returns manager Work, Jobs in manchester (with Salaries)

Assistant Operations Manager
Cartridge Save —Stockport
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Supervising experience
- Free parking
- Flexitime
Quick apply
3h
Office Manager
Praxis Real Estate Management Ltd —Manchester
- £30,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
13d
Warehouse Operative
Alliance Automotive Group LV —Manchester
- Employee discount
Quick apply
5d
Deputy Store Manager
Lidl —Manchester
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
8h
Operations Manager
EMR Group —Salford
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Assistant Manager
iQ Student Accomodation —Manchester
- £28,500 - £29,500 a year
- Full-time
- Hospitality
- Annual leave
12d
Area Manager
Bruntwood —Manchester
- £35,000 - £39,000 a year
- Weekend availability
- Sick pay
14d
Human Resources Administrator
Praxis Real Estate Management Ltd —Manchester
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Store Manager
Lovisa —Manchester
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
2d
Business Development Manager (Desk Based)
PHMG Careers —Manchester
- £40,000 a year
- Monday to Friday
- Sales
- Gym membership
Quick apply
Postperson with Driving
Royal Mail Group —Manchester
- Part-time
- Employee discount
NXCT Operations Support Officer
The University of Manchester —Manchester
- £32,080 - £36,636 a year
- Hybrid work
- University
- Employee assistance programme
- Employee discount
Duty Manager
The Alchemist —Manchester
- £33,300 a year
- Full-time
- Employee assistance programme
- Sick pay
22h
Student Service Support and Development Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- University
- Employee assistance programme
- Employee discount
13d
Assistant Library Experience Manager
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- University
- IT
- Work from home
- Employee assistance programme
Regional Branch Manager - Manchester
Otto Car Ltd —Manchester
- £35,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
3h
Operations Manager
Bruntwood —Manchester
- £50,000 - £60,000 a year
- Full-time
- Travel
Assistant Director - Safer & Stronger Communities
GMCA —Manchester
- £73,896 - £82,840 a year
- Hybrid work
- IT
- In-person
Supply Point Data- Team Lead (m/f/d)
SEFE Securing Energy for Europe GmbH —Manchester
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL

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Assistant Operations Manager

Cartridge Save -
Stockport

Quick apply

Job details

Full-time
£40,000 - £45,000 a year
3 hours ago

Benefits

Free parking
Flexitime
Company pension
On-site parking

Qualifications

Management
Customer service
Logistics
Business processes
Supervising experience
Warehouse experience
Leadership
Communication skills

Full job description

Company Overview

Cartridge Save, founded in 2003, is a leading player in the office supplies and printing industry. Recognised for our rapid growth and consistent performance, we are committed to providing excellent service and innovative solutions to our customers.

Job Purpose

The Assistant Operations Manager plays a pivotal role in the day-to-day leadership and delivery of operational activities across the Warehouse, Contact Centre, and Product Quality functions within a fast-paced eCommerce environment.

Partnering closely with the Operations Manager, this role places a strong emphasis on people management, teamwork, and employee development. The successful candidate will focus on coaching and nurturing Team Leaders, driving performance through positive engagement, and embedding industry best practices across all workflows. Acting as a key leader within the department, they will ensure service continuity, support a collaborative culture, and assume full operational responsibility in the absence of the Operations Manager.

Key Responsibilities

People Management & Team Development: Coaching & Mentoring: Actively coach and develop Team Leaders, providing them with the guidance, feedback, and tools needed to lead their own teams effectively and grow within the business.
Performance Management: Oversee day-to-day team performance, setting clear objectives and supporting Team Leaders with regular appraisals, performance reviews, and training plans.
Culture & Engagement: Promote a positive, supportive, and accountable culture across the warehouse and contact centre, encouraging open communication and recognition of great work.
Resource Coordination: Share responsibility for recruitment, onboarding, and workforce planning to ensure optimal staffing levels and a smooth experience for new hires.

Operational Standards & Quality

Industry Best Practices: Oversee daily workflows to ensure operations are aligned with recognised industry standards for safety, efficiency, and customer service in fulfillment and contact centres.
Service Delivery (KPIs): Monitor and review operational performance against key targets (e.g., dispatch times, customer response times, accuracy rates), working with teams to consistently meet and exceed these benchmarks.
Product Quality & Returns: Guide the Product Quality team in reviewing customer feedback and returns data, identifying root causes of issues, and coordinating with suppliers on corrective actions.
Continuous Improvement: Encourage a proactive mindset across teams, identifying opportunities to streamline processes, reduce waste, and improve the customer experience.

Leadership & Deputising

Operational Leadership: Provide daily guidance and act as an escalation point for operational queries, resolving issues efficiently to maintain a smooth workflow.
Deputising for the Manager: Successfully step up and assume operational leadership and decision-making for the entire department during the Operations Manager’s absence.
Team Collaboration: Foster strong working relationships between the Warehouse, Contact Centre, and Quality functions to ensure seamless internal communication.

Health, Safety & Compliance

Safety Culture: Promote a safety-first mindset across all areas, ensuring compliance with Health & Safety legislation, risk assessments, and safe working practices.

Essential Experience & Skills

Proven Team Leadership: Demonstrated supervisory or management experience within an eCommerce, logistics, contact centre, or similar fast-paced environment.
People-First Approach: A strong track record of managing people effectively, with genuine experience in coaching, developing, and motivating teams.
Performance Focus: Experience in setting team goals, conducting performance reviews, and handling employee relations with fairness and professionalism.
Operational Knowledge: A solid understanding of established industry practices within warehousing, customer service delivery, and quality control.
Communication & Organization: Excellent communication and interpersonal skills, with the ability to manage multiple priorities calmly and effectively.

Desirable Experience

Leadership Training: Previous training or qualifications in management, coaching, or team leadership.
Process Improvement: Awareness of structured operational frameworks or experience contributing to process improvement initiatives.
Health & Safety: Knowledge of health and safety regulations within a fulfillment or operational environment.

Salary: £40,000 - £45,000 dependant on experience

Hours Per Week: 37.5

The successful candidate will receive the following benefits:

Workplace pension scheme
Free on-site parking
Flexitime
Hybrid working
20 days holiday rising by 1 day per year of service (up to a maximum of 25 days)

You must have the right to work in the UK to be considered for this role. Please note that we do not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future.

If you're ready to play a key role we invite you to bring your expertise to Cartridge Save. Join us on this exciting journey by applying today!

Job Type: Full-time

Pay: £40,000.00-£45,000.00 per year

Application question(s):

In which industry do you have the most management experience?

A) Warehouse
B) Contact Centre
C) Product Quality
D) Other ( Please specify)

Have you previously managed Team Leaders and Supervisors?
This role is based in Reddish, Stockport. Are you able to reliably commute to this

location? ( Yes/No)

What are your salary expectations for your next role?

Experience:

managing teams in eCommerce, logistics or contact centre: 5 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

returns manager jobs in manchester

Assistant Operations Manager

Office Manager

Warehouse Operative

Deputy Store Manager

Operations Manager

Customer Success Manager

Assistant Manager

Area Manager

Human Resources Administrator

Store Manager

Business Development Manager (Desk Based)

Postperson with Driving

NXCT Operations Support Officer

Duty Manager

Student Service Support and Development Manager

Assistant Library Experience Manager

Regional Branch Manager - Manchester

Operations Manager

Assistant Director - Safer & Stronger Communities

Supply Point Data- Team Lead (m/f/d)

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