Operations associate north america Work, Jobs in Manchester, Gtm (with Salaries)

Operations Associate - North America
PHMG Careers —Manchester
- £28,000 a year
- Monday to Friday
- Sales
- Customer service
- Communication skills
Quick apply
8d
Business/Account Development Manager
United Rentals, Inc. —Manchester
- Full-time
- Sales
- Bachelor's degree
- Travel
Senior Contract Manager
ADP —Manchester
- English
- Bachelor's degree
- Contracts
3d
Brand Representative - Manchester Arndale, Hollister
AFH STORES UK LIMITED —Manchester
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Brand Representative - The Trafford Centre, Abercrombie & Fitch
AFH STORES UK LIMITED —Manchester
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Assistant Manager - Manchester Arndale, Hollister
AFH STORES UK LIMITED —Manchester
- £30,785 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Key Lead - Manchester Arndale, Hollister
AFH STORES UK LIMITED —Manchester
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Assistant Manager - The Trafford Centre, Abercrombie & Fitch
AFH STORES UK LIMITED —Manchester
- £30,785 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Assistant Manager - The Trafford Centre, Hollister
AFH STORES UK LIMITED —Manchester
- £30,785 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Key Lead - The Trafford Centre, Abercrombie & Fitch
AFH STORES UK LIMITED —Manchester
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Key Lead - The Trafford Centre, Hollister
AFH STORES UK LIMITED —Manchester
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount

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operations associate north america jobs near manchester, gtm

Operations Associate - North America

PHMG Careers -
Manchester

Quick apply

Job details

Fixed term contract
£28,000 a year
8 days ago

Qualifications

Sales
Customer service
Communication skills
Time management

Full job description

Role: Operations Associate - North America

Location: Office-based (Old Trafford, Manchester, M16 0PQ)

Hours: 1pm-10pm Monday - Friday

Salary: £28,000 with an OTE of £29,000

Contract: Fixed term contract to the 31st December 2026

We're looking for ambitious Operations Associate to join our Client Care team to play a vital role in the day-to-day management of our North American account base, made up of long-standing clients and new clients signed up by our expert sales teams.

Our Operations Associates help to ensure all our clients receive a high-quality and timely service by partnering with different teams in the organisation - such as Account Managers, Copywriters, Post-Production and Technical Teams.

Responsibilities:

Responsible for the project management of all creative aspects of the client journey.
Liaising with the Copy, Post-Production, Music and Voice teams to develop client audio branding productions.
Working alongside the Technical Teams to ensure the implementation of all productions as well as resolving any outstanding cases.
Contacting clients following email campaigns to ascertain update requirements.
Understanding the Account Managers client base and supporting with searching for additional business opportunities.
Ensuring a timely response to incoming client queries and requests as well as proactively contacting clients/internal departments as and when required.
Perform audio branding quality check calls with clients and troubleshoot when required.

Skills, knowledge and experience required:

Solid verbal and written communication skills with proven experience within a similar role
An ambitious self-starter with drive, creativity and a commitment to first-class customer service
Strong listening and writing skills and an ability to speak articulately and confidently
High levels of attention to detail and expert organisational/time-management skills
Expertise with all standard PC software and CRM databases
A commercial mindset to be able to balance client need with business objectives
Commitment to personal development and career growth

About PHMG:

Established in 1998, PHMG has grown from a Manchester-founded creative business into the world's leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services. In 2025, PHMG entered a defining new chapter as an employee-owned business. Ownership now sits with the people who power our creativity, performance and growth. It strengthens our independence, sharpens our long-term focus and ensures success is shared. We are proud recipients of the King's Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact. Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth. Sound good?

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Refine Your Search

operations associate north america jobs in manchester, gtm

Operations Associate - North America

Business/Account Development Manager

Senior Contract Manager

Brand Representative - Manchester Arndale, Hollister

Brand Representative - The Trafford Centre, Abercrombie & Fitch

Assistant Manager - Manchester Arndale, Hollister

Key Lead - Manchester Arndale, Hollister

Assistant Manager - The Trafford Centre, Abercrombie & Fitch

Assistant Manager - The Trafford Centre, Hollister

Key Lead - The Trafford Centre, Abercrombie & Fitch

Key Lead - The Trafford Centre, Hollister

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