Immediate start call center Work, Jobs in Manchester (with Salaries)

Customer Service Advisor - Call Centre
Bloom Manchester —Manchester
- £12.80 - £13.50 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
- Referral programme
Quick apply
Sales Assistant
SRM Limited —Manchester
- From £550 a week
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
• B2B Outbound Telesales executive – basic + bonuses | Shorter working week
Newton Fox —Bolton
- From £25,000 a year
- Full-time
- In-person
- Phone etiquette
Quick apply

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Customer Service Advisor - Call Centre

Bloom Manchester
Manchester

Quick apply

Job details

Permanent | Full-time
£12.80 - £13.50 an hour

Benefits

Cycle to work scheme
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Client engagement
GCSE
English
Customer support
Customer interaction
Communication skills
A Level

Full job description

A good customer service team needs more than phones and computer screens. It needs people who enjoy working together, managers who are available when support is needed and an atmosphere where everyone feels comfortable being themselves.

You will become part of a friendly contact centre team of around 16 advisors. The office is busy and upbeat, but never overly formal. Colleagues share advice, celebrate good results and step in to help when a difficult enquiry needs a second opinion. Background music, regular team activities and plenty of conversation help keep the working day positive.

We are hiring someone who enjoys speaking with people and takes satisfaction in finding the right solution. You will handle a range of customer enquiries, listen carefully to what each person needs and make sure they finish the call feeling understood and supported.

Previous contact centre experience would be helpful, but it is not essential. What matters most is that you communicate clearly, remain calm under pressure and genuinely care about providing a positive experience.

What You Will Be Doing

Responding to incoming customer calls with a warm and professional approach
Asking the right questions to understand each enquiry fully
Providing accurate information and practical solutions
Taking ownership of customer concerns until the correct outcome is reached
Handling more challenging conversations with patience and understanding
Updating customer records and call notes accurately
Working with colleagues and team leaders when additional support is required
Contributing to a positive, helpful and inclusive team environment

What We Are Looking For

Clear and natural communication skills
A genuine interest in helping people
Strong listening and problem-solving abilities
The confidence to speak with customers from different backgrounds
A calm and professional approach during difficult calls
Good attention to detail when recording information
Reliability and a positive attitude towards teamwork

Pay, Hours and Benefits

£12.80 to £13.50 per hour plus a monthly performance bonus
Monday to Friday, 9am to 6pm
One hour fully paid lunch break each day
Hybrid working available for up to two days per week after your initial training
Supportive training with regular coaching from experienced team leaders
Comfortable breakout space with free hot drinks, chilled refreshments and fresh fruit
Regular team breakfasts, recognition rewards and informal social activities
A relaxed office atmosphere with background music and space to recharge during breaks

This is a full-time opportunity for someone who wants a stable customer service role within a sociable and supportive Manchester team.

Apply today to be considered for an immediate start.

Pay: £12.80-£13.50 per hour

Benefits:

Cycle to work scheme
Employee discount
On-site parking
Referral programme

Work Location: In person

Quick apply

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immediate start call center jobs in manchester

Customer Service Advisor - Call Centre

Sales Assistant

• B2B Outbound Telesales executive – basic + bonuses | Shorter working week

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