Customer liaison officer Work, Jobs in Manchester (with Salaries)

Resident Liaison Officer
L&Q —Manchester
- £33,688 - £37,093 a year
- Weekend availability
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
2d
Public Liaison Officer
George Cox and Sons Ltd —Manchester
- £25,000 - £27,500 a year
- Full-time
- Civil engineering
- Microsoft Outlook
- Microsoft Office
- Life insurance
Quick apply
9d
Front of House Officer
Apleona —Manchester
- £14.50 an hour
- Customer service
- Communication skills
- Employee discount
Housing & Wellbeing Officer - Part Time, 18 hours per week
Great Places Housing Association —St Helens
- £29,353 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Annual leave
11d
Contract Liaison Officer
Novus Property Solutions Ltd —Warrington
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
Regional Security Officer
Samsic UK —Stockport
- £13.39 an hour
- Weekend availability
- Customer service
- Computer literacy
- English
Quick apply
13d
Resident Liaison Officer
United Infrastructure —Manchester
- Full-time
- Travel
Quick apply
Security Officer
Pinnacle Group —Partington
- £28,961.60 a year
- 12 hour shift
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Development Manager
Buxton Opera House —Buxton
- Up to £35,000 a year
- Weekend availability
- CRM software
- Management
- Computer literacy
- Employee discount
Quick apply
2d
Security Supervisor
Mitie —Manchester
- £15.60 an hour
- Full-time
- English
- Communication skills
12d
Security Supervisor/Control
Constant Security Services —Huddersfield
- £13.10 an hour
- Overtime
- Computer literacy
- Bachelor's degree
- In-person
- Paid training
- Employee discount
Quick apply
2d
Door to Door Representative
Sharp Sales Solutions Ltd —Manchester
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Annual leave
Quick apply
Security Officer – Runcorn, WA7 1NT
Apleona —Runcorn
- £37,139.64 a year
- Employee discount
3d
Trainee Service Delivery Supervisor
Network Plus —Worsley
- £27,000 - £30,000 a year
Quick apply
Senior Contract Manager
Peaks & Plains Housing Trust —Macclesfield
- £53,000 a year
- Full-time
- Construction experience
- Leadership
- Employee discount
4d
Operations Director
Harwood —Harwood
- From £90,000 a year
- Leadership
- Communication skills
- Annual leave
Gas Site Manager
Network Plus —Salford
- £40,000 - £45,000 a year
Quick apply
13d
Senior Analyst, Data Privacy - EMEA & UK
AIG Europe S.A. (U.K. Service Branch) & American International Group UK Ltd —Manchester
- Analysis skills
Quick apply

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Public Liaison Officer
George Cox and Sons Ltd —Manchester
Coordinate with the site team to understand the programme, traffic management, pedestrian routes, access requirements and works affecting the local community.
£25,000 - £27,500 a year
Quick apply
9d
Development Officer (Localities)
Leeds City Council —Leeds
Working as a team for Leeds by developing and maintaining good working relationships with internal and external customers, other stakeholders and partners to…
£38,220 - £40,777 a year
12d

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Resident Liaison Officer

L&Q -
Manchester

Apply Now

Job details

Full-time | Fixed term contract
£33,688 - £37,093 a year
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Customer service
English
Complaint handling
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Title: Resident Liaison Officer
Contract Type: 12-month FTC, 35 hours
Salary: £33,688 – £37,093 (Regional salary), dependant on experience
Reporting Office: Manchester, Trafford
Working Location: Delamere site office, with occasional travel to the Winsford site office
Persona: Site Based
Closing Date: 31/07/2026
Interview Date: TBC

NB: For the purpose of this advertisement, this position is being advertised as Resident Liaison Officer. The official L&Q job title for this role is Communities Coordinator.

Please click here for the role profile - Communities Coordinator role profile (1).docx

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.

Join our Communities Team at L&Q:

We are looking for an engaging, personable and resilient Resident Liaison Officer to join our busy site-based team supporting residents throughout remedial works, redevelopment and regeneration projects.
The role will work closely with our Communities Manager, project teams, contractors and stakeholders to ensure residents are well informed, supported and engaged throughout the lifecycle of projects.
The role sits within our Property and Investment division and plays a key role in delivering a customer-first approach, ensuring strong communication and positive resident experiences.

If this sounds like you, we would love for you to apply!

Your impact in the role:

Act as the first point of contact for residents on regeneration, redevelopment, remediation and community projects, providing clear, accurate and timely information.
Build positive relationships with residents, contractors, project teams and external stakeholders to ensure effective communication and successful project delivery.
Support residents throughout project works, including coordinating appointments, responding to enquiries, managing resident communications and handling complaints professionally and empathetically.
Identify and support vulnerable residents, adapting communication methods where required and helping ensure individual needs are considered throughout project delivery.
Assist with temporary rehousing activities where required, including communicating options, coordinating practical arrangements and supporting residents through the process.
Attend resident meetings, consultation events and site-based meetings, helping to build trust, manage expectations and address concerns.
Contribute to community engagement initiatives and projects that promote community cohesion, employment opportunities, training initiatives and resident participation.
Maintain accurate records, project updates and management information, ensuring risks, issues and resident concerns are identified and escalated appropriately.
Occasional work outside of normal working hours may be required for events, evening meetings and project activities.

What you'll bring:

Previous experience in resident liaison, housing, regeneration, construction, customer service or community engagement.
Excellent communication skills, with the ability to explain complex information clearly and in plain English.
A customer-focused and empathetic approach, particularly when supporting residents through challenging situations.
Strong stakeholder management and relationship-building skills.
Experience handling complaints and difficult conversations confidently and professionally.
Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
Strong written communication skills, including the ability to produce professional letters, emails and resident communications.
Good IT skills across Microsoft Office and other business systems.
A willingness to travel between sites and attend occasional evening or weekend meetings when required.

We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.

About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.

If you require any reasonable adjustments at any stage during this process, including application stage, please email [email protected]

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

#TJ #IND

Resident Liaison Officer - 8010

Location: Manchester

Posted: 17/07/2026

Closing date: 31/07/2026

Closing time: 23:00

Apply Now

Refine Your Search

customer liaison officer jobs in manchester

Resident Liaison Officer

Public Liaison Officer

Front of House Officer

Housing & Wellbeing Officer - Part Time, 18 hours per week

Contract Liaison Officer

Regional Security Officer

Resident Liaison Officer

Security Officer

Development Manager

Security Supervisor

Security Supervisor/Control

Door to Door Representative

Security Officer – Runcorn, WA7 1NT

Trainee Service Delivery Supervisor

Senior Contract Manager

Operations Director

Gas Site Manager

Senior Analyst, Data Privacy - EMEA & UK

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