Job Description
Title:
Independent Domestic Violence Advocate (IDVA)
Area:
Salford
Reporting to:
IDVA Team Leader
All paid members of staff are accountable to the CEO, and ultimately the
Trustees of TDAS
Service:
Safe in Salford IDVA Team
Place of work:
Salford
Hours of Work:
37 hours per week
Salary:
£30,366.18 FTE
Closing: 10am Friday 26th June 2026
Interviews: w/c: Monday 29th June 2026
Benefits:
A generous package including 33 days holiday per year inclusive of bank holidays (FTE), extra holidays, for long service, Employee pension scheme with 3% employer contribution (after 3 months of employment), Cycle2work Scheme, Life assurance benefit, 365 days a year Employee Assistance Programme
Background
Trafford Domestic Abuse Services (TDAS) is a Quality accredited, registered charity offering support to individuals and families who are affected by domestic abuse since 1990. We support families who live/work in the Trafford area and provide IDVA and Children and Young People (CYP) support services in Salford. We provide both intervention and prevention services and work in partnership with other voluntary organisations to support families across Greater Manchester.
TDAS Values
Innovative: introduce new ideas, are creative and foreword thinking.
Collaborative: work in partnership with key stakeholders to enable people to achieve a defined & common purpose
Openness: create an open culture, provide transparent reporting, good fundraising and governance.
Person centred: provide coordinated, personalized and enabling services to everyone
Empowering: empower our service users to become stronger, more confident, being aware of their rights and privileges and live a more meaningful and fulfilling life.
Purpose of the role
To play an integral and active part in the community based IDVA and Safe in Salford Partnership team. You will work as part of a skilled, multi-disciplinary staff team and must be approachable and highly motivated in supporting and encouraging people experiencing domestic violence/abuse to make informed choices in order to determine their own future. You will ensure the provision of support and advocacy services to service users who are experiencing or have experienced Domestic Abuse. Assessing the risk a service user is in and delivering a service appropriate to the level of risk.
Main Duties
- Provide a person centred, outreach service to adults accessing the IDVA service. This could be via face to face, telephone or other digital means
- To liaise with MARAC agencies to promote Safe in Salford service offer and encourage referrals/self referrals.
- To decide on the most appropriate method of offering support to service users in accordance with MARAC policy and within the resources available
- To assess the risk the service user is in using the SafeLives DASH Risk Indicator Checklist and ensure that the delivery of the IDVA service is appropriate to this level of risk and to notify the Senior IDVA of any risks identified.
- Participate in the Multi-Agency Risk Assessment Conference framework: refer service users to, attend and participate in meetings and follow up actions agreed in the MARAC
- Carry out assessment and safety planning procedures with service users and deliver a service appropriate to the identified level of risk.
- Hold and manage a case load as agreed with the Service Manager.
- Complete initial support and safety/risk assessments for all service users and ensure these are monitored and reviewed on each contact.
- To keep accurate, factual and appropriate daily recordings and record these on the case management system in a timely and professional manner.
- To offer practical and emotional support to service users.
- To ensure standard and effectiveness of work with service users is consistent and of high quality.
- Support the Service manager on reporting and delivery of Outcomes as highlighted in funders requirements.
- Liaise and work in conjunction with key agencies ensuring that multi-agency work is undertaken as part of the process involved in the assessment and delivery of services provided to adults.
- Access regular feedback from service users to ensure the continued improvement of services and support offered to children and young people by Safe in Salford.
- To deliver awareness raising sessions to the public on domestic abuse and its effects on families.
- To plan and manage own workload working on own initiative, often in times of crisis.
- To be aware of, implement and keep up to date with Child Protection/Safeguarding Procedures in accordance with TDAS, Safe in Salford and Salford City’s Child Protection/Safeguarding policies and procedures.
- To ensure regular health and safety procedures including risk assessments are completed where appropriate
- Work in partnership with adults, families, staff, statutory, voluntary and community organisations to promote the welfare and wellbeing of all adults and families supported by Safe in Salford.
General
- Work with the Chief Executive Officer and other staff members to promote and support the development of TDAS.
- To adhere to TDAS Code of Conduct at all times.
- To attend staff meetings when required
- To work in line with, and follow, the policies and procedures of TDAS.
- To ensure that all TDAS policies and procedures are implemented and promoted by staff.
- To actively promote diversity in the organisation.
- To act as an ambassador for and represent the TDAS at external functions.
- To represent TDAS on local and regional forums.
- To build positive relationships and partnerships with key local agencies
- To embody TDAS’s values and act as a role model.
- To participate actively in the management team, contributing to the strategic development of the organisation.
- To undertake any other duties as may be deemed consistent with the requirements of the post.
Application Criteria and Process
To apply for this position, it is essential that you have NNEB/NVQ level 3 or equivalent qualification in Domestic Abuse, Social Care or Education or similar (essential) and/or a Safelives IDVA Qualification or equivalent (desirable).
You must also have a minimum of 12 months experience of working with adults identified as high risk in a domestic abuse setting and experience of working with adults in a crisis situation, demonstrating strong crisis management skills and ability to cope under pressure. It is essential that you have up-to-date knowledge of Child Protection and Safeguarding Adults.
TDAS is committed to delivering a compassionate, non-judgmental, and specialist domestic abuse support service. As such, we welcome applications from ex-service users, provided A minimum of 12 months has passed since the individual last accessed TDAS services.
Applicants with minimum qualifications and experience will only be considered. Please do not send CVs, as they will not be processed.
This post is subject to an enhanced DBS. No CVs and no agencies please.
For further information please contact sophia.ibrahim @tdas.org.uk Tel: 0161 872 7368
Equality, Diversity and Accessibility
TDAS is committed to fostering an inclusive, supportive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds, identities and abilities, and we ensure a fair and transparent recruitment process.
Applicants are welcome to submit their application in the format that works best for them; written form, video, or audio recording.
As a recognised Disability Confident Employer, we are committed to inclusive recruitment practices and guarantee an interview to all applicants with a disability who meet the minimum essential criteria for the role.
There may be occasions where we are required to specify the gender of a role due to the nature of the work, predominantly within our safe accommodation services. Where this applies, it will be made clear within the recruitment pack and will be in line with the Equality Act 2010.
Application Form and Pack: Application form for TDAS - Google Forms.
Pay: £30,366.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking
- Sick pay
Work Location: In person
