Claims handler role Work, Jobs in Manchester (with Salaries)

Claims Handler
Direct Line Group —Manchester
- Customer service
- Employee discount
Complaints Handler
Teleperformance —Manchester
- From £26,442 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Third Party Claims Handler
FMG —Huddersfield
- £24,854 - £28,842 a year
- Hybrid work
- In-person
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
10d
Claims Handler
Howden Group Holdings —Manchester
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
Third Party Defence Handler
FMG —Huddersfield
- £24,854 - £28,842 a year
- Hybrid work
- In-person
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
6d
Claim Handler Assistant
Baker Chase LLP —Oldham
- £13 an hour
- Full-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
Commercial Property Claims Handler
Intact Insurance UK Limited —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
FNOL Claims Handler
Zego —Halifax
- Weekend availability
- Hybrid work
Quick apply
Claims Fraud Triage Handler
Zego —Halifax
- Hybrid work
- AI
Quick apply
Casualty Injury Claims Handler
Intact Insurance UK Limited —Manchester
- Hybrid work
- Annual leave
- Flexible schedule
Quick apply
3d
Customer Service Claims Handler
The Vella Group —Warrington
- £27,976 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Store discount
Quick apply
Customer Claims Fraud Handler
Zego —Halifax
- Hybrid work
- Communication skills
Quick apply
Legal Motor Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
Pre Litigation ULR Claims Handler
BDElite Ltd —Bolton
- Up to £28,000 a year
- Overtime
- Continuous improvement
- Organisational skills
- IT
- Annual leave
Quick apply
13h
Casualty Technical Sensitive Claims Handler
Benefact Group —Manchester
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Fast Track Quantum File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
Claims Handler - Liability
Direct Line Group —Manchester
- Communication skills
- Negotiation
- Employee discount
MOJ/OICP Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
12h
Medical Agency File Handler
Express Solicitors —Manchester
- £23,400.00 - £27,411.66 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Employee assistance programme
Personal Assistant / Senior Property, Business, Podcast & Compliance Administrator
Bricks to Riches —Manchester
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply

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Claims Handler

Direct Line Group -
Manchester

Apply Now

Job details

Permanent

Benefits

Company pension
Employee discount

Qualifications

Customer service

Full job description

Claims Handler

Manchester

Hybrid 50:50 Home / Office Split

DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

What you'll be doing
In this role, you will support our Landlord, Tradespeople and SME customers throughout the commercial property claims journey. From the moment a claim is logged through to final resolution, you’ll coordinate repairs or replacements, process settlements and ensure customers are kept fully informed every step of the way.

You’ll work proactively to minimise disruption to customers’ day‑to‑day operations, progressing claims efficiently, juggling multiple tasks at pace and navigating a range of digital systems.

Your key responsibilities will be:

Supporting customers from first notification of loss through to settlement.
Coordinating repairs, replacements or alternative solutions depending on the claim.
Managing the full end‑to‑end claims process across commercial property portfolios.
Maintaining regular, proactive communication with customers, suppliers and stakeholders.
Minimising operational disruption by progressing claims efficiently and effectively.
Using multiple digital systems to log updates, process claims and manage documentation.
Ensuring all decisions align with regulatory requirements and Treating Customers Fairly principles.

What you'll need

Excellent customer service experience, ideally within a fast‑paced environment.
Experience with commercial property or claims handling is beneficial but not essential — full training will be provided.
Ability to multitask, prioritise and manage a busy workload effectively.
A collaborative mindset, with a willingness to learn and support colleagues.
Strong customer focus, with a commitment to delivering high‑quality service.
Confident digital skills, including the use of Microsoft products and other systems.

Ways of Working

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

Employer contributed pension

Annual company bonus

Discounts on Insurance products

Generous holiday allowance

Flexible benefits package including optional health and dental insurance

Buy as you earn share scheme

Employee discounts and cashback

Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus and pension arrangements.

Apply Now

Refine Your Search

claims handler role jobs in manchester

Claims Handler

Complaints Handler

Third Party Claims Handler

Claims Handler

Third Party Defence Handler

Claim Handler Assistant

Commercial Property Claims Handler

FNOL Claims Handler

Claims Fraud Triage Handler

Casualty Injury Claims Handler

Customer Service Claims Handler

Customer Claims Fraud Handler

Legal Motor Claims Handler

Pre Litigation ULR Claims Handler

Casualty Technical Sensitive Claims Handler

Fast Track Quantum File Handler

Claims Handler - Liability

MOJ/OICP Handler

Medical Agency File Handler

Personal Assistant / Senior Property, Business, Podcast & Compliance Administrator

I want to receive the latest job alerts for claims handler role in manchester

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