The city recruiter Work, Jobs in Manchester (with Salaries)

Customer Service Associate
Kellanova —Salford
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
10d
Customer Service Advisor
Search Hiredonline —Manchester
- £14.50 an hour
- Temporary
- Customer service
- Communication skills
12d
Court of Protection - Associate/Senior Associate
Fieldfisher —Manchester
- Full-time
- Administrative experience
- Organisational skills
- IT
- Work from home
7d
Account Manager (Small, Medium Business)
Deliveroo —Manchester
- £29,300 a year
- Full-time
- Hybrid work
- In-person
- Phone etiquette
- Restaurant
Associate – Medical Negligence
Fieldfisher —Manchester
- Full-time
- Analysis skills
- Organisational skills
- Work from home
14d
Senior Software Engineer (Frontend)
Moneysupermarket Group —Manchester
- Full-time
- Hybrid work
- AWS
- Continuous improvement
- JavaScript
9d
Paralegal – Real Estate Finance
Fieldfisher —Manchester
- Full-time
- Work from home
4d
French Sales Development Representative (Inbound)
Deliveroo —Manchester
- £27,700 a year
- Full-time
- Hybrid work
- Sales
- English
Senior Client Onboarding Officer
Fieldfisher —Manchester
- Full-time
- Work from home
14d
Account Manager - French Speaking (French Market)
Deliveroo —Manchester
- £29,300 a year
- Full-time
- Hybrid work
- Analysis skills
- Phone etiquette
- Communication skills
Account Manager - Italian Speaking (SMB)
Deliveroo —Manchester
- £29,300 a year
- Full-time
- Hybrid work
- English
- Phone etiquette
Food Technologist
Kellanova —Salford
- Travel
- Communication skills
- Work from home
Recruitment Consultant (Norwegian Speaking)
Applica Resourcing Limited —Manchester
- Hybrid work
- English
Quick apply
PR Account Executive jobs
Smoking Gun —Manchester
- From £24,000 a year
- Hybrid work
- Communication skills
Senior Associate – Medical Negligence
Fieldfisher —Manchester
- Full-time
- Analysis skills
- Work from home
14d
Senior Manager, Global Business Development (Medical Communications)
Real Chemistry —Manchester
- Hybrid work
- CRM software
- Business development
- Annual leave
10d
Senior Account Director (Patient Advocacy & Policy)
Real Chemistry —Manchester
- Hybrid work
- Project management
- Organisational skills
- Annual leave
3d
Operational Cyber Researcher
BAE Systems —Manchester
- Hybrid work
- Scripting
Project Architect
Mott MacDonald —Manchester
- Part-time
- Hybrid work
- Management
- Mentoring
- Agile
- Employee discount
5d
Operational Cyber Engineer – Manchester – National Security West
BAE Systems —Manchester
- Hybrid work
- Java
- C++
- JavaScript
- Flexible schedule

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Customer Service Associate

Kellanova -
Salford

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Job details

Fixed term contract
10 days ago

Qualifications

Customer service
Microsoft Office
Continuous improvement
Computer skills
Communication skills

Full job description

Are you passionate about delivering exceptional customer service and looking for a dynamic role in a vibrant team? Kellanova is seeking a Customer Service Associate on a 12-month fixed term contract to join our team in Media City, Manchester. Reporting to the Senior Customer Service Associate, you will be part of a team of ten, responsible for providing consistent and proactive order management and exceptional customer service support to both external customers and internal sales account teams. Your role will involve managing day-to-day order processes, identifying and resolving logistics issues, and driving continuous improvement initiatives to enhance service efficiency and reduce costs.

This hybrid role, which includes working one weekend in six and occasional bank holidays, is perfect for someone who thrives in a fast-paced environment.

A Taste of What You’ll Be Doing

Order Management & Customer Service: Provide proactive, timely, and professional day-to-day order management while partnering with internal and external customers to deliver exceptional service.
Issue Resolution: Identify trends, perform root cause analyses, and provide solutions to resolve customer logistics, order fulfilment, and transportation issues.
Continuous Improvement: Identify and drive continuous improvement opportunities to enhance service, drive efficiencies, and decrease costs.
Proactive Checks: Execute proactive checks to ensure accurate and timely ordering of de-lists, NPD, special packs, and new listings.
Communication: Deliver timely communication to customers regarding projected service levels, delivery delays, product shortages, and alternative delivery slots or product substitutions.
Coordination: Work effectively with upstream and downstream functions and third-party service providers to ensure accuracy and timeliness of order processing.

We’re Looking for Someone With

Strong customer service orientation with excellent communication and interpersonal skills.
Ability to analyse data, identify trends, and perform root cause analyses.
Proactive problem-solving skills and a continuous improvement mindset.
Ability to work collaboratively with cross-functional teams and external partners.
Basic computer skills including MS Office 365.

What’s Next

After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. If you join our team, you’ll be rewarded for the you make. Our comprehensive benefits offer you the support you need through your life events, big or small.

Need assistance throughout the application or hiring process? Email [email protected]

Get to Know Us

We’ve always been driven to unleash the full potential of our differentiated brands and our passionate people. Our iconic, world-class brands at Kellanova include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.

Mars, Incorporated has acquired Kellanova in a transaction that brings together iconic brands, storied legacies and outstanding capabilities with a view to shape the future of snacking. You can learn more here, and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.

Let’s shape the future of snacking.

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.

Apply Now

Refine Your Search

the city recruiter jobs in manchester

Customer Service Associate

Customer Service Advisor

Court of Protection - Associate/Senior Associate

Account Manager (Small, Medium Business)

Associate – Medical Negligence

Senior Software Engineer (Frontend)

Paralegal – Real Estate Finance

French Sales Development Representative (Inbound)

Senior Client Onboarding Officer

Account Manager - French Speaking (French Market)

Account Manager - Italian Speaking (SMB)

Food Technologist

Recruitment Consultant (Norwegian Speaking)

PR Account Executive jobs

Senior Associate – Medical Negligence

Senior Manager, Global Business Development (Medical Communications)

Senior Account Director (Patient Advocacy & Policy)

Operational Cyber Researcher

Project Architect

Operational Cyber Engineer – Manchester – National Security West

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