About Us
Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.
From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.
About the Role
As Merchandising Manager at Club L London, you’ll play a pivotal role in driving the commercial performance of one of the UK’s fastest-growing global fashion brands.
Reporting directly to the Head of Merchandising, you’ll lead the merchandising function across multiple product categories, owning trading performance, inventory strategy, forecasting and planning whilst helping shape the future direction of our product proposition.
This is far more than a traditional merchandising role. You’ll combine strategic thinking with hands-on trading, working across Buying, Design, Marketing, Ecommerce, Supply Chain, Finance and Data to maximise global performance whilst continually improving how we trade, plan and operate.
You’ll also act as deputy to the Head of Merchandising, helping lead the department and supporting the ongoing development of our people, processes and systems.
Key Responsibilities
Own Trading Performance
Lead weekly and daily trading meetings, driving commercial actions that maximise sales, margin, profit and stock productivity.
Deliver clear insights into product and category performance, identifying opportunities and risks through robust analysis.
Translate trading insight into actionable plans, working cross-functionally to implement activity and measure commercial impact.
Develop deeper understanding of regional and international trading performance, tailoring actions by market.
Maintain a clear view of the overall stock position, including:
High cover inventory
Aged stock
Slow-moving products
Terminal and markdown stock
Core replenishment lines
Drive profitable trading across all sales channels, including Ecommerce and Wholesale.
Partner closely with the Data & Insights team to continuously improve reporting, dashboards and trading visibility.
Planning & Commercial Strategy
Support the development and execution of seasonal product frameworks across all product categories.
Own the financial planning process, delivering sales, margin and profit targets through robust forecasting.
Influence assortment architecture, including:
Width
Average depth
Pricing architecture
Seasonal phasing
Country of Origin strategy
Rebuys
Recolours
Seasonal bring-backs
Option optimisation
Work with Product, Marketing and Insights teams to ensure customer behaviour, market trends and campaign activity are reflected within planning.
Continue evolving our product strategy beyond a global approach by building frameworks that support key international markets including the US, EU and GCC.
Produce insightful pre-season, in-season and post-season analysis, translating data into clear commercial decisions.
Multi-Warehouse & Global Inventory Management
Own and optimise inventory across multiple regional stock pools.
Develop inventory strategies that maximise regional fulfilment whilst reducing split shipments and unnecessary cross-border fulfilment.
Work with senior leadership and Operations to support future warehouse expansion, including planning for new distribution centres and 3PL launches.
Understand wider macroeconomic factors including duty, freight costs, cost-to-serve and regional fulfilment economics, ensuring stock strategies support profitability.
Drive allocation and stock balancing decisions that maximise customer availability whilst improving inventory efficiency.
Drops & Intake Strategy
Partner with Buying and Product teams to deliver frequent product launches in line with the trading calendar.
Develop longer-term intake strategies alongside suppliers, considering:
Fabric forecasting
Capacity planning
Flowline management
Core continuity
Country of Origin
Supplier capabilities
Ensure future intake plans support both commercial demand and operational capacity.
Drive investment into hero products and commercial winners whilst supporting seasonal bring-back programmes.
Support major campaign launches, ensuring all functions remain aligned to critical launch milestones.
Forecasting & Open-to-Buy
Own forecasting across category and product level within a highly reactive trading environment.
Manage Open-to-Buy across both global and regional stock pools.
Balance investment across newness, replenishment and depth to maximise availability whilst maintaining healthy inventory levels.
Ensure stock investment aligns with overall business priorities, financial targets and international growth plans.
Cross-Functional Leadership
Act as a trusted commercial partner across Buying, Design, Product, Marketing, Ecommerce, Finance, Supply Chain and Operations.
Build strong relationships across the business, confidently influencing decisions through commercial evidence.
Partner with General Managers and regional stakeholders to identify market-specific opportunities and requirements.
Work collaboratively to ensure campaigns, launches and promotional activity are fully supported through effective inventory planning.
Operational Excellence
Lead continuous improvement across merchandising processes and ways of working.
Identify opportunities to improve automation, reporting and operational efficiency.
Champion the use of AI and emerging technologies to improve planning, trading and decision making.
Support the identification and implementation of future merchandising systems and tools.
Help shape scalable merchandising processes that support the continued global growth of the business.
Team Leadership
Lead, coach and develop a team of Merchandisers and Assistant Merchandisers.
Create a high-performance culture built on accountability, pace and commercial ownership.
Set clear objectives, development plans and succession pathways across the team.
Lead workload planning and prioritisation to ensure focus remains on the highest value activity.
Drive the creation and governance of merchandising critical paths, ensuring key planning milestones and operational deadlines are achieved.
Act as second-in-command to the Head of Merchandising, providing leadership across the department whenever required.
About You
We’re looking for someone who combines exceptional commercial instinct with analytical thinking and thrives in a fast-paced, entrepreneurial environment.
You’ll bring:
Significant experience as a Senior Merchandiser or Merchandising Manager within a fast-paced fashion retailer.
Strong experience trading in an ecommerce-led, high SKU and highly reactive environment.
Proven experience managing multiple warehouse or regional stock pools.
Advanced forecasting, WSSI and Open-to-Buy management experience.
Strong understanding of global inventory management and international fulfilment.
Excellent commercial judgement with the confidence to make decisions quickly.
Highly developed analytical skills with advanced Excel capability and experience using BI/reporting tools.
Outstanding stakeholder management with the ability to influence at all levels.
Experience leading and developing high-performing merchandising teams.
A passion for improving ways of working, embracing technology and driving operational excellence.
The ability to balance strategic thinking with hands-on execution.
Why Join Club L?
This is an opportunity to help shape the future of a truly global fashion brand.
You’ll have genuine ownership, influence the commercial strategy of the business, and play a key role in building the merchandising function for the next stage of international growth.
What's on offer?
Annual bonus scheme
Bi-Annual Dress Allowance
25 days of annual leave (plus bank holidays)
Extra day off for your birthday
Flexible working hours around core hours of 10-4
Early Finish Fridays
Cycle to work scheme
40% staff discount across Club L and Lavish Alice products
Healthcare Cashplan
Free onsite gym
Enhanced pension contribution
Enhanced maternity and sick pay
Free snacks, drinks & treats
Social events
