Community team leader Work, Jobs in Manchester (with Salaries)

Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
11d
King's Trust Team Leader
Greater Manchester CA- Fire —Stockport
- £30,024 - £33,699 a year
- Full-time
- Leadership
- Health & wellbeing programme
- Sick pay
Quick apply
Team Leader
CareTech Group —Oldham
- £14.29 an hour
- Weekend availability
- Cooking
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Supervisor - LEGO - Manchester Airport
Lagardère Travel Retail (UK & IRE) —Manchester
- £15.32 an hour
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
Team Leader
ASDA —Stockport
- £13.10 - £14.10 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Student Experience Team Member
Unite Students —Manchester
- £26,500 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Team Leader
Cheshire East Council —Middlewich
- £33,249 - £36,299 a year
- Full-time
- Hybrid work
- English
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Team Leader - RRRM
FMG —Huddersfield
- £32,037 - £37,480 a year
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Activities Manager
Tanglewood Care Services —Manchester
- £13.08 an hour
- Full-time
- Care experience
- In-person
- Employee discount
- Referral programme
Quick apply
Team Leader
Staci —Wigan
- £30,147 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Bereavement leave
Quick apply
9d
Activities Assistant
Tanglewood Care Services —Manchester
- £12.71 an hour
- Full-time
- In-person
- Employee discount
- Referral programme
Quick apply
Care Team Leader (Bank)
Anchor —Manchester
- £15.41 an hour
- Employee discount
- Referral programme
Project Support Officer
Manchester Metropolitan University —Manchester
- £28,031 - £30,378 a year
- Full-time
- Administrative experience
- University
- Teaching
- Life insurance
11d
Team Leader
Leonard Cheshire —Stockport
- £15.15 an hour
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
4d
Achievement Tutor
The Manchester College —Manchester
- £19,758.60 - £28,403.40 a year
- Part-time
- English
- Education
- Annual leave
- Employee assistance programme
Additional Learning Support (ALS) Team Leader
Greenhead College —Huddersfield
- £26,849.14 a year
- Full-time
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Careers and Welfare Co-ordinator
The Manchester College —Manchester
- £26,000 - £36,817 a year
- Full-time
- English
- IT
- Time management
- Annual leave
- Employee assistance programme
Operations Team Leader
Post Office Ltd —Bolton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
12d
Fundraiser £13 Per Hour
E&E Inc Limited —Manchester
- From £13 an hour
- Part-time
- Customer service
- No experience needed
- In-person
- Annual leave
- Referral programme
Quick apply
12d
P&G Team Leader
Village Hotels - Cheadle - Pub & Grill —Cheadle
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

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community team leader jobs near manchester

Helpdesk Team Leader

Sodexo -
Salford

Quick apply

Job details

Full-time | Fixed term contract
Up to £34,000 a year
11 days ago

Qualifications

Microsoft Word
Microsoft Excel
Management
Business processes
Analysis skills
Leadership
Communication skills

Full job description

Job Introduction

Helpdesk Team Leader - 6 months FTC

Location: 310 Broadway, Salford, M50 2UE

Salary: Up to 34k depending on experience

Working hours: 40 hours per week

We are seeking an experienced Helpdesk Team Leader to oversee the daily operations of the Command Centre. The successful candidate will ensure full compliance with policies and procedures, deliver contractual and quality KPIs, and provide effective leadership, coaching, and development to a team of administrators and schedulers.

Key Responsibilities:

Deputise for the Operations Manager when required.
Act as the first point of escalation for all helpdesk‑related queries.
Support operators and schedulers with workload management.
Monitor and manage workloads to ensure tasks are completed within required timescales.
Deliver and support regular training, coaching, and development activities.
Conduct monthly 1:1s and quarterly PDRs, documenting all actions and development needs.
Maintain accurate processes and identify opportunities for improvement.
Support the rollout of new procedures and operational changes.
Assist with recruitment within the Command Centre.
Build strong customer relationships and ensure high levels of satisfaction.
Promote a safe working environment and uphold Sodexo’s values, policies, and ethical standards.

Requirements:

Minimum 3 years’ experience in a Contact Centre or Service Centre environment.
Proven experience in team leadership and people management.
Ability to lead effectively in a fast‑paced, changing environment.
Strong customer focus and excellent communication skills.
Demonstrated ability to coach, develop, and motivate teams.
Advanced proficiency in Microsoft Excel and Word.
Strong analytical, organisational, and decision‑making skills.
High attention to detail and commitment to service excellence.
Ability to build strong relationships and influence stakeholders.
Experience improving business processes and working to safety standards.
Self‑motivated, professional, and results‑driven.

Sodexo’s Business Support segment sits at the heart of our organisation, providing the essential services that keep our operations running smoothly and efficiently. As a central function, Business Support brings together a diverse range of specialist teams - including our technology and digital services - to deliver the systems, processes and expertise that enable Sodexo to thrive.

From driving innovation to ensuring seamless administrative, commercial and operational support, the Business Support segment plays a critical role in strengthening performance across all parts of the business. Joining this segment means becoming part of a collaborative, solutions‑focused environment where your work directly contributes to the success of our people, our clients and the communities we serve.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Quick apply

Refine Your Search

community team leader jobs in manchester

Helpdesk Team Leader

King's Trust Team Leader

Team Leader

Supervisor - LEGO - Manchester Airport

Team Leader

Student Experience Team Member

Team Leader

Team Leader - RRRM

Activities Manager

Team Leader

Activities Assistant

Care Team Leader (Bank)

Project Support Officer

Team Leader

Achievement Tutor

Additional Learning Support (ALS) Team Leader

Careers and Welfare Co-ordinator

Operations Team Leader

Fundraiser £13 Per Hour

P&G Team Leader

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