You’ll Be Doing

You will deliver high quality technical support and maintain strong communication throughout when dealing with our valued clients. Reporting directly to the Helpdesk Manager, you’ll play a key role in managing and resolving support requests while helping us maintain our excellent reputation and client satisfaction.

Your responsibilities will include:

Owning, updating, and progressing support tickets to give clients confidence in our service.

Meeting Key Performance Indicators (KPIs) to ensure high standards of service delivery.

Organising and prioritising your daily workload to meet client expectations efficiently.

Using your technical knowledge to resolve issues and escalate where necessary.

Communicating clearly, professionally, and positively with clients and colleagues.

Actively developing your technical skills and contributing to team productivity.

Representing Sharp IT Services professionally to support client retention and business growth.

What We’re Looking For

We’re seeking a motivated team player with a passion for IT and a strong client-service mindset. You’ll ideally bring:

A friendly, professional, and approachable attitude
A strong desire to grow your skills in IT support
Excellent verbal and written communication skills
At least 2 years’ experience in IT support
Intermediate knowledge of:
- Microsoft Server and Desktop Operating Systems
- Microsoft 365 and Azure
- Virtualisation, Networking, Firewalls, and Cyber Security
Basic understanding of backup solutions and antivirus tools
Awareness of Remote Monitoring and Management (RMM) tools

Apply Now

Refine Your Search

it support analyst jobs in manchester, gtm

1st Line Support Analyst